2014 MERCEDES-BENZ C-CLASS SALOON tow

X
Pull release knob :until the ball coupling
unlocks.
The ball coupling folds down from under the rear bumper. The indicator lamp on the
release knob flashes.
Do not attempt to speed this process up by
applying additional pressure with your foot. The system could otherwise be mechani-
cally damaged. X
Press the ball coupling in the direction of
the arrow until it engages audibly behind
the bumper.
The indicator lamp on the release knob
goes out and the message in the multifunc-
tion display disappears. Trailer power supply
! You can connect accessories with a
power rating of up to 240 W to the perma-
nent power supply and with a power rating of up to 180 W to the power supply that is
switched on via the ignition lock. The trailer battery may not be charged from
the power supply.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about fitting
the trailer electrics at a qualified specialist
workshop.
X To switch the connected power supply
on or off: turn the key in the ignition lock to
position 2or 0respectively (Y page 181). Bulb failure indicator for LED lamps
If LED lamps are fitted in the trailer, an error
message may appear in the multifunction dis-
play even if there is no fault. The reason for
the error message may be that the current
has fallen below the minimum of 50 mA.
To ensure reliable operation of the bulb failure indicator, each LED chain in the trailer lighting
must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling
using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop. Towing a trailer
287Driving and parking Z

Fitting the adapter
!
Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable. X
Open the socket cover.
X Insert the plug connector with lug :into
groove =on the socket. Turn bayonet con-
nection ;clockwise to the stop.
X Let the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties. 288
Towing a trailerDriving and pa
rking

Problems with trailer towing
Problem
Possible causes/consequences and
M
MSolutions The released ball cou-
pling cannot be
engaged. X
Visit a qualified specialist workshop. The ball coupling does
not unlock, even
though:
R the vehicle is station-
ary
R no trailer cable is
connected
R the release knob to
unlock the ball cou-
pling has been pulled
for more than a sec-
ond. The on-board voltage is insufficient.
X Start the engine.
If the ball coupling still does not unlock: X Visit a qualified specialist workshop. Towing a trailer
289Driving and parking Z

Lane not recommended
B: you will not be
able to complete the next change of direction
if you stay in this lane.
Possible lane A: you will be able to complete
the next change of direction in this lane only.
Recommended lane ?: in this lane you will
be able to complete the next change of direc- tion and the one after that.
Change of direction without lane recom-
mendation :
Road to which the change of direction
leads
; Distance to change of direction and visual
distance display
= Change-of-direction symbol
When a change of direction is to be made, you will see symbol =for the change of direction
and distance graphic ;. This shortens
towards the top of the display as you
approach the point of the announced change
of direction. The change of direction starts
once the distance display reaches zero. Change of direction with lane recommen-
dation :
Road to which the change of direction
leads
; Distance to change of direction and visual
distance display
= Change-of-direction symbol
? Lane recommendation
Other status indicators of the naviga-
tion system :
Additional information
Other possible additional information:
R New New route...
route... orCalculating
Calculating route...
route...
A new route is calculated.
R Road not mapped
Road not mapped
The vehicle position is inside the area of the
digital map but the road is not recognised,
e.g. off-road position.
R No route No route
No route could be calculated to the selec-
ted destination.
R O Menus and submenus
301On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away (Y page 439).
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Consult a qualified specialist workshop.
If it is not possible to release the electric parking brake manually:
X Release the electric parking brake automatically (Y page 209).
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop. 320
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions b
Malfunction See Malfunction See
Owner's Manual Owner's Manual The exterior lighting is faulty.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Check the fuses (Y page 424).
X If necessary, replace the blown fuse. Observe the warning notes
as you do so.
If the display message continues to be displayed: X Visit a qualified specialist workshop. b
AUTO AUTO
lights
lights inoper‐
inoper‐
ative
ative The light sensor is faulty.
X Visit a qualified specialist workshop. b
Switch off lights Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Turn the light switch to Ã.Adaptive Highbeam Adaptive Highbeam
Assist Assist
Plus
Plusinoper‐
inoper‐
ative
ative Adaptive Highbeam Assist Plus is faulty.
X Visit a qualified specialist workshop. Adaptive Highbeam
Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently rently
unavailable
unavailable
See Owner's Manual
See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily
inoperative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, display
message Adaptive
Adaptive Highbeam
HighbeamAssist
Assist Plus
Plusavailable
available again
again
is displayed.
Adaptive Highbeam Assist Plus is operational again. 332
Display
messagesOn-board computer and displays

Hybrid system
Display messages
Possible causes/consequences and
M
MSolutions Û
Malfunction Malfunction The hybrid system is malfunctioning.
X Have the vehicle transported on a transporter or towed with the
rear axle raised to the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Visit a qualified specialist workshop. Driving systems
Display messages
Possible causes/consequences and
M MSolutions À
Attention Assist: Attention Assist:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
Attention Assist Attention Assist
inoperative inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. ¨
Vehicle rising Vehicle rising Your vehicle is adjusting to the level you have selected.
¨
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warn-
ing tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. ¨
Stop vehicle Vehi‐ Stop vehicle Vehi‐
cle too low cle too low You have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Wait until the display message disappears before pulling away. Display messages
337On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative. Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 239). Display
messages
339On-board computer and displays Z