2014 MERCEDES-BENZ C-CLASS SALOON tow

blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the boot lid opening unintentionally:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards. 398
CareMaintenance and care

X
Make sure that the vehicle is stationary and
that the key is in position 2in the ignition
lock.
X To open the cover of the 360° camera:
with COMAND Online or Audio 20 activa-
ted, call up the vehicle menu: press the
Ñ button.
X To switch to the menu bar: slide ¬the
controller.
X To select System settings System settings: turn and
press the controller.
X To select the 360°
360°camera
camera: turn and press
the controller.
X To select Open camera cover
Open camera cover: turn and
press the controller.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clear water and a soft cloth.
If you drive at speeds above 30 km/h or with the key in position 0or 1in the ignition lock,
the cover of the 360° camera closes auto-
matically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it
becomes dirty or corroded. X Remove rust on the ball, e.g. with a wire
brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease the ball
coupling.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. 402
CareMaintenance and care

Useful information
............................406
Where will I find...? ...........................406
Flat tyre ............................................. 408
Battery (vehicle) ................................ 412
Jump-starting .................................... 418
Towing away and tow-starting ........420
Electrical fuses ................................. 424 405Breakdown assistance

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Where will I find...?
Warning triangle
Removing/replacing the warning trian-
gle X
To remove: open the boot lid.
X Push warning triangle holder :on both
sides in the direction of the arrow and open
it.
X Remove warning triangle ;.
X To replace: place warning triangle ;back
into warning triangle holder :.
X Close warning triangle holder :.Setting up the warning triangle X
Fold feet =down and out to the side.
X Fold side reflectors ;upwards to form a
triangle and lock them at the top using
press stud :. First-aid kit
The first-aid kit
:is in the boot in the left-
hand stowage net.
X Open the boot lid.
X Remove first-aid kit :.
Check the expiry date on the first-aid kit at
least once a year :. Replace the contents if
necessary, and replace any missing items. 406
Where will I find...?Breakdown assistance

Fire extinguisher
X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have fire extinguisher ;refilled after each
use and checked every one or two years. It
may otherwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes The towing eye is located in the stowage well
under the boot floor.
In vehicles with MOExtended tyres (tyres with
run-flat characteristics) and in hybrid vehi-
cles, the towing eye is located in a bracket
under the parcel shelf.
Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. If the vehicle is equipped with tyre-
changing tools, these are kept in the stowage well under the boot floor. Some tools for
changing a wheel are specific to the vehicle.
For more information on which tyre changing
tools are required and approved to perform a wheel change on your vehicle, consult a quali-
fied specialist workshop.
Necessary tyre-changing tools can include,
for example:
R jack
R wheel chock
R wheel wrench R
ratchet ring spanner
R centring pin
Vehicles with a TIREFIT kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the boot lid.
X Lift the boot floor upwards (Y page 375).
X Use the TIREFIT kit (Y page 409).
Vehicles with a tyre-change tool kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Wheel wrench
? Folding wheel chock
A Jack
B Towing eye
The tyre-change tool kit is kept in a tray in the stowage well under the boot floor. Where will I find...?
407Breakdown assistance

X
Open the boot lid.
X Lift the boot floor upwards (Y page 375).
Vehicles with MOExtended tyres (tyres
with run-flat characteristics) and hybrid vehicles :
Towing eye
X To remove the towing eye: open the boot
lid.
X Pull towing eye :to the left and remove it.
X To replace the towing eye: slide towing
eye :with the thread into the rear end of
the bracket.
X Push towing eye :on the eyelet towards
the right until it engages in the bracket. Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 408)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 407)
R an emergency spare wheel (only for certain
countries) (Y page 461)
Vehicles with an Mercedes-Benz emergency
call system which are not equipped with a
TIREFIT kit: in the event of a flat tyre, contact
the Customer Assistance Centre for the
Mercedes-Benz emergency call system
(Y page 384). Information on changing/fitting a wheel
(Y
page 437).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 207).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Remove the Start/Stop button from the
ignition lock (Y page 181).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 406). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected408
Flat tyreBreakdown assistance

G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury.
If you come into contact with the tyre sealant,
observe the following:
R Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tyre inflation com-
pressor for longer than eight minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
Comply with the manufacturer’s safety
instructions on the sticker on the tyre infla-
tion compressor. Using the TIREFIT kit
X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying TIREFIT sticker and the tyre infla-
tion compressor from the stowage space
under the boot floor (Y page 407).
X Affix part :of the TIREFIT sticker within
the driver's field of vision.
X Affix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tyre. X
Pull plug ?with the cable and hose Aout
of the housing.
X Screw hose Aonto flange Bof tyre seal-
ant bottle :.
X Place tyre sealant bottle :head down-
wards into recess ;of the tyre inflation
compressor. 410
Flat tyreBreakdown assistance

H
Environmental note
Have the used tyre sealant bottle disposed of professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 180 kPa (1.8 bar/26 psi) has been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately .
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the fuel filler
flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button Enext to pres-
sure gauge F.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of
the sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
12 V battery - important safety notes
Hybrid vehicles are equipped with a 12 V bat- tery and a high-voltage battery. The followingnotes refer to the 12 V battery. Notes on thehigh-voltage battery can be obtained in the
"High-voltage battery – important safety
notes" section (Y page 415).412
Battery (vehicle)Breakdown assistance