
Roadside Assistance
The Mercedes-Benz Roadsid eAssistance
Progra moffers technical help in the event of
ab reakdown. Calls to the toll-fre eRoadside
Assistance Hotline are answered by our
agents 24 hours aday,3 65 day sayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additiona linformation, refer to the
Mercedes-Benz Roadside Assistance
Progra mbrochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty bookle t(Canada). You will fin dboth
in your vehicle literature portfolio. Change of address or change of
ownership
In th eevent of achang eofa ddress ,please
sen dust he"Notification of Address Change"
in th eServic eand Guarante ebooklet or
simply call th eMercedes-Ben zCustomer
Assistanc eCente r(USA) at th ehotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Servic eCenter (Canada) at
1-800-387-0100 .This will assist us in
contacting you in atimely manner should the
need arise.
If you sell your Mercedes, please leave the
entirel iterature in the vehicle so that it is
available to the next owner.
If you have purchased aused car, please send
us the "Notification of Used Car Purchase" in
the Servic eand Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Servic e(Canada) at
1-800-387-0100. Vehicle operation outside Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have aconsiderably lower
octaner ating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA,L LC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is arisk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at aqualified specialist
workshop. Introduction
23 Z 

more effort to steer and brake. There is
arisk
of an accident.
Do not switch off the ignitio nwhile driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause afire
R lose its hold function.
There is arisk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. Key positions
0005
To remove the SmartKey
(shift the transmission to position P)
000C Power supply for some consumers, such
as the windshield wipers
0001 Ignition (power supply for all consumers)
and drive position
0002 To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started. Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is arisk
of fire.
Carry out regular checkstom ake sure that
there are no flammable foreign materials in
the engine compartmentorint he exhaust
system.
! Do not depress the accelerator pedal
when startingt he engine.
i During acold start, the engine runs at
higher speeds to enable the catalytic
converter to reach its operating
temperature. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P.
Transmission position display Pis shown in
the multifunction display.
i When the transmission is in position N,
you can also start the engine with the brake
pedal depressed. Driving
137Driving and parking Z 

Starting procedure
X
Turn the SmartKey to position 3in the
ignition lock (Y page 137) and release it as
soon as the engine is running. Pulling away
Automatic transmission i
It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then can
the parking lock be deactivated. If you do
not depress the brake pedal, the DIRECT
SELECT lever can still be moved but the
parking lock remains engaged.
i If the transmission oil temperature is
below 000F4‡(000F20 †),y ou can only shift from
position Pwhen the engin eisrunning.
X Depress the brake pedal and keep it
depressed.
X Shif tthe transmission to position Dor R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 153) is
automatically released.
The red 000Aindicator lamp in the
instrumentc luster goes out.
i The vehicle lock scentrally onc eyou have
pulled away. The locking knobs in the doors
drop down.
You can open the doors fro mthe inside at
any time.
You can also deactivate the automatic
locking feature (Y page 205).
i Upshifts take place at higher engine
speeds after acold start. This helps the
catalytic converter to reach its operating
temperature more quickly. Hill starta
ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for
ashort time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After ashort time, hill start assist will no
longer brake your vehicle and it could roll
away. There is arisk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Remove your foot from the brake pedal.
The vehicle is then held for about asecond.
X Pull away.
Hill start assist is not active if:
R you are pulling away on alevel road or on
ad ownhill gradient.
R the transmission is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning.
Further information on holding the vehicle
stationary on uphill gradients (Y page 146). ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.
The engine start
sautomatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle. 138
DrivingDriving and parking 

Problem Possible causes/consequences and
000B Solutions
The engine is not
running smoothly and
is misfiring. There is
amalfunction in the engine electronics or in amechanical
componentoft he engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at aqualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature display is
showing more than
248
‡(120 †). The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 283). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R,t he vehicle could pull away suddenly. There
is ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P.Prevent the parked
vehicle from rolling away by applying the
parking brake. DIRECTS
ELECT lever
Overview of transmission positions The DIRECT SELECT leve
risonthe right of the
steering column. 0006
Park position with parking lock
0019 Reverse gear
0018 Neutral
000A Drive
i The DIRECT SELECT lever always returns
to its original position. The current
transmission position P,R, Nor Dappears
in the transmission position display
(Y page 144) in the multifunction display. Automatic transmission
143Driving and parking Z 

Checking th
eoil level usin gthe oil
dipstick G
WARNING
Certain components in th eengine
compartment, suc hasthe engine, radiator
and parts of the exh austsystem, can become
very hot. Working in the engine compartment
poses arisk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. Example
X
Pull oil dipstick 001Aout of the dipstick guide
tube.
X Wipe off oil dipstick 001A.
X Slowly slide oil dipstick 001Ainto the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0023and
MAX mark 0010,the oil level is correct.
X If the oil level has dropped to MIN mark
0023 or below, add 1.1 US qt (1.0 liter) of
engine oil.
Adding engine oil G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses arisk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is arisk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck.L et the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enterst he soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain alist of the
engine oils and oil filters tested and
approved in accordanc ewith the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. 282
Engine compartmentMaintenance and care 

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is arisk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is arisk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over abattery. G
WARNING
During the charging process, abattery produces hydrogen gas. If ashort circuit occurs or sparks
are created, the hydrogen gas can ignite. There is arisk of an explosion.
R Make sure that the positive terminal of aconnected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on abattery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting abattery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnectt he battery terminals while the engine is running.G
WARNING
Ad ischarged battery can freeze at temperatures below freezin gpoint .When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is arisk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy startinga ttempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrumentc luster do not
light up, it is highly likely that the discharged battery has frozen .Inthis case you may neither
jump-start the vehicle nor charge the battery. The service life of athawed-out battery may be
shorter. The startingc haracteristics can be impaired, particularly at low temperatures. Have
the thawed-out battery checked at aqualified specialist workshop. Jump-starting
303Breakdown assistance Z