2014 MERCEDES-BENZ C-Class SEDAN Owner's Manual

vehicle acceleration/deceleration. You will
then be protected by the fastened seat belt. Occupant Classification System
(OCS)
How the Occupant Classification
System works The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat using a weight sensor. The
front-passenge rfront air bag is deactivated
automatically for certain weight categories.
The PASSENGER AIR BAG OFF indicator lamp
shows you the current status. If the
PASSENGER AIR BAG OFF indicator lamp is
lit, the passenger air bag is disabled.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtai nair bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor
The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
If the front-passenger seat, the seat cover or
the seat cushio nare damaged, have the
necessary repair work carried out at a
qualified specialist workshop.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the drive rand the front passenger
should always observe the PASSENGER AIR
BAG OFF indicator lamp as an indication of
whethe rornot the front passenger is
positioned correctly. Observe also the air bag display messages that can be displayed in the
instrument cluster (Y
page 229). G
WARNING
If the 0019001B indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 0019001B
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 0019001Bindicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 0019001B indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in astandard child
restraint or as being a small individual (such
as a young teenager or asmall adult), the
0019001B indicator lamp will illuminate for
approximately 6seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
0019001B indicator lamp illuminated, the
fron tpassenger fron tair bag is deactivated.
With the 0019001B indicator lamp out, the
front passenger front air bag is activated. Occupant safety
47Safety
Z

When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the
0019001Bindicator lamp will
illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the fron tpassenger front
air bag is activated.
If the 0019001B indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will no tbedeployed.
If the 0019001B indicator lamp is not
illuminated, the fron tpassenger fron tair bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independen tofthe side impact air bag or
pelvis air bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions. Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R Ac hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
0019001B indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 0019001B
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
0019001B indicator lamp while driving to
make sure that the 0019001Bindicator
lamp is illuminated. If the 0019001B
indicator lamp goes out or remains out, do
not transport a child on the front-passenger
seat until the system has been repaired. 48
Occupant safetySafety

Ac
hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system.
R is occupied by a small individual, such as a
young teenager or a small adult.
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child.
These are examples of when the OCS
deactivates the front-passenger front air bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag. If the SmartKey is removed from the ignition
lock or is in position
0, the PASSENGER AIR
BAG OFF indicator lamp does not light up. G
WARNING
If the red 001ESRS warning lamp in the
instrument cluster and the 0019001B
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Ben zCenter.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter.
System self-test The PASSENGER AIR BAG OFF indicator lamp
lights up if you:
R
turn the SmartKey to position 1or 2in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice on vehicles with KEYLESS-
GO.
When an adult is sitting correctly on the front-
passenger seat and is categorized by the OCS
system as an adult, the PASSENGER AIR BAG
OFF indicator lamp lights up and goes off
again after approximately six seconds.
If the seat is not occupied and the OCS
system classifies the front-passenger seat as Occupant safety
49Safety Z

being empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up and
not go out. G
WARNING
If the 0019001Bindicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 51). G
WARNING
Objects betwee nthe seat surface and the
child restraint system could affect the
function of the OCS. This could result in the
front-passenger front air bag not functioning
as intended during an accident. This poses an
increased risk of injury or even fatal injury.
Do not place any objectsb etween the seat
surface and the child restraint system. Make
sure that the bottom and back of the child
restraint system make full contact with the
front-passenger seat cushion and backrest.
Always comply with the child restraint system
manufacturer's installation instructions. 50
Occupant safetySafety

Problems with the Occupant Classification System
Problem Possible causes/consequences and
0001 Solutions
The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat:
R
has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 229). G
WARNING
If the 0019001B indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired. Problem Possible causes/consequences and
0001 Solutions
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R
unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint
system are resting securely on the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment .This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objectsa re applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS system checked as soon as possible at a qualified
specialist workshop. Do not transport a child on the front-
passenger seat until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display (Y page 229). Occupant safety
51Safety Z

G
WARNING
If the 0019001B indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport achild on the front-passenger seat until the system has been repaired. PRE-SAFE
®
(anticipatory occupant
protection system) G
WARNING
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS PLUS intervenes powerfully on
vehicles with DISTRONIC PLUS
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R on vehicles with memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable
position.
R if the vehicle skids, the sliding sunroof,
panorama roof with power tilt/sliding
panel and the side windows are closed so
that only a small gap remains. If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belts are not released:
X When the vehicle is stationary, move the
backrest or seat back slightly.
The seat belt pre-tensioning is reduced and
the locking mechanism is released. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE ®
, can be found in the "Seat belt
adjustment" section (Y page 56). NECK-PRO head restraints/NECK-
PRO luxury head restraints (except
AMG vehicles)
G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
If you do so, the head restraints cannot fulfill
their intended protective function in the event
of an accident. In addition, objects attached
to the head restraints could endanger other 52
Occupant safetySafety

vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint
covers.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a
certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and the front-passenge rseats
are moved forwards and upwards. This
provides better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 53). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Mercedes-Benzr ecommends that you have
the NECK-PRO head restraints/NECK-PRO
luxury head restraints checked at a qualified
specialist workshop after a rear-end collision. Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints
Important safety notes G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision. G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints i
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-BenzC enter. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow 0002.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow 0003as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow 0022
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints i
If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. Occupant safety
53Safety Z

X
Remove resetting tool 0002from the vehicle
documen twallet.
X Slide resetting tool 0002into guide 0003
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool 0002downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool 0002.
X Firmly press the NECK-PRO luxury head
restraint cushion back 0022until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool 0002back into the vehicle
documen twallet. Seat belts
Important safety notes The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is no tthe case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i See "Children in the vehicle"
(Y page 59) for further information on infants and children traveling in the vehicle
as well as on child restraint systems. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position. When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, extremely dirty,
bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices or the
belt anchorage has been modified.
Damage caused to seat belts in an accident
may not be visible, e.g. by splinters of glass.
Modified or damaged seat belts can tear or
fail, for example in the event of an accident.
Modified Emergency Tensioning Devices may
be deployed unintentionally or fail to be
deployed when required. There is an
increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency
Tensioning Devices, seat belt anchorages and
inertia reels. Ensure that seat belts are not
damaged or worn and are clean.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the DistrictofC olumbia
R all Canadia nprovinces 54
Occupant safetySafety