2014 MERCEDES-BENZ C-Class SEDAN Owner's Manual

Selecting the ideal shift range
X
Press the selector lever to the left towards
D– and hold it in position.
or
X Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching on the manual drive program The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program Mdiffers from drive
program S(or, in the case of AMG vehicles,
drive programs Sand S+) with regard to:
R spontaneity
R responsiveness
R smoothness of the gear changes
X Press the program selector button
(Y page 156) repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 157) until Mappears in the
multifunction display.
The indicator Mon the drive program
selector lights up in red.
Upshifting i
Vehicles with the dynamic handling
package: if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up. If manual drive program Mhas
been selected, the automatic transmission
does not switch up. X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel paddle
shifter (Y page 157).
The automatic transmission shifts up to the
next gear.
AMG vehicles
! In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator appears in the
multifunction display. 0002
Gear indicator
0003 Upshift indicator
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The
recommended gear is shown in the
multifunction display. Automatic transmission
159Driving and parking Z

X
If corresponding gearshift
recommendation 0002appears in the
multifunction display on the instrument
cluster, pull on the right-hand steering
wheel paddle shifter (Y page 157).
The automatic transmission shifts to
recommended gear 0003.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel paddle
shifter (Y page 157).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i Vehicles with the dynamic handling
package: to avoid overrevving the engine
when downshifting, the automatic
transmission does not shift to a lowerg ear
if this would result in the maximum engine
speed being exceeded.
i For maximum acceleration, push the
selector lever to the left or pull the left-hand
steering wheel paddle shifter until the
transmission selects the optimum gear for
the curren tspeed.
Kickdown i
AMG vehicles: it is not possible to use
kickdown in manual drive program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed. i
During kickdown, you cannot change gear
using the steering wheel paddle shifters or
the selector lever.
Switching off the manual drive program X
Vehicles with the dynamic handling
package: press the program selector
button (Y page 156). Mis no longer shown
in the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 157) until C,Sor S+
appears in the multifunction display. 160
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will Automatic transmission
161Driving and parking Z

otherwise automatically intervene. The
brake system could otherwise be damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion. Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 351). Refueling
Opening/closing the fuel filler flap 0002
To open the fuel filler flap
0003 To insert the fuel filler cap
0022 Tire pressure table
0021 Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO. 162
RefuelingDriving and parking

The position of the fuel filler cap is displayed
0010 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
To open X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0003.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
To close X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 0010reserve fuel warning lamp
flashes. Amessage appears in the
multifunction display (Y page 236).
In addition, the 000ECheck Engine warning
lamp may light up (Y page 256). For further information on warning and
indicator lamps in the instrument cluster,
see (Y
page 256). Fuel filler flap emergency release
X Open the trun klid. X
Open the right-hand side trim panel
(Y page 312).
X Pull emergency release 0002in the direction
of the arrow.
The fuel filler flap is unlocked.
X Open the fuel filler flap. Refueling
163Driving and parking Z

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
0001 Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 147).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key (Y page 78).
X Open the trunk lid.
X Manually unlock the fuel filler flap using the emergency release
(Y page 163). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake boosting effect.Y
ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle
equipment and become trapped. There is a
risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. 164
ParkingDriving and parking

!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 148).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When thedriver's door is open, this corresponds to
key position
0:"key removed".
If you try to switch off the engine when the
transmission is not in position P, a message
appears in the multifunctio ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
165Driving and parking Z

X
To apply: depress parking brake 0003firmly.
Whe nthe engine is running, the 000B(USA
only) or 0005(Canada only) indicator lamp
lights up in the instrumentc luster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0002.
When the ignition is switched on or the
engine is running, the 000B(USA only) or
0005 (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed. 166
Driving tipsDriving and parking