2014 MERCEDES-BENZ C-CLASS SALOON Internet

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
You can also use the C ‑Class Guide smart-
phone App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2055844501Z102 É2055844501Z102ÁËÍ

X
Insert the mobile phone into the bracket
(Y page 386).
or
X Establish a Bluetooth ®
connection to Audio
20 or COMAND Online, see the separate
operating instructions.
X Use ò on the steering wheel to call up
the list of menus.
X Press :or9 on the steering wheel
to select the Telephone
Telephone menu.
X Confirm by pressing aon the steering
wheel.
You will see one of the following display mes-
sages in the multifunction display:
R Telephone ready
Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone No service
Telephone No service: there is no net-
work available or the mobile phone is
searching for a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R from any Mercedes-Benz Service Centre
R on the Internet at http://
www.mercedes-benz.com/connect
Accepting a call X
Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the
Telephone
Telephone menu, a display message appears
in the multifunction display. If you are not in the
Telephone
Telephone menu, you can
still accept a call.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
If you are not in the Telephone Telephonemenu, you can
still reject or end a call.
Dialling a number from the phone book X
Use ò on the steering wheel to call up
the list of menus.
X Press :or9 on the steering wheel
to select the Telephone
Telephonemenu.
X Confirm by pressing aon the steering
wheel.
X Press the :,9ora button to
switch to the phone book.
X Press the :or9 button to select the
desired name.
or X To begin rapid scrolling: press and hold
the : or9 button for longer than
one second.
Rapid scrolling stops when you release the button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialling.
or X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the :or9 button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or X To exit the telephone book: press the
~ or% button. Menus and submenus
305On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the engine oil level when next refuelling, at the latest
(Y page 392).
X If necessary, top up the engine oil (Y page 392).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Add Add
1
1litre
litre engine
engine
oil
oil when
when next
next refu‐
refu‐
elling
elling Display message only for AMG vehicles:
The engine oil level has dropped to the minimum level.
X Check the engine oil level when next refuelling, at the latest
(Y page 392).
X If necessary, top up the engine oil (Y page 392).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the engine oil level (Y page 392).
X If necessary, top up the engine oil (Y page 392).8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. Display messages
335On-board computer and displays Z

Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communications
equipment in the vehicle.
If it is permitted by law to operate communi-
cations equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause an
accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R that mutual interference between the vehi-
cle electronics and mobile phones is mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 466). General notes Depending on the vehicle equipment, there
are various mobile phone brackets that may
be fitted in your vehicle; in some cases, these
are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using a mobile phone To connect a mobile phone to the exterior
aerial and charge it, insert it into the mobile
phone bracket.
X Open the telephone compartment
(Y page 370).
X Place the mobile phone bracket into the
pre-installed fitting; see the separate instal- lation instructions for the mobile phone fit-
ting.
X Insert the mobile phone into the mobile
phone bracket; see the separate installa-
tion instructions for the mobile phone fit-
ting.
i The mobile phone can also be operated
without being in the bracket. However, the charging function and aerial function are
not available.
In order to use Bluetooth ®
(SAP profile) on
your telephone module, you must first insert
the telephone module into the pre-installed
fitting. This connects it to the exterior aerial.
If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual. 386
FeaturesStowing and features

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Information on technical data
You can find current technical data on the
Internet on our Mercedes ‑Benz homepage.
i The technical data was determined in
accordance with EU Directives. All data
applies to the vehicle's standard equip-
ment. The data may therefore differ for
vehicles with optional equipment. You can
obtain further information from a
Mercedes-Benz Service Centre. Vehicle electronics
Tampering with the engine electron-
ics
! Only have work carried out on the engine
electronics and its associated parts, such
as control units, sensors, actuating com-
ponents and connector leads, at a qualified specialist workshop. Vehicle components
may otherwise wear more quickly and the
vehicle's operating permit may be invalida- ted. Retrofitting two-way radios and
mobile phones (RF transmitters)
G
WARNING
If RF transmitters are tampered with or not
properly retrofitted, the electromagnetic radi- ation they emit can interfere with the vehicle
electronics. This may jeopardise the opera-
tional safety of the vehicle. There is a risk of an
accident.
You should have all work on electrical and
electronic components carried out at a quali-
fied specialist workshop. G
WARNING
If you use the RF transmitter in the vehicle in
an improper way, its electromagnetic radia-
tion can disrupt vehicle electronics, e.g. if:
R the RF transmitter is not connected to an
exterior aerial
R the exterior aerial is fitted incorrectly or is
not a low-reflection aerial
This can jeopardise the operating safety of the vehicle. There is a risk of an accident.
Have the low-reflection exterior aerial fitted at
a qualified specialist workshop. When oper-
ating in the vehicle, always connect the RF
transmitter to the low-reflection exterior aer-
ial.
! The operating permit may be invalidated if
the instructions for installation and use of
RF transmitters are not observed.
In particular, the following conditions must be complied with:
R only approved wavebands may be used.
R observe the maximum permissible out-
put in these wavebands.
R only approved aerial positions may be
used.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- 466
Vehicle electronicsTechnical data

H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Only use products recommended
by Mercedes-Benz. Damage which is caused
by the use of products which have not been
recommended is not covered by the
Mercedes-Benz warranty or goodwill ges-
tures. They are listed in this Mercedes-Benz
Owner's Manual in the appropriate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi- cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. Service products and capacities
469Technical data Z

Do not inhale any ammonia vapours that may
be released. Only fill the AdBlue ®
tank in well-
ventilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from
the factory equipped with an AdBlue ®
pre-
heating system. Winter operation can thus be guaranteed even at temperatures below
-11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after- treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust
gas aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding malfunc-
tions in the BlueTEC exhaust gas aftertreat-
ment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to refill the tank. The purity of the fluid can no
longer be guaranteed. Capacities The total capacity of the AdBlue
®
tank may
vary, depending on the vehicle equipment. Model Total capacity
All models
8.5 l
or
24.5 l Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on service products
(Y page 468).
The quality of the engine oil is decisive for the function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription "MB Approval" and the corresponding designa-
tion, e.g. MB Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle. Service products and capacities
473Technical data Z

Brake fluid
G
WARNING
The brake fluid continuously absorbs mois-
ture from the air. This results in the boiling
point of the brake fluid lowering. If the boiling
point of the brake fluid is too low, vapour
pockets may form when the brakes are sub-
jected to a heavy load. This would impair brak- ing efficiency. There is a risk of an accident.
Have the brake fluid renewed at the prescri-
bed intervals.
When handling brake fluid, observe the
important safety notes on service products
(Y page 468).
The brake fluid change intervals can be found in the Service Booklet.
Only use brake fluid approved by Mercedes-
Benz according to MB Approval 331.0.
Information about approved brake fluid can
be obtained at any qualified specialist work-
shop or on the Internet at
http://bevo.mercedes-benz.co m.
i Have the brake fluid regularly replaced at
a qualified specialist workshop and the
replacement confirmed in the Service
Booklet. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you top up
the antifreeze. Make sure that antifreeze is
not spilled next to the filler neck. Thoroughly
clean the antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine. Further information on coolants can be
found in the Mercedes-Benz Specifications
for Service Products, MB Specifications for Service Products 310.1, e.g. on the Inter-
net at http://bevo.mercedes-benz.com.
Or contact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the
replacement confirmed in the Service
Booklet.
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It is responsible
for the following:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
If antifreeze/corrosion inhibitor is present in
the correct concentration, the boiling point of
the coolant during operation will be approx-
imately 130 †.
The antifreeze/corrosion inhibitor concentra- tion in the engine cooling system should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -37 †.
R not exceed 55% (antifreeze protection
down to -45 †). Heat will otherwise not be
dissipated as effectively.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accord-
ance with
MB Specifications for Service Products 310.1
.
The coolant is checked at every maintenance interval at a qualified specialist workshop.
i When the vehicle is first delivered, it is fil-
led with a coolant mixture that ensures Service products and capacities
475Technical data Z