2014 MERCEDES-BENZ C-CLASS SALOON run flat

Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .63
Emergency key
Unlocking the driver's door .............. 98
Emergency key element
Function/notes ................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100
Removing ........................................ .93
Emergency release
Driver's door .................................... 98
Emergency spare wheel
General notes ................................ 461
Important safety notes .................. 461
Inflating the collapsible spare
wheel ............................................ .462
Technical data ............................... 464
Emergency unlocking
Vehicle ............................................. 98
Energy flow display ........................... 273
Engine
Display message ............................ 333
ECO start/stop function ................ 186
Engine number ............................... 468
Jump-starting ................................. 418
Running irregularl y......................... 189
Starting problems .......................... 189
Starting the engine with the key .... 183
Starting with the Start/Stop but-
ton ................................................. 184
Stopping ........................................ 208
Tow-starting (vehicle) ..................... 424
Warning lamp (engine diagnos-
tics) ............................................... 360
Engine electronics
Notes ............................................. 466
Problem (fault) ............................... 189
Engine oil
Additives ........................................ 474
Checking the oil level ..................... 392
Checking the oil level using the
dipstick .......................................... 392
Display message ............................ 335
Filling capacity ............................... 474
Notes about oil grade s................... 473 Notes on oil level/consumption .... 392
Topping up ..................................... 392
Viscosity ........................................ 474
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 81
Characteristics ................................. 81
Deactivating/activating ................. 307
Display message ............................ 315
ETS/4ETS ........................................ 80
Function/note s................................ 80
General notes .................................. 80
Important safety guidelines ............. 80
Trailer stabilisation .......................... 82
Warning lamp ................................. 357
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 80
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 402
Exhaustive discharging (high-volt-
age battery) ....................................... 415
Extended overrun mode ................... 280
Exterior lighting
Cleaning ......................................... 400
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 376
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 407 Index
11

The restraint system includes the:
R seat belt system
R airbags
R child restraint system
R child seat securing system
The components of the restraint system work
in conjunction with each other. They can only
offer protection if all vehicle occupants
always:
R have the seat belt correctly fastened
(Y page 48)
R have the seat and head restraint adjusted
properly (Y page 119)
As the driver, you must also make sure that
the steering wheel is also adjusted properly.
Observe the information on the correct driv-
er's seat position (Y page 118).
In addition, you must make sure that the air-
bags can inflate properly if they are deployed (Y page 51).
An airbag supplements a correctly worn seat
belt and, as an additional safety device,
increases protection for vehicle occupants in
applicable accident situations. The airbags
are not deployed, for example, in the event of an accident in which sufficient protection is
offered by the seat belt. In addition, only
those airbags, which in the applicable acci-
dent situations offer additional protection,
are deployed in the event of an accident.
However, the seat belt and airbag generally
do not protect against objects penetrating
the vehicle from the outside.
Information on how the restraint system
operates can be found under "Deployment of
belt tensioners and airbags" (Y page 60).
See "Children in the vehicle" for further infor- mation on children travelling in the vehicle as
well as on child restraint systems
(Y page 63). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact an authorised Mercedes-Benz Centre. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the engine is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. Occupant safety
45Safety
Z

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres is not correct
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 437).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 437).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Visit a qualified specialist workshop. Display
messages
343On-board computer and displays Z

Fire extinguisher
X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have fire extinguisher ;refilled after each
use and checked every one or two years. It
may otherwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes The towing eye is located in the stowage well
under the boot floor.
In vehicles with MOExtended tyres (tyres with
run-flat characteristics) and in hybrid vehi-
cles, the towing eye is located in a bracket
under the parcel shelf.
Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. If the vehicle is equipped with tyre-
changing tools, these are kept in the stowage well under the boot floor. Some tools for
changing a wheel are specific to the vehicle.
For more information on which tyre changing
tools are required and approved to perform a wheel change on your vehicle, consult a quali-
fied specialist workshop.
Necessary tyre-changing tools can include,
for example:
R jack
R wheel chock
R wheel wrench R
ratchet ring spanner
R centring pin
Vehicles with a TIREFIT kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the boot lid.
X Lift the boot floor upwards (Y page 375).
X Use the TIREFIT kit (Y page 409).
Vehicles with a tyre-change tool kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Wheel wrench
? Folding wheel chock
A Jack
B Towing eye
The tyre-change tool kit is kept in a tray in the stowage well under the boot floor. Where will I find...?
407Breakdown assistance

X
Open the boot lid.
X Lift the boot floor upwards (Y page 375).
Vehicles with MOExtended tyres (tyres
with run-flat characteristics) and hybrid vehicles :
Towing eye
X To remove the towing eye: open the boot
lid.
X Pull towing eye :to the left and remove it.
X To replace the towing eye: slide towing
eye :with the thread into the rear end of
the bracket.
X Push towing eye :on the eyelet towards
the right until it engages in the bracket. Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 408)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 407)
R an emergency spare wheel (only for certain
countries) (Y page 461)
Vehicles with an Mercedes-Benz emergency
call system which are not equipped with a
TIREFIT kit: in the event of a flat tyre, contact
the Customer Assistance Centre for the
Mercedes-Benz emergency call system
(Y page 384). Information on changing/fitting a wheel
(Y
page 437).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 207).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Remove the Start/Stop button from the
ignition lock (Y page 181).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 406). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected408
Flat tyreBreakdown assistance

tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system or tyre pressure monitoring
system.
If the pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 343)
R check the tyre for damage
R if driving on, observe the following notes
The maximum driving distance is approx-
imately 80 km when the vehicle is partially
laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from the moment the tyre pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, make sure
that you use only:
R the tyre size specified for the vehicle and
R tyre(s) marked "MOExtended"
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre
may be used as a temporary measure. Make sure that you use the proper size and type
(summer or winter tyre).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is
therefore recommended that you additionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You can use TIREFIT at outside temperatures
down to Ò20 †. Flat tyre
409Breakdown assistance Z

X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Insert plug ?into a 12 V socket
(Y page 381) in your vehicle.
X Turn the key to position 1in the ignition
lock (Y page 181).
X Press on/off switch =on the tyre inflation
compressor to I.
The tyre inflation compressor is switched
on. The tyre is inflated.
First, tyre sealant is pumped into the tyre.
The pressure may briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com- pressor during this phase.
X Let the tyre inflation compressor run for
five minutes. The tyre should then have
attained a pressure of at least 180 kPa
(1.8 bar/26 psi).
If a pressure of 180 kPa (1.8 bar/26 psi) has
been attained after five minutes, see "Tyre
pressure reached" (Y page 411).
If a tyre pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes, see "Tyre pressure not reached" (Y page 411).
If the tyre sealant leaks out, allow it to dry. It can then be removed like a layer of film.
If you get tyre sealant on your clothing, have it cleaned as soon as possible with perchloro-
ethylene. Tyre pressure not reached If a pressure of 180 kPa (1.8 bar/26 psi) has
not been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The upper part of the
TIREFIT sticker must be affixed to the instru-
ment cluster where it will be easily seen by
the driver.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. Flat tyre
411Breakdown assistance Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tyres with those
that fulfil the specifications of the original
part.
When replacing wheels, make sure to fit the
correct:
R designation
R type
When replacing tyres, make sure to fit the
correct:
R designation
R manufacturer
R type G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tyres for your vehicle can be
found under "Wheel/tyre combinations"
(Y page 444).
Information on air pressure for the tyres on
your vehicle can be found:
R on the tyre pressure label on the fuel filler
flap (Y page 202)
R under "Tyre pressure" (Y page 432)
Modification work on the brake system and
wheels is not permitted. The use of wheel
spacers or brake dust shields is not permit-
ted. This invalidates the general operating
permit for the vehicle.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Information on driving
Check the tyre pressures when the vehicle is
heavily laden and, if necessary, adjust.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that the wheels or tyres are damaged. If you sus-
pect that a tyre is defective, reduce your
speed immediately. Stop the vehicle as soon 428
OperationWheels and tyres