Page 521 of 588

5218-2. Steps to take in an emergency
8
When trouble arises
IS250_EE(OM53C51E)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→P. 1 9 2 )
●There may be a malfunction in the engine immobilizer system.
(→P. 77)
One of the following may be the cause of the problem:
●The battery terminal connections may be loose or corroded.
●The battery may be discharged. (→P. 5 2 7 )
The engine starting system may be malfunctioning due to an electrical problem
such as electronic key battery depletion or a blown fuse. However, an interim
measure is available to start the engine. (→P. 522)
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed (→P. 192), consider each of the following points:
The engine will not start even though the starter motor operates nor-
mally.
The starter motor turns over slowly, the interior lights and headlights
are dim, or the horn does not sound or sounds at a low volume.
The starter motor does not turn over
Page 522 of 588

5228-2. Steps to take in an emergency
IS250_EE(OM53C51E)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
●The battery may be discharged. (→P. 5 2 7 )
●There may be a malfunction in the steering lock system.
Contact any authorized Lexus dealer or repairer, or another duly qualified and
equipped professional if the problem cannot be repaired, or if repair procedures are
unknown.
When the engine does not start, the following steps can be used as an interim
measure to start the engine if the engine switch is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while depressing the
brake pedal firmly.
Even if the engine can be started using the above steps, the system may be mal-
functioning. Have the vehicle inspected by any authorized Lexus dealer or
repairer, or another duly qualified and equipped professional.
The starter motor does not turn over, the interior lights and headlights
do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
Page 523 of 588
5238-2. Steps to take in an emergency
8
When trouble arises
IS250_EE(OM53C51E)
Set the parking brake.
Turn the engine switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override button.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal, there may
be a problem with the shift lock system (a system to prevent accidental opera-
tion of the shift lever). Have the vehicle inspected by any authorized Lexus
dealer or repairer, or another duly qualified and equipped professional imme-
diately.
The following steps may be used as an emergency measure to ensure that the
shift lever can be shifted:
1
2
3
4
5
Page 524 of 588
5248-2. Steps to take in an emergency
IS250_EE(OM53C51E)
■Doors
Use the mechanical key (→P. 113) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks all the doors
Opens the windows and moon
roof (turn and hold)
*
*
: This setting must be customized at any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted (→P.
132) or the electronic key cannot be used because the battery is depleted,
the smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the engine can be started
by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
Page 525 of 588
5258-2. Steps to take in an emergency
8
When trouble arises
IS250_EE(OM53C51E)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch
will turn to IGNITION ON mode.
When the smart entry & start system is
deactivated in customization setting, the
engine switch will turn to ACCESSORY
mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the engine switch.
In the event that the engine still cannot be started, contact any authorized Lexus
dealer or repairer, or another duly qualified and equipped professional.
Starting the engine
1
2
3
4
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5268-2. Steps to take in an emergency
IS250_EE(OM53C51E)
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when stopping
the engine.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (→P. 4 4 2 )
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm
may be triggered.
■Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is pressed.
(→P. 1 9 3 )
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the customi-
zation setting. If it is off, turn the function on.
(Customizable features →P. 551)
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 131)
CAUTION
■When using the mechanical key and operating the power windows and moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mechanical key. It is possible for children and
other passengers to get caught in power window and moon roof.
3
Page 527 of 588
5278-2. Steps to take in an emergency
8
When trouble arises
IS250_EE(OM53C51E)
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your vehicle by following the steps below.
Open the hood. (→P. 4 1 5 )
Raise the front of the engine cover to
detach it from the clips and then pull
the cover to detach it from the
brackets on the rear bar.
If the vehicle battery is discharged
The following procedures may be used to start the engine if the vehicle’s bat-
tery is discharged.
You can also call any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional.
1
2
Page 528 of 588