2014 MERCEDES-BENZ C-CLASS SALOON tow

X
Insert the tip of the emergency key element
into the slit on the cover of the driver's doorlock and turn it until the cover is released. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-
clockwise as far as it will go to position 1.
The locking knob pops up and the door
unlocks.
On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
X Hold the cover over the lock of the driver's
door with the thicker end towards the front of the vehicle and press to secure. Then
make sure that the slit of the cover is hor-
izontal.
Vehicles without KEYLESS-GO: X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-
clockwise as far as it will go to position 1.
The locking knob pops up and the door
unlocks.
On right-hand-drive vehicles, turn the emer-
gency key element clockwise. X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
All vehicles:
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 85). Doors
99Opening and closing Z

Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the boot lid.
X Press the locking button (Y page 97).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 93).
Vehicles with KEYLESS-GO:
X Insert the tip of the emergency key element
into the slit on the cover of the driver's door lock and turn it until the cover is released. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. X
Make sure that the doors and the boot lid
are locked.
X Hold the cover over the lock of the driver's
door with the thicker end towards the frontof the vehicle and press to secure. Then
make sure that the slit of the cover is hor-
izontal.
Vehicles without KEYLESS-GO: X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise. 100
DoorsOpening and closing

X
Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the boot lid
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid. The opening dimensions on the boot lid can
be found in the "Vehicle data" section
(Y
page 476).
i You can limit the opening angle of the
boot lid in COMAND Online or Audio 20
(see the separate operating instructions).
Do not leave the key in the boot. You could
otherwise lock yourself out.
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 368). Obstacle detection with boot lid
reversing feature
Vehicles with boot lid remote closing fea- ture: the boot lid is equipped with automatic
obstacle detection with reversing function. If
a solid object blocks or restricts the boot lid
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the boot lid when automatically closing, the
boot lid opens again automatically. The auto- matic obstacle recognition with reversing
function is only an aid. It is not a substitute for
your attentiveness when opening and closing the boot lid. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
boot lid, or
R pull the boot lid handle Boot
101Opening and closing Z

X
Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Side lamps ! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the next engine start. Always park your
vehicle safely and sufficiently lit according
to legal standards. Avoid the continuous
use of the Tside lamps for several
hours. If possible, switch on the Xright
or the Wleft parking lamp.
X To switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up.
Parking lamps
Switching on the parking lamps ensures that
the corresponding side of the vehicle is illu-
minated.
X To switch on the parking lamps: the key
is not in the ignition lock or it is in posi-
tion 0.
X Turn the light switch to W(left-hand side
of the vehicle) or X(right-hand side of
the vehicle). Adjusting the headlamp range (halogen
headlamps) Headlamp range control
g
Driver's seat and front-passenger seat
occupied
1 Driver's seat, front-passenger seat and
rear seats occupied
2 Driver's seat, front-passenger seat and
rear seats occupied, boot laden
3 Driver's and front-passenger seats occu-
pied and maximum permissible rear axle
load utilised, e.g. when towing a trailer
The headlamp range control allows you to
adjust the cone of light from the headlamps to suit the vehicle load.
X Start the engine.
X Turn the headlamp range control to the
position which corresponds to the load in
your vehicle. 136
Exterior lightingLights and windscreen wipers

Useful information
............................180
Running-in notes ............................... 180
Driving ............................................... 180
Manual transmission ........................190
Automatic transmission ...................193
Refuelling ........................................... 200
Parking ............................................... 207
Driving tips ........................................ 211
Driving systems ................................ 216
Hybrid operation ............................... 269
Towing a trailer ................................. 283 179Driving and parking

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Running-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle has been delivered or after repairs. Full sys-
tem effectiveness is not reached until the end
of this teach-in procedure.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying road speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R When changing gears manually, change up
in good time, before the rev counter needle
reaches Ôof the way to the red area of the
rev counter. R
Do not shift down a gear manually in order
to brake.
R Vehicles with automatic transmission: try
to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
After 1,500 km, you may gradually accelerate the vehicle to full road and engine speeds.
You should also observe these notes on run-
ning-in if the engine or parts of the drive train
on your vehicle have been replaced.
Always observe the applicable speed limit. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake 180
DrivingDriving and parking

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 393). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting between
5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over- heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 190
Manual transmissionDriving and parking

i
Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the Start/
Stop button and open the driver's door
R you open the driver's door when the vehicle
is stationary or driving at very low speed
and the transmission is in position Dor R
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. For further
information on the ECO start/stop function,
see (Y page 186).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves. Children could also set the vehicle in motion,
for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open one of the
front doors or remove the key from the igni-
tion, the automatic transmission shifts to P.
With the Start/Stop button: if you then
open one of the front doors, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock. 194
Automatic transmissionDriving and parking