2014 MERCEDES-BENZ C-CLASS SALOON ESP

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Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
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deviations affecting your specific vehicle could not be taken into account
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technology and makes changes to the form and the equipment.
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Controlling automatically ..............
.159
Convenience opening/closing
(air-recirculation mode) ................. 165
Cooling with air dehumidification .. 157
Demisting the windows .................. 163
Demisting the windscreen ............. 163
ECO start/stop function ................ 155
ECO start/stop function
(THERMATIC) ................................. 152
Hybrid vehicle (THERMOTRONIC ).. 155
Hybrid vehicles (THERMATIC )........ 152
Important safety notes .................. 150
Indicator lamp ................................ 159
Information about using
THERMATIC automatic climate
control ........................................... 152
Information on using
THERMOTRONIC automatic cli-
mate control .................................. 155
Ionisation ....................................... 169
Overview of systems ...................... 150
Perfume atomizer .......................... 167
Pre-entry climate control ............... 169
Problem with the rear window
heating .......................................... 165
Problems with cooling with air
dehumidification ............................ 159
Rear control panel ......................... 154
Remote activation of heating/
ventilation systems ........................ 171
Setting the air distribution ............. 161
Setting the air vents ...................... 177
Setting the airflow ......................... 162
Setting the climate mod e............... 160
Setting the temperature ................ 160
Switching air-recirculation mode
on/of f............................................ 165
Switching on/of f........................... 156
Switching residual heat on/off ...... 166
Switching the rear window heat-
ing on/of f...................................... 164
Switching the synchronisation
function on and off ........................ 162
THERMATIC automatic climate
control (2-zone) ............................. 151
THERMOTRONIC (3-zone) auto-
matic climate control ..................... 154 Cockpit
Overview .......................................... 32
Collapsible emergency spare
wheel
see Emergency spare wheel
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 308
Display message ............................ 322
Operation/note s.............................. 77
COMAND display
Cleaning ......................................... 402
Combination switch .......................... 137
Consumption statistics (on-board
computer) .......................................... 299
Convenience box ............................... 374
Convenience closing feature ............ 107
Convenience opening feature .......... 107
Convenience opening/closing (air-
recirculation mode) ........................... 165
Coolant (engine)
Checking the level ......................... 393
Display message ............................ 333
Important safety notes .................. 475
Temperature display in the instru-
ment cluster .................................. 293
Temperature display in the on-
board computer ............................. 307
Warning lamp ................................. 360
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Display message ............................ 329
Function/note s............................. 138
Crash-responsive emergency light-
ing ....................................................... 141
Crosswind Assist ................................. 82
Cruise control
Cruise control lever ....................... 216
Deactivating ................................... 218
Display message ............................ 342
Driving system ............................... 216
Important safety notes .................. 216
LIM indicator lamp ......................... 216
Selecting ........................................ 217
Setting a speed .............................. 218 8
Index

Driving safety systems
ABS (Anti-lock Braking System) ...... .74
ADAPTIVE BRAK E............................. 82
Adaptive Brake Assist ...................... 79
Adaptive brake lights ....................... 80
BAS (Brake Assist System) .............. 75
Distance warning function ............... 77
ESP ®
(Electronic Stability Pro-
gram) ............................................... 80
ETS/4ETS (Electronic Traction
System) ........................................... 80
Important safety guidelines ............. 74
Overview .......................................... 74
PRE-SAFE ®
Brake ............................. 82
RBS (Recuperative Brake Sys-
tem) ................................................. 44
STEER CONTROL ............................. 85
Driving system
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 230
Driving systems
360°camera .................................. 249
Active Blind Spot Assist ................. 263
Active Lane Keeping Assist ............ 266
Active Parking Assist ..................... 239
AIRMATIC ...................................... 234
ATTENTION ASSIST ........................ 255
Blind Spot Assist ............................ 259
Cruise control ................................ 216
Display message ............................ 337
Distronic Plus ................................ 222
Driving Assistance packag e........... 263
HOLD function ............................... 232
Lane Keeping Assist ...................... 261
Lane package ................................ 259
PARKTRONIC ................................. 236
Reversing camera .......................... 244
SPEEDTRONIC ............................... 219
Traffic Sign Assist .......................... 256
Driving tips
Aquaplaning ................................... 214
Automatic transmission ................. 196
Brakes ........................................... 213
DISTRONIC PLUS ........................... 229
Downhill gradient ........................... 213
Driving abroad ............................... 134
Driving in winter ............................. 215
Driving on flooded roads ................ 215 Driving on wet roads ...................... 214
Fuel ................................................ 211
General .......................................... 211
Icy road surfaces ........................... 215
Limited braking efficiency on sal-
ted roads ....................................... 214
New brake disks ............................ 214
New brake pads/linings ................ 214
Running-in tip s............................... 180
Snow chains .................................. 431
Symmetrical dipped beam ............. 134
The first 1500 km .......................... 180
Towing a trailer .............................. 284
Wet road surface ........................... 214
DVD video
Operating (on-board computer) ..... 303 E
EASY-ENTRY feature Function/note s............................. 126
EASY-EXIT feature
Function/note s............................. 126
EASY-PACK convenience box ........... 374
EBD (electronic brake force distri-
bution)
Display message ............................ 318
Function/note s................................ 82
ECO display
Function/note s............................. 211
On-board computer ....................... 298
ECO start/stop function
Automatic engine start .................. 187
Automatic engine switch-off .......... 186
Climate control (THERMATIC) ........ 153
Climate control
(THERMOTRONIC) .......................... 156
Deactivating/activating ................. 187
General information ....................... 186
Important safety notes .................. 186
Introduction ................................... 186
Electric motor
Power display ................................ 272
see Hybrid operation
Electric motor power display ........... 272
Electromagnetic compatibility
Declaration of conformity ................ 27 10
Index

Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .63
Emergency key
Unlocking the driver's door .............. 98
Emergency key element
Function/notes ................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100
Removing ........................................ .93
Emergency release
Driver's door .................................... 98
Emergency spare wheel
General notes ................................ 461
Important safety notes .................. 461
Inflating the collapsible spare
wheel ............................................ .462
Technical data ............................... 464
Emergency unlocking
Vehicle ............................................. 98
Energy flow display ........................... 273
Engine
Display message ............................ 333
ECO start/stop function ................ 186
Engine number ............................... 468
Jump-starting ................................. 418
Running irregularl y......................... 189
Starting problems .......................... 189
Starting the engine with the key .... 183
Starting with the Start/Stop but-
ton ................................................. 184
Stopping ........................................ 208
Tow-starting (vehicle) ..................... 424
Warning lamp (engine diagnos-
tics) ............................................... 360
Engine electronics
Notes ............................................. 466
Problem (fault) ............................... 189
Engine oil
Additives ........................................ 474
Checking the oil level ..................... 392
Checking the oil level using the
dipstick .......................................... 392
Display message ............................ 335
Filling capacity ............................... 474
Notes about oil grade s................... 473 Notes on oil level/consumption .... 392
Topping up ..................................... 392
Viscosity ........................................ 474
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 81
Characteristics ................................. 81
Deactivating/activating ................. 307
Display message ............................ 315
ETS/4ETS ........................................ 80
Function/note s................................ 80
General notes .................................. 80
Important safety guidelines ............. 80
Trailer stabilisation .......................... 82
Warning lamp ................................. 357
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 80
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 402
Exhaustive discharging (high-volt-
age battery) ....................................... 415
Extended overrun mode ................... 280
Exterior lighting
Cleaning ......................................... 400
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 376
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 407 Index
11

Tow-away protection
Activating ......................................... 86
Deactivating ..................................... 86
Function ........................................... 86
Tow-starting
Emergency engine starting ............ 424
Important safety notes .................. 420
Towing
Important safety notes .................. 420
Notes for 4MATIC vehicles ............ 423
With the rear axle raised ................ 422
Towing a trailer
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 239
Axle load, permissibl e.................... 480
Bulb failure indicator for LED
lamps ............................................. 287
ESP ®
(Electronic Stability Pro-
gram) ............................................... 82
General notes ................................ 284
Pulling away with a traile r.............. 185
Trailer tow hitch display message .. 347
Towing away
Fitting the towing ey e.................... 422
Removing the towing eye ............... 422
With both axles on the ground ....... 422
Towing eye ......................................... 407
Traffic Sign Assist
Activating ....................................... 257
Activating/deactivating the warn-ing function .................................... 308
Display message ............................ 340
Function/note s............................. 256
Important safety notes .................. 257
Instrument cluster display ............. 257
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 287
Blind Spot Assist ............................ 261
Cleaning the trailer tow hitch ......... 402
Coupling up a traile r...................... 286
Decoupling a trailer ....................... 286
Driving tips .................................... 284
Folding in the ball coupling ............ 286
Folding out the ball coupling .......... 285
Important safety notes .................. 283 Lights display message .................. 329
Mounting dimensions .................... 477
Parktronic ...................................... 236
Power supply ................................. 287
Problem (fault) ............................... 289
Trailer load
s................................... 478
Transfer case ..................................... 200
Transmission
see Automatic transmission
see Manual transmission
Transmission position display ......... 195
Transmission position display
(DIRECT SELECT lever) ...................... 195
Transporting the vehicle .................. 423
Trim pieces (cleaning instruc-
tions) .................................................. 403
Trip computer (on-board com-
puter) .................................................. 299
Trip meter
Calling up ....................................... 298
Resetting (on-board computer) ...... 299
Turn signals
Changing bulbs (front) ................... 144
Changing bulbs (rear) .................... 144
Switching on/of f........................... 137
TV
Operating (on-board computer) ..... 304
Two-way radio
Frequencies ................................... 466
Installation ..................................... 466
Transmission output (maximum) .... 466
Type identification plate
see Vehicle identification plate
Tyre pressure
Calling up (on-board computer) ..... 433
Display message ............................ 343
Important safety notes .................. 433
Not reached (TIREFIT) .................... 411
Reached (TIREFIT) .......................... 411
Recommended ............................... 432
Tyre pressure loss warning
General notes ................................ 436
Important safety notes .................. 436
Restarting ...................................... 437
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 434 Index
21

Function/notes ............................. 433
General notes ................................ 433
Important safety notes .................. 434
Radio type approval for the tyre
pressure monitor ........................... 436
Restarting ...................................... 435
Warning lamp ................................ .364
Warning message .......................... 435
Tyres
Changing a wheel .......................... 437
Checking ........................................ 429
Direction of rotatio n...................... 438
Display message ............................ 343
Important safety notes .................. 428
MOExtended tyre s......................... 430
Replacing ....................................... 438
Service life ..................................... 429
Storing ........................................... 438
Summer tyres in winter ................. 430
Tyre size (data ).............................. 444
Tyre tread ...................................... 429
Wheel and tyre combinations ........ 445
see Flat tyre U
Unlocking Emergency unlocking ....................... 98
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in sun visor) .............. 378
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 28
Display message ............................ 345
Electronics ..................................... 466
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings .......................... 307
Leaving parked up ......................... 211
Locking (in an emergency) ............. 100
Locking (key) ................................... 91
Lowering ........................................ 443
Operating safety .............................. 25
Pulling away ................................... 184
Raising ........................................... 439 Registration ..................................... 28
Securing from rolling away ............ 439
Towing away .................................. 420
Transporting .................................. 423
Unlocking (in an emergency) ........... 98
Unlocking (key) ................................ 91
Vehicle data ................................... 476
Vehicle data
Boot load (maximum) ..................... 476
Roof load (maximum) ..................... 476
Vehicle dimensions ........................... 476
Vehicle emergency locking .............. 100
Vehicle identification number
see VIN
Vehicle identification plate .............. 468
Vehicle level
AIRMATIC ...................................... 234
Display message ............................ 337
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 407
Video
Operating the DVD ......................... 303
VIN ...................................................... 468 W
Warning and indicator lamps ABS ................................................ 355
Brakes ........................................... 353
Distance warning signal ................. 363
ESP ®
.............................................. 357
ESP ®
OFF ....................................... 358
Hybrid system ................................ 362
LIM (cruise control )........................ 216
LIM (DISTRONIC PLUS) .................. 223
LIM (variable SPEEDTRONIC) ......... 219
Overview .......................................... 35
Parking brake ................................ 359
PASSENGER AIR BAG ...................... 46
RBS (Recuperative Brake Sys-
tem) ............................................... 362
Reserve fuel ................................... 360
Seat belt ........................................ 351
SRS ................................................ 282
Steering ......................................... 365
Tyre pressure monitor ................... 364
Warning triangle ................................ 40622
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. H
Environmental note
Have defective high-voltage batteries dis-
posed of in an environmentally responsible
manner. Consult a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts. 24
Introduction

!
Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes. This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tyres, wheels and
accessories that have been specifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles, even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen-
uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 468). Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car- Introduction
25 Z