2014 MERCEDES-BENZ C-CLASS SALOON tow

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 401).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 236).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. For vehicles with the trailer tow hitch folded
out, the minimum length for parking spaces is
slightly longer.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a Driving systems
239Driving and parking Z

:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the driver's side is activated. When parking on the
driver's side, this must remain switched on
until you acknowledge the use of Active Park- ing Assist by pressing the abutton on the
multifunction steering wheel. The system
automatically determines whether the park-
ing space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion: if PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist?Yes: OKNo: Start Park Assist?Yes: OKNo:
% message appears in the multifunction
display . Driving systems
241Driving and parking Z

R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 401)
R if the rear of your vehicle is damaged. In this
case, have the camera position and setting checked at a qualified specialist workshop.
The field of vision and other functions of the
reversing camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. licence plate holder, bicycle rack).
i The reversing camera is protected from
raindrops and dust by means of a flap.
When the reversing camera is activated,
this flap opens.
The flap closes again when:
R you have finished the manoeuvring proc-
ess
R you switch off the engine
R you open the boot
Observe the notes on cleaning
(Y page 401).
For technical reasons, the flap may remain
open briefly after the reversing camera has been deactivated.
Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2in the ignition lock.
X Make sure that the Activation by R Activation by R
gear
gear function is selected in Audio 20/
COMAND Online; see the Digital Owner's
Manual.
X Engage reverse gear.
The reversing camera flap opens. The area
behind the vehicle is shown with guide lines
in the Audio 20/COMAND Online display.
The image from the reversing camera is
available throughout the manoeuvring
process.
X To change the function mode for vehi-
cles with trailer tow hitch: using the
Audio 20/COMAND controller, select sym-
bol :for the "Reverse parking" function or
symbol ;for "Coupling up a trailer".
The symbol of the selected function is high-
lighted.
Further information on the Audio 20/
COMAND controller, see the Digital Owner's
Manual.
To deactivate: the reversing camera deacti-
vates if you shift the transmission to Por after
driving forwards a short distance.
Messages in the Audio 20/COMAND
Online display The reversing camera may show a distorted
view of obstacles or show them incorrectly or
not at all. Obstacles are not shown by the
reversing camera in the following locations:
R very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch Driving systems
245Driving and parking Z

X
Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel with the parking space marking as possi-
ble. :
White guide line at current steering wheel
angle
; Parking space marking
X Turn the steering wheel to the centre posi-
tion while the vehicle is stationary. :
Red guide line at a distance of approx-
imately 0.30 mfrom the rear of the vehicle
; White guide line without turning the steer-
ing wheel
= End of parking space
X Reverse carefully until you have reached
the end position.
Red guide line :is then at the end of park-
ing space =. The vehicle is almost parallel
in the parking space. "Coupling up a trailer" function
:
Vehicle centre point on the yellow guide
line at a distance of approximately 1.0 m
from the rear of the vehicle
; Trailer drawbar
This function is only available on vehicles with
a trailer tow hitch.
X Before coupling up a trailer, set the height
of trailer drawbar ;so that it is slightly
higher than the ball coupling.
X Position the vehicle centrally in front of
trailer drawbar ;. :
Red guide line at a distance of approx-
imately 0.30 m from the ball coupling
; Trailer drawbar locating aid
= Trailer drawbar
? Symbol for the "Coupling up a trailer"
function
A Ball coupling 248
Driving systemsDriving and parking

R
top view and enlarged front view
R top view and trailer view (vehicles with
trailer tow hitch)
R top view and images from the rear-facing
mirror cameras (rear wheel view)
R top view and images from the forward-
facing mirror cameras (front wheel view)
When the function is active and you shift the
transmission from Dor Rto N, the guidelines
in the COMAND display are hidden.
When you change between transmission
positions Dand R, you see the previously
selected front or rear view.
Important safety notes The 360° camera is only an aid and may show
a distorted view of obstacles, show them
incorrectly or not at all. The 360° camera is
not a substitute for attentive driving.
You are responsible for safe manoeuvring and
parking. Make sure that there are no persons,
animals or objects in range while manoeu-
vring and parking.
You are always responsible for safety, and
must always pay attention to your surround-
ings when parking and manoeuvring. This
applies to the areas behind, in front of and
beside the vehicle. You could otherwise
endanger yourself and others.
The 360° camera will not function or will
function only in a limited manner:
R if the doors are open
R if the exterior mirrors are folded in
R if the boot lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright
light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if the camera lenses mist up, e.g. when
driving into a heated garage in winter, caus- ing a rapid change in temperature R
if the camera lenses are dirty or covered
R if the vehicle components in which the
cameras are fitted are damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Do not use the 360° camera in this case. You could otherwise injure others or damage
objects when parking the vehicle.
Guide lines are always shown at road level.
In trailer mode, the guide lines are shown at
the level of the trailer coupling.
The camera in the rear area is protected by
means of a flap. This flap opens when the
360° camera is activated. Observe the notes
on cleaning (Y page 401). For technical rea-
sons, the flap may remain open briefly after
the 360° camera has been deactivated.
Activation conditions The 360° camera image can be displayed if:
R COMAND Online/Audio 20 is switched on,
see the Digital Owner's Manual
R the 360° camera 360° camera function is switched on
i If the 360° camera is activated at speeds
above 30 km/h, a warning message
appears.
The warning message disappears if:
R the vehicle's speed falls below 30 km/h.
The 360° camera is then activated.
R the message is confirmed with the %
button. 250
Driving systemsDriving an
d parking

!
Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bot-
tom-most guideline.
Top view with image from the reversing
camera :
Yellow guide line at a distance of approx-
imately 4.0 mfrom the rear of the vehicle
; Symbol for the split screen setting with
top view and reversing camera image
= Guide line for the maximum steering angle
? Yellow lane marking the course the tyres
will take at the current steering wheel
angle (dynamic)
A Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) B
Vehicle centre axis (locating aid)
C Yellow guide line at a distance of approx-
imately 1.0 mfrom the rear of the vehicle
D Bumper
E Red guide line at a distance of approx-
imately 0.30 mfrom the rear of the vehicle
The guide lines are shown when the trans-
mission is in position R.
The distance specifications only apply to
objects that are at ground level.
Top view with image from the front cam-
era :
Symbol for the split screen setting with
top view and front camera image
; Yellow guide line at a distance of approx-
imately 4.0 mfrom the front of the vehicle
= Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
? Yellow lane marking the course the tyres
will take at the current steering wheel
angle (dynamic) 252
Driving systemsDriving and parking

The display can also be updated without a
visible traffic sign if:
R the vehicle changes roads (e.g. motorway
exit or slip road)
R a village or town boundary is passed which
is stored in the digital map
R the last traffic sign detected by the camera
has not been repeated
If a sign indicating the end of a restriction
(speed limit or overtaking restriction) is
passed, the sign is displayed for five seconds.
The applicable traffic regulation then appears in the instrument cluster.
The camera also detects traffic signs with a
restriction indicated by an additional sign
(e.g. in wet conditions).
The traffic signs are only displayed with the
restrictions if:
R the regulation must be observed with the
restriction, or
R Traffic Sign Assist is unable to determine
whether the restriction applies
If Traffic Sign Assist is unable to determine a
maximum permitted speed from any of the
available sources, no speed limit is displayed
in the instrument cluster either. Traffic Sign Assist is not available in all coun-
tries. In this case, display :is shown in the
speedometer.
Important safety notes Traffic Sign Assist is only an aid and is not
always able to correctly display speed limits
and overtaking restrictions. Traffic signs always have priority over the Traffic Sign
Assist display.
The system may be either functionally
impaired or temporarily unavailable if:
R visibility is poor, e.g. due to snow, rain, fog
or spray
R there is glare, e.g. from the sun being low in
the sky
R there is dirt, ice or misting on the wind-
screen in the vicinity of the camera
R traffic signs are hard to detect (dirt, ice,
snow)
R the traffic signs are insufficiently lit at night
R signs are ambiguous (e.g. traffic signs on
construction sites or in adjacent lanes)
R the information in the digital street map of
the navigation system is incorrect or out of
date
Activating Traffic Sign Assist X
Activate the Traffic Sign Assist display
using the on-board computer
(Y page 308).
If you have activated the display of Traffic
Sign Assist in the on-board computer, the
traffic regulations (speed limits and overtak-
ing restrictions) are displayed in the instru-
ment cluster. The wrong-way warning
remains active even when the display has
been deactivated.
Instrument cluster display Speed limit with overtaking restriction Driving systems
257Driving and parking Z

Activating Blind Spot Assist
X Make sure that Blind Spot Assist
(Y page 309) is activated in the on-board
computer.
X Turn the key to position 2in the ignition
lock.
Warning lamps :in the exterior mirrors
light up red until the engine is started.
Display in the assistance graphic When Blind Spot Assist is activated, grey
radar waves propagating backwards appear
next to the vehicle in the assistance display in the multifunction display. Above a speed of
30 km/h, the colour of the radar waves in the
assistance display changes to green ;. Blind
Spot Assist is then ready for use.
Towing a trailer
If you couple up a trailer, make sure that you
have correctly established the electrical con- nection. This can be accomplished by check-ing the trailer lighting. Blind Spot Assist is
then deactivated. The Blind Spot Assist
Blind Spot Assist
not not available
available when
whentowing
towing a
atrailer
trailer
See Owner's Manual
See Owner's Manual message appears in
the multifunction display. Lane Keeping Assist General notes
Lane Keeping Assist monitors the area in
front of your vehicle by means of camera
:
at the top of the windscreen. Lane Keeping
Assist detects lane markings on the road and
can warn you before you leave your lane unin-
tentionally.
This function is available in the range between
60 km/h and 200 km/h.
A warning may be given if a front wheel
passes over a lane marking. It will warn you by means of intermittent vibration through the
steering wheel for up to 1.5 seconds.
Important safety notes G
WARNING
Lane Keeping Assist cannot always clearly
identify lane markings.
In these cases, Lane Keeping Assist may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and keep in lane, especially if Lane
Keeping Assist alerts you. G
WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is a risk of an accident. Driving systems
261Driving and parking
Z