2014 MERCEDES-BENZ C-CLASS SALOON check oil

Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .63
Emergency key
Unlocking the driver's door .............. 98
Emergency key element
Function/notes ................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100
Removing ........................................ .93
Emergency release
Driver's door .................................... 98
Emergency spare wheel
General notes ................................ 461
Important safety notes .................. 461
Inflating the collapsible spare
wheel ............................................ .462
Technical data ............................... 464
Emergency unlocking
Vehicle ............................................. 98
Energy flow display ........................... 273
Engine
Display message ............................ 333
ECO start/stop function ................ 186
Engine number ............................... 468
Jump-starting ................................. 418
Running irregularl y......................... 189
Starting problems .......................... 189
Starting the engine with the key .... 183
Starting with the Start/Stop but-
ton ................................................. 184
Stopping ........................................ 208
Tow-starting (vehicle) ..................... 424
Warning lamp (engine diagnos-
tics) ............................................... 360
Engine electronics
Notes ............................................. 466
Problem (fault) ............................... 189
Engine oil
Additives ........................................ 474
Checking the oil level ..................... 392
Checking the oil level using the
dipstick .......................................... 392
Display message ............................ 335
Filling capacity ............................... 474
Notes about oil grade s................... 473 Notes on oil level/consumption .... 392
Topping up ..................................... 392
Viscosity ........................................ 474
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 81
Characteristics ................................. 81
Deactivating/activating ................. 307
Display message ............................ 315
ETS/4ETS ........................................ 80
Function/note s................................ 80
General notes .................................. 80
Important safety guidelines ............. 80
Trailer stabilisation .......................... 82
Warning lamp ................................. 357
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 80
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 402
Exhaustive discharging (high-volt-
age battery) ....................................... 415
Extended overrun mode ................... 280
Exterior lighting
Cleaning ......................................... 400
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 376
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 407 Index
11

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with hybrid operation (Y
page 282).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 200
RefuellingDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the engine oil level when next refuelling, at the latest
(Y page 392).
X If necessary, top up the engine oil (Y page 392).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Add Add
1
1litre
litre engine
engine
oil
oil when
when next
next refu‐
refu‐
elling
elling Display message only for AMG vehicles:
The engine oil level has dropped to the minimum level.
X Check the engine oil level when next refuelling, at the latest
(Y page 392).
X If necessary, top up the engine oil (Y page 392).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the engine oil level (Y page 392).
X If necessary, top up the engine oil (Y page 392).8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. Display messages
335On-board computer and displays Z

Closing the bonnet
X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Do not cover up the radiator. Do not use ther-
mal mats, insect protection covers or any-
thing similar. Doing so can cause the Onboard Diagnostics System to display inaccurate val-
ues. Some of these values are legally required
and must always be correct. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement. Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Adding engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 392
Engine compartmentMaintenance and care

G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 392).
For further information on engine oil, see
(Y page 473). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury. Engine compartment
393Maintenance and care
Z

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used for travelling
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must be checked more frequently if the vehicle is
operated under increased loads. Further
information can be obtained at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent. 396
CareMaintenance and care

X
Make sure that the vehicle is stationary and
that the key is in position 2in the ignition
lock.
X To open the cover of the 360° camera:
with COMAND Online or Audio 20 activa-
ted, call up the vehicle menu: press the
Ñ button.
X To switch to the menu bar: slide ¬the
controller.
X To select System settings System settings: turn and
press the controller.
X To select the 360°
360°camera
camera: turn and press
the controller.
X To select Open camera cover
Open camera cover: turn and
press the controller.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clear water and a soft cloth.
If you drive at speeds above 30 km/h or with the key in position 0or 1in the ignition lock,
the cover of the 360° camera closes auto-
matically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it
becomes dirty or corroded. X Remove rust on the ball, e.g. with a wire
brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease the ball
coupling.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. 402
CareMaintenance and care

Vehicles with an emergency spare wheel:
in the event of a flat tyre, the emergency
spare wheel is fitted according to the descrip-
tion under "Fitting a wheel" (Y page 438).Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions. The wheel brakes or suspension components may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
! On vehicles fitted with a tyre pressure
monitor, electronic components are loca-
ted in the wheel.
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Only have tyres changed at a qualified spe- cialist workshop.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Observe the instructions and safety notes in
the "Fitting a wheel" section (Y page 438).
The wear patterns on the front and rear tyres differ depending on the operating conditions.Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000 to 10,000 km depending on the
degree of tyre wear. Ensure the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss warning system (Y
page 437)or the tyre pres-
sure monitor (Y page 435). Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels in a cool, dry and preferably
dark place if they are not being used. Protect
the tyres against oil, grease, petrol and diesel. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Move the front wheels to the straight-
ahead position.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
first or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Make sure that in vehicles with AIRMATIC,
the vehicle level is set to "Normal"
(Y page 234).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed. 438
Changing a wheelWheels and tyres