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INFINITI CARES...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are
our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your INFINITI
retailer cannot assist you with or you would like to
provide INFINITI directly with comments or ques-
tions, please contact our (INFINITI’s) Consumer
Affairs Department using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask for the
following information:
– Your name, address, and telephone number
– Vehicle identification number (on dash panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the information on
the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc. Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
INFINITI CUSTOMER CARE PROGRAM
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Table of
ContentsHEV Overview
Illustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it-yourself
Technical and consumer information
Index
HEV0
1
2
3
4
5
6
7
8
9
10
Page 40 of 625
4 Monitor, climate, audio, phone and voice
recognition systems
Please refer to your Owner’s Manual for all
monitor, climate, audio, phone and voice
recognition systems.............................4-2
Page 41 of 625
PLEASE REFER TO YOUR
OWNER’S MANUAL FOR ALL
MONITOR, CLIMATE, AUDIO,
PHONE AND VOICE RECOGNITION
SYSTEMS.
4-2Monitor, climate, audio, phone and voice recognition systems
Page 45 of 625

1. Apply the parking brake.
2. Move the shift lever to P (Park) or N (Neu-tral) . P (Park) is recommended.
The INFINITI Direct Response Hybrid®
System is designed not to operate if
the shift lever is in any of the driving
positions.
3. Depress the brake pedal and push the igni- tion switch to start the hybrid system. The
READY to drive indicator will illuminate on
the meter.
When starting the hybrid system at
very low outside temperatures, the
READY to drive indicator light will flash
and it may take longer for the READY
to drive indicator light to illuminate.
When the READY to drive indicator
light is flashing, it cannot be shifted
out of P (Park) .
When the READY light is flashing, it
can not move out of P (Park) . NOTE:
Do not start the vehicle in the N (Neutral)
position.
● The hybrid system may not start even with
the READY to drive indicator light illumi-
nated. Once the READY to drive indicator
light is illuminated you may begin driving the
vehicle.
NOTE:
Care should be taken to avoid situations
that can lead to potential 12-volt battery
discharge and potential no-start conditions
such as: 1. Installation or extended use of elec-
tronic accessories that consume 12-
volt battery power when the engine is
not running (Phone chargers, GPS,
DVD players, etc.)
2. Vehicle is not driven regularly and/or
only driven short distances.
In these cases, the 12-volt battery may
need to be charged to maintain 12-volt bat-
tery health. Follow these easy-to-use Fuel-Efficient Driving
Tips to help you achieve the most fuel economy
from your vehicle.
1. Use Smooth Accelerator and Brake
Pedal Application
● Avoid rapid starts and stops
● Use smooth, gentle accelerator and
brake application whenever possible
● Maintain constant speed while commut-
ing and coast whenever possible
● Apply light pressure to the accelerator
pedal when driving on flat roads or down
hills
● Avoid pumping the breaks when slowing
the vehicle when possible
2. Maintain Constant Speed
● Look ahead to try and anticipate and mini-
mize stops
● Synchronizing your speed with traffic
lights allows you to reduce your number
of stops
● Maintaining a steady speed can minimize
red light stops and improve fuel efficiency
STARTING THE INFINITI DIRECT
RESPONSE HYBRID® SYSTEM FUEL-EFFICIENT DRIVING TIPS
5-4Starting and driving
Page 47 of 625
This system uses microphones1located inside
the vehicle to detect engine booming sound. The
system then automatically produces a muted en-
gine booming sound through the speakers and
woofer (if so equipped) to reduce engine boom-
ing sound.
NOTE:
To operate the active noise control system
properly:
● Do not cover the speakers or woofer (if so
equipped) .
● Do not cover the microphones. ●
Do not change or modify speakers including
the woofer and any audio related compo-
nents such as the amplifier.
● Do not make any modification including
sound deadening or modifications around
the microphones or speakers.
Front Microphone
LSD2157
Rear Microphone
LSD2158
ACTIVE NOISE CONTROL
5-6Starting and driving
Page 60 of 625

Parking brakeCheck the parking brake opera-
tion regularly. The vehicle should be securely held
on a fairly steep hill with only the parking brake
applied. If the parking brake needs adjustment,
see an INFINITI retailer.
Seats Check seat position controls such as seat
adjusters, seatback recliner, etc. to ensure they
operate smoothly and all latches lock securely in
every position. Check that the head
restraints/headrests move up and down
smoothly and the locks (if so equipped) hold
securely in all latched positions.
Seat belts Check that all parts of the seat belt
system (for example, buckles, anchors, adjusters
and retractors) operate properly and smoothly,
and are installed securely. Check the belt web-
bing for cuts, fraying, wear or damage.
Steering wheel Check for changes in the steer-
ing system, such as excessive freeplay, hard
steering or strange noises.
Warning lights and chimes Make sure all
warning lights and chimes are operating properly.
Windshield wiper and washer* Check that
the wipers and washer operate properly and that
the wipers do not streak. Windshield defroster
Check that the air
comes out of the defroster outlets properly and in
sufficient quantity when operating the heater or
air conditioner.
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time you
check the engine oil or refuel) .
12–volt Battery* Except for maintenance-free
battery, check the fluid level in each cell. It should
be between the MAX and MIN lines. Vehicles
operated in high temperatures or under severe
conditions require frequent checks of the battery
fluid level.
NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone
chargers, GPS, DVD players, etc.) .
2. Vehicle is not driven regularly and/or
only driven short distances. In these cases,
the battery may need to be charged to
maintain battery health. Brake fluid level*
Make sure that the brake fluid
level is between the MIN and MAX lines on the
reservoir.
Engine coolant level* Check the coolant level
when the engine is cold. Make sure that the
coolant level is
between the MAXandMIN lines on the reser-
voir.
Inverter coolant level* Check the coolant level
when the inverter is cold. Make sure the coolant
level is between the “MAX” and “MIN” lines on the
reservoir.
Engine drive belts* Make sure the drive belts
are not frayed, worn, cracked or oily.
Engine oil level* Check the level after parking
the vehicle on a level surface with the engine off.
Wait more than 10 minutes for the oil to drain
back into the oil pan.
Exhaust system Make sure there are no loose
supports, cracks or holes. If the sound of the
exhaust seems unusual or there is a smell of
exhaust fumes, immediately have the exhaust
system inspected by an INFINITI retailer. See the
carbon monoxide warning in the “Starting and
driving” section of this manual.
Maintenance and do-it-yourself8-3
Page 67 of 625

NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electronic
accessories that consume battery power
when the engine is not running (Phone
chargers, GPS, DVD players, etc.)
2. Vehicle is not driven regularly and/or
only driven short distances. In these cases,
the battery may need to be charged to
maintain battery health.
WARNING
●Do not expose the 12–volt battery to
flames, an electrical spark or a ciga-
rette. Hydrogen gas generated by the
12–volt battery is explosive. Explosive
gases can cause blindness or injury. Do
not allow battery fluid to contact your
skin, eyes, fabrics or painted surfaces.
Sulfuric acid can cause blindness or in-
jury. After touching a 12–volt battery or
battery cap, do not touch or rub your
eyes. Thoroughly wash your hands. If
the acid contacts your eyes, skin or
clothing, immediately flush with water
for at least 15 minutes and seek medical
attention. ●
If the 12-volt battery needs to be re-
placed, use a battery of the same de-
sign. Using the wrong battery can cause
hydrogen gas to build up in the vehicle ,
which could lead to explosion and per-
sonal injury.
● When working on or near a 12–volt bat-
tery, always wear suitable eye protec-
tion and remove all jewelry.
● Battery posts, terminals and related ac-
cessories contain lead and lead com-
pounds. Wash hands after handling.
● Keep 12–volt battery out of the reach of
children.CAUTION
● Do not ground accessories directly to
the battery terminal. Doing so will by-
pass the variable-voltage control sys-
tem and the vehicle battery may not
charge completely.
● Use electrical accessories with the en-
gine running to avoid discharging the
vehicle battery.
Your vehicle is equipped with a variable-voltage
control system. This system measures the
amount of electrical discharge from the battery
and controls voltage generated by the generator.
LDI2259
VARIABLE-VOLTAGE CONTROL
SYSTEM
8-10Maintenance and do-it-yourself