2014 FORD FUSION (AMERICAS) turn signal

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
· Make sure that your VIN iscorrectly listed in youraccount.
When you register youraccount, you must choose apreferred dealer. If it alreadylists a dealer, try selectinganother dealer and loggingout. Log back in, change itback to your preferreddealer, and retrieve thereport.
The preferred dealerinformation did not loadcorrectly.
I am unable to retrieve thereport on the website, or Ireceive a system error.
· Update your cellularnumber in your account onthe website.
· This could be due to yourphone's compatibility.· Bad signal strength.
I am unable to submit areport.
· Make sure you have fullsignal strength and that yourBluetooth volume level hasbeen turned up.
· You did not activate yourphone on the website.
· Try deleting your phoneand performing a cleanpairing.
· This is a free feature, butyou must first register onlineto use it.
· You did not activate thisphone for this service.· Your phone has ID blockeractive.
I heard a commercial whenI tried to use Traffic, Direc-tions and Information.· Turn off ID blocker on yourphone as the system recog-nizes you by your phonenumber.· Make sure the currentlyconnected phone is thesame one that is registeredon your SYNCMyRideaccount.
343Fusion (CC7) , enUSASYNC™

•CD
•USB
•BT Stereo
•SD Card
•A/V In
Using the Touch-SensitiveControls on Your System
To turn a feature on and off, just touch thegraphic with your finger. To get the bestperformance from the touch-sensitivecontrols:
•Do not press hard on the controls. Theyare sensitive to light touch.
•Use your bare finger to touch the centerof a touch-control graphic. Touchingoff-center of the graphic may affectoperation of a nearby control.
•Make sure your hands are clean anddry.
•Since the touchscreen operates basedon the touch of a finger, you may havetrouble using it if you are wearinggloves.
•Keep metal and other conductivematerial away from the surface of thetouchscreen as this may causeelectronic interference (for example,inadvertently turning on a feature otherthan the one you meant to turn on).
Depending on your vehicle and optionpackage, you may also have these controlson your bezel:
•Power: Switch the media or climatefeatures off and on.
•VOL: Control the volume of playingmedia.
•Fan: Control the speed of the climatesystem fan.
•Seek and Tune buttons: Use as younormally would in media modes.
•Eject: Eject a CD from theentertainment system.
•SOURCE: Touch the word repeatedlyto see all available media modes. Thescreen does not change, but you seethe media change in the lower leftstatus bar.
•SOUND: Touch the word to access theSound menu where you can adjustsettings such as: Bass, Treble,Midrange, Balance and Fade, DSP(Digital Signal Processing), OccupancyMode and Speed CompensatedVolume. (Your vehicle may not haveall of these sound options.)
•Hazard flasher: Switch the hazardflashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one usedfor cleaning glasses. If dirt or fingerprintsare still visible, apply a small amount ofalcohol to the cloth. Do not pour or sprayalcohol onto the display. Do not usedetergent or any type of solvent to cleanthe display.
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due toholidays.
348Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)

SettingsE
HelpF
Under this menu, you can setyour clock, access and adjust thedisplay, sound and vehiclesettings as well as access settings forspecific modes or the help feature.
Clock
Note:You cannot manually set the date.Your vehicle’s GPS does this for you.
Note:If the battery has been disconnected,your vehicle needs to acquire a GPS signalto update the clock. Once your vehicleacquires the signal, it may take a fewminutes for the update to display the correcttime.
1.Press the Settings icon > Clock.
2.Press + and - to adjust the time.
From this screen, you can also make otheradjustments such as 12-hour or 24-hourmode, activate GPS time synchronizationand have the system automatically updatenew time zones.
You can also turn the outside airtemperature display off and on. It appearsat the top center of the touchscreen, nextto the time and date.
The system automatically saves anyupdates you make to the settings.
Display
You can adjust the touchscreen displaythrough the touchscreen or by pressing thevoice button on your steering wheelcontrols and when prompted, say, "Displaysettings".
Press the Settings icon >Display, to access and makeadjustments using thetouchscreen.
•Brightness allows you to make thescreen display brighter or dimmer.
•Auto DIM, when set to On, lets you usethe Auto Dim Manual Offset feature.When set to Off, screen brightnessdoes not change.
•Mode allows you to set the screen toa certain brightness or have the systemautomatically change based on theoutside light level, or turn the displayoff.
•If you select AUTO or NIGHT, youhave the options of turning thedisplay's Auto Dim feature on or offand changing the Auto Dim ManualOffset feature.
•Auto Dim Manual Offset allows youto adjust screen dimming as theoutside lighting conditions change fromday to night. This feature also allowsyou to adjust screen brightness usingthe instrument panel dimming control.
•Edit Wallpaper
•You can have your touchscreendisplay the default photo or uploadyour own.
Uploading Photos for Your HomeScreen Wallpaper
Note:You cannot load photos directly fromyour camera. You must access the photoseither from your USB mass storage deviceor from an SD card.
355Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142607 E142607 E142607

Wi-fi
Wi-Fi Network (Client) Mode turns the Wi-Fi feature onand off in your vehicle. Make sure you turn it on forconnectivity purposes.
Wi-Fi Settings
Choose a Wireless Network allows you to use a previ-ously stored wireless network. You can categorize byalphabetical listing, priority and signal strength. You canalso choose to search for a network, connect to a network,disconnect from a network, receive more information,prioritize a network or delete a network.
Gateway (Access Point) Mode makes SYNC an accesspoint for a phone or a computer when turned on. Thisforms the local area network within your vehicle for things,such as game playing, file transfer and internet browsing.Press ? for more information.
Gateway (Access Point) Settings allows you to viewand change settings for using SYNC as the internetgateway.
Gateway (Access Point) Device List allows you to viewrecent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USBmobile broadband connection to access the internet. (Youmust turn on your mobile broadband device on yourpersonal computer before connecting it to the system.)This screen allows you to set up what is your typical areafor your USB mobile broadband connection. (USB mobilebroadband settings may not display if the device is alreadyon.) You can select the following: Country, Carrier, PhoneNumber, User Name and Password.
USB Mobile Broadband
Shows you the currently paired devices as well as givingyou your typical Bluetooth options to connect, disconnect,set as favorite, delete and add device. Bluetooth is aregistered trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them asneeded. You can select to Change Order and have thesystem either always attempt to connect using a USBmobile broadband or using Wi-Fi.
Prioritize ConnectionMethods
362Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)

Sample commands
"Sirius <0-223>"*
"Sports games"*
* This command is only usable if you havean active subscription to SIRIUS satelliteradio.** The commands that have [ ] around theword means that the word is optional. Forexample, if you say, "Play Metallica", thisis the same as the voice command, "Play[artist] ".
AM/FM Radio
Touch the AM or FM tab to listento the radio.
To change between AM and FM presets,just touch the AM or FM tab.
Memory Presets
Save a station by pressing and holding oneof the memory preset areas. There is a briefmute while the radio saves the station.Sound returns when finished.
HD Radio
Touch this button to turn HD Radio on. Thelight on the button illuminates when thefeature is on. HD Radio allows you toreceive radio broadcasts digitally, whereavailable, providing free, crystal-clearsound. See HD Radio information later inthis chapter.
Scan
Touch this button to go to the next strongAM or FM radio station. The light on thebutton illuminates when the feature is on.
Options
Sound Settings
Touch this button to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all thesesound settings.
Set PTY for Seek/Scan
This allows you to select a category ofmusic you would like to search for. You canthen choose to either seek or scan for thestations playing that category.
RDS Text Display
This allows you to view the informationbroadcast by FM stations.
AST
AST (Autostore) allows you to have thesystem automatically store the sixstrongest stations in your current location.
TAG Button
This feature is available when HD Radio ison, and allows you to tag a song todownload later. When you select On,TAGappears on-screen when HD Radio isactive. You can touch TAG to save theinformation of the song that is playing.When you plug in your portable musicplayer, the information transfers, ifsupported by your device. When you areconnected to iTunes, the tags appear toremind you of the songs you would like todownload. See HD Radio information laterin this chapter.
366Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142611

When HD Radio broadcasts are active, youcan access the following functions:
•Scan allows you to hear a briefsampling of all available stations. Thisfeature still works when HD Radioreception is on, although it does notscan for HD2-HD7 channels. You maysee the HD logo appear if the stationhas a digital broadcast.
•Memory presets allow you to save anactive channel as a memory preset.Touch and hold a memory preset slotuntil the sound returns. There is a briefmute while the radio saves the station.Sound returns when finished. Whenswitching to an HD2 or HD3 memorypreset, the sound mutes before thedigital audio plays, because the systemhas to reacquire the digital signal.
Note:As with any saved radio station, youcannot access the saved station if yourvehicle is outside the station’s receptionarea.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are onthe fringe of the reception area, the station may mute dueto weak signal strength.
Reception area
If you are listening to HD1, the system switches back tothe analog broadcast until the digital broadcast is availableagain. However, if you are listening to any of the possibleHD2-HD7 multicast channels, the station mutes and staysmuted unless it is able to connect to the digital signalagain.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in theanalog version. Once the receiver verifies the station is anHD Radio station, it shifts to the digital version. Dependingon the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blendingis the shift from analog to digital sound or digital back toanalog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
368Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)

"TUNE"
"HD <#>"*
"Preset <#>"
"Help"
* If available.
SIRIUS® Satellite Radio (IfActivated)
Press the lower left corner of thetouchscreen, and then select theSIRIUS tab.
Memory Presets
Save a channel by pressing and holdingone of the memory preset areas. There isa brief mute while the radio saves thechannel. Sound returns when finished.
ALERT
Save the current song, artist, or team as afavorite. The system alerts you when itplays again on any channel.
Replay
Replay audio on the current channel. Youcan replay approximately 45 minutes ofaudio as long as you have remained tunedto the current station. Changing stationserases the previous audio.
While in replay mode:
•Press and release the seek buttons tohear the previous or next song.
•Press and hold the seek buttons toreverse or fast forward in the currenttrack.
•Press play or pause to play or pausethe audio.
•Press Replay to return to live audio ifyou have been using the feature toreplay audio.
Scan
Touch this button to hear a brief samplingof channels.
Options
Touch this button to view and adjustvarious media settings.
Sound Settings
Touch this button to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all thesesound settings.
Set Category for Seek/Scan
This allows you to select a category ofmusic you would like to search for. You canthen choose to either seek or scan for thestations playing that category.
Parental Lockout
This allows you to lock and unlockchannels, change or reset your PIN orunlock all channels. To use this feature,you need your initial PIN, which is 1234.
Artist/Title/Team Alerts
This feature allows you to select Artists,Titles and Teams that you would like thesystem to alert you to when they areplaying on other channels. Press Edit Alertsto delete or turn off alerts. You can alsoset all alerts to on or off. When an alertappears on the screen, you can choose to
371Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)E142611

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
Troubleshooting tips
ActionCauseRadio display
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring...
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Sat Fault/SIRIUS SystemFailure.
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel.
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel.
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal.
373Fusion (CC7) , enUSAMyFord Touch™ (If Equipped)