2014 INFINITI QX60 HYBRID Owner's Manual

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible Cause Remedy
When stopping the engineThe Shift to Park warning appears on the display and the
inside warning chime sounds continuously.The shift lever is not in the P (Park)
position.Move the shift lever to the P (Park)
position.
When shifting the shift lever to the P
(Park) positionThe Push ignition to OFF warning appears in the display.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When opening the driver’s door to get
out of the vehicleThe Door Open warning appears on the display and the
inside warning chime sounds continuously.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
When closing the door after getting out
of the vehicleThe No Key Detected warning appears on the display,
the outside chime sounds 3 times and the inside warn-
ing chime sounds for approximately 3 seconds.The ignition switch is in the ACC or ON
position.Place the ignition switch in the OFF
position.
The Shift to Park warning appears on the display and the
outside chime sounds continuously.The ignition switch is in the ACC posi-
tion and the shift lever is not in the P
(Park) position.Move the shift lever to the P (Park) po-
sition and place the ignition switch in
the OFF position.
When closing the door with the inside
lock knob turned to LOCKThe outside chime sounds for approximately 3 seconds
and all the doors unlock.The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the door handle request
switch or the LOCK button on the Intel-
ligent Key to lock the doorThe outside chime sounds for approximately 2 seconds. The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the ignition switch to
start the engineThe Intelligent Key battery indicator appears on the
display.The battery charge is low.Replace the battery with a new one.
(See “Battery replacement” in the
“Maintenance and do-it-yourself”
section.)
The No Key Detected warning appears on the display,
the outside chime sounds 3 times and the inside warn-
ing chime sounds for approximately 3 seconds.The Intelligent Key is not in the vehicle. Carry the Intelligent Key with you.
When pushing the ignition switchThe Intelligent Key system warning light in the meter illu-
minates in yellow.It warns of a malfunction with the Intelli-
gent Key system.Contact an INFINITI retailer.
Pre-driving checks and adjustments3-17

Thebutton will be on the INFINITI Intelli-
gent Key if the vehicle has remote engine start.
This feature allows the engine to start from out-
side the vehicle.
The following features may be affected when the
remote start feature is used:
●Vehicles with an automatic climate control
system will default to either a heating or
cooling mode depending on the outside
temperature.
●Vehicles without automatic climate control
will default to the last used heating or cool-
ing mode.●Vehicles equipped with heated seats may
have this feature come on during a remote
start. See “Heated front seats” in the “Instru-
ments and controls” section for more infor-
mation.
Laws in some local communities may restrict the
use of remote starters. For example, some laws
require a person using remote start to have the
vehicle in view. Check local regulations for any
requirements.
Other conditions may affect the function of the
Remote Engine Start feature. See “Conditions
the remote start will not work” in this section for
additional information.
Other conditions can affect the performance of
the Intelligent Key transmitter. See “INFINITI In-
telligent Key System” in this section for additional
information.
REMOTE ENGINE START
OPERATING RANGE
The remote engine start function can only be
used when the Intelligent Key is within the speci-
fied operating range from the vehicle.
When the Intelligent Key battery is discharged or
strong radio waves are present near the operat-ing location, the Intelligent Key operating range
becomes narrower, and the Intelligent Key may
not function properly.
The remote engine start operating range is ap-
proximately 197 ft (60 m) from the vehicle.
REMOTE STARTING THE VEHICLE
To use the remote start feature to start the engine
perform the following:
1. Aim the Intelligent Key at the vehicle.
2. Press the
LOCK button to lock all
doors.
3. Within 5 seconds press and hold the
remote start button until the turn signal lights
illuminate. If the vehicle is not within view
press and hold the
remote start but-
ton for about 2 seconds.
The following events will occur when the engine
starts:
●The parking lights will turn on and remain on
as long as the engine is running.
●The doors will be locked and the climate
control system may come on.
LPD2060
REMOTE ENGINE START (if so
equipped)
3-18Pre-driving checks and adjustments

●The engine will continue to run for 10 min-
utes. Repeat the steps to extend the time for
an additional 10 minutes. See “Extending
engine run time” in this section.
Depress the brake and place the ignition switch
in the ON position before driving. For further
instructions see “Driving the vehicle” in the
“Starting and driving” section.
EXTENDING ENGINE RUN TIME
The remote start feature can be extended one
time by performing the steps listed in “Remote
starting the vehicle” in this section. Run time will
be calculated as follows:
●The first 10 minute run time will start when
the remote start function is performed.
●The second 10 minutes will start immedi-
ately when the remote start function is per-
formed. For example, if the engine has been
running for 5 minutes, and 10 minutes are
added, the engine will run for a total of
15 minutes.
A maximum of two remote starts, or a single start
with an extension, are allowed between ignition
cycles.The ignition switch must be cycled to the ON
position and then back to the OFF position be-
fore the remote start procedure can be used
again.
CANCELING A REMOTE START
To cancel a remote start, perform one of the
following:
●Aim the Intelligent Key at the vehicle and
press and hold
until the parking lights
turn off.
●Turn on the hazard warning flashers.
●Cycle the ignition switch ON and then OFF.
CONDITIONS THE REMOTE START
WILL NOT WORK
The remote start will not operate if any of the
following conditions are present:
●The ignition switch is placed in the ON po-
sition.
●The hood is not securely closed.
●The hazard warning lights are on.
●The I–Key Indicator Light
remains
solid in the vehicle information display.
●The alarm sounds due to illegal entry into the
vehicle.●The ignition switch is pushed without an
Intelligent Key in the vehicle.
●The ignition switch is pushed with an Intelli-
gent Key in the vehicle but the brake pedal is
not depressed.
●Two remote vehicle starts, or a single remote
start with an extension, have already been
used.
●The vehicle is not in P (Park) .
●The Remote Start function has been
switched to the OFF position in Vehicle Set-
tings of the vehicle information display. For
additional information, see “Vehicle informa-
tion display” in the “Instruments and con-
trols” section of this manual.
The remote engine start may display a warning or
indicator in the vehicle information display. For an
explanation of the warning or indicator please see
“Vehicle information display warning and indica-
tors” in the “Instruments and controls” section.
Pre-driving checks and adjustments3-19

1Pull the hood lock release handle located
below the driver side instrument panel. The
hood will spring up slightly.
2Push the lever at the front of the hood to the
side as illustrated with your fingertips and
raise the hood.
When closing the hood, lower it slowly and make
sure it locks into place.
WARNING
●Make sure the hood is completely
closed and latched before driving. Fail-
ure to do so could cause the hood to fly
open and result in an accident.
●If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
●Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. See “Ex-
haust gas” in the “Starting and driving”
section of this manual.
●Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents.
●Always be sure that hands and feet are
clear of the door frame to avoid injury
while closing the liftgate.
LPD2061
HOODLIFTGATE
3-20Pre-driving checks and adjustments

OPERATING THE POWER LIFTGATE
WARNING
●Make sure that all passengers have
their hands, etc., inside the vehicle be-
fore closing the liftgate.
●Do not leave children unattended inside
the vehicle. They could unknowingly ac-
tivate switches or controls. Unattended
children could become involved in seri-
ous accidents.
Liftgate switch
LPD2063
Instrument panel switch
LPD0249
Liftgate opener switch
LPD2069
Pre-driving checks and adjustments3-21

NOTE:
To open, close or reverse the power liftgate,
the shift lever must be in P (Park) . Also, the
power liftgate will not operate if battery
voltage is low.
Power Open:
The power liftgate automatically moves from the
fully closed position to the fully open position in
approximately5–8seconds. The power open
feature can be activated by the switch on the
keyfob, the instrument panel switch and the lift-
gate request switch. The hazard lights flash and a
chime sounds to indicate the power open se-
quence has been started.
●The liftgate can be opened by the instrument
panel switch, liftgate request switch and the
keyfob even if the vehicle is locked. The
liftgate will individually unlock and open.
Once the liftgate is closed, the vehicle will
remain in the unlock status.
●The keyfob button must be held for 0.5 sec-
ond before the liftgate opens.
●The liftgate must be unlocked to open it with
the liftgate opener switch
A.
A warning chime will sound if the shift lever is
moved out of P (Park) during a power open
operation.Power Close:
The power liftgate automatically moves from the
fully open position to the secondary position.
When the liftgate reaches the secondary posi-
tion, the cinching motor engages and pulls the
liftgate to its primary latch position. Power close
takes approximately7–10seconds. The power
close feature can be activated by the switch on
the keyfob, the instrument panel and the liftgate
opener switch
A. The hazard lights flash and a
chime sounds to indicate the power close se-
quence has been started.
●If the liftgate opener switch
Ais activated
while the cinching motor is engaged, the
cinching motor will disengage and release
the latch.
●The keyfob button must be held for 0.5 sec-
ond before the liftgate closes.
●The switch on the liftgate can only be used
to close the liftgate if the power liftgate main
switch is in the ON position.
Reverse:
The power liftgate will reverse direction immedi-
ately during power open or power close if the
keyfob, instrument panel or liftgate switch is
pushed or if the liftgate opener switch
Ais
pushed. A chime will sound to announce the
reversal.Auto Reverse:
If an obstacle is detected during power open or
power close, a warning chime will sound and the
liftgate will reverse direction and return to the full
open or full close position. If a second obstacle is
detected, the liftgate motion will stop and the
liftgate will enter manual mode.
A pinch strip is mounted on each side of the
liftgate. If an obstacle is detected by a pinch strip
during power close, the liftgate will reverse direc-
tion and return to the full open position.
NOTE:
If the pinch strip is damaged or removed,
the power close function will not operate.
WARNING
There are some small distances immedi-
ately before the closed position which
cannot be detected. Make sure that all
passengers have their hands, etc., inside
the vehicle before closing the liftgate.
3-22Pre-driving checks and adjustments

Manual Mode:
If power operation is not available, the liftgate
may be operated manually. Power operation may
not be available if the power liftgate main switch
is in the ON position, if multiple obstacles have
been detected in a single power cycle, or if
battery voltage is low.
If the power liftgate opener switch
Ais pushed
during power open or close, the power operation
will be canceled and the liftgate can be operated
manually.
To open the liftgate manually, press the liftgate
opener switch
Aand lift the liftgate.
To close, lower and push the liftgate down securely.
POWER LIFTGATE MAIN SWITCH
The power liftgate operation can be turned on or
off by the power liftgate main switch on the
instrument panel.
When the power liftgate main switch is pushed to
the OFF position, the power operation is not
available by the power liftgate switch on the
liftgate and liftgate opener switch.
Power operation is available when in the OFF
position by the instrument panel switch and the
keyfob button.
LIFTGATE RELEASE LEVER
WARNING
●Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
●Do not drive with the liftgate open. This
could allow dangerous exhaust gases
to be drawn into the vehicle. See “Ex-
haust gas” in the “Starting and driving”
section of this manual.
LPD2062SPA2547
Pre-driving checks and adjustments3-23

Power liftgate release
If the liftgate cannot be opened with the instru-
ment panel switch, liftgate opener switch or key-
fob due to a discharged battery, follow these
steps:
1. Remove the cover
Aon the inside of the
liftgate.
2. Move the lever
Bas illustrated to open the
liftgate.
Contact an INFINITI retailer as soon as possible
for repair.
LIFTGATE POSITION SETTING
The liftgate can be set to open to a specific height
by performing the following:
1. Open the liftgate using the request switch or
the Intelligent Key.
2. Pull the liftgate down to the desired position
and hold the liftgate (the liftgate will have
some resistance when being manually ad-
justed) .
3. While holding the liftgate in position, press
and hold the liftgate switch
located
on the liftgate for approximately 5 seconds
or until 3 beeps are heard.
The liftgate will open to the selected position
setting. To change the position of the liftgate,
repeat steps 1-3 for setting the position of the
liftgate.
OPENING THE FUEL-FILLER DOOR
The fuel-filler door automatically unlocks when
the driver’s door is unlocked.
1. Unlock the fuel-filler door using one of the
following operations:
●Unlock the driver’s door with the keyfob.
●Unlock the driver’s door with the key.
●Push the power door lock switch to the
unlock position.
●Push the door handle request switch.
2. To open the fuel-filler door, push the right
side of the fuel-filler door to release.
SPA2778WPD0454
FUEL-FILLER DOOR
3-24Pre-driving checks and adjustments