
GENERAL INFORMATION
The powertrain control system meets all Canadian interference-causing
equipment standard requirements regulating the impulse electrical field
or radio noise.
KEYLESS STARTING
Note:The keyless starting system may not function if the key is close to
metal objects or electronic devices such as cellular phones.
Note:A valid key must be located inside your vehicle to switch the
ignition on and start the vehicle.
Note:When locking your vehicle, any remote controls left inside the
vehicle may become disabled. A message may appear in the information
display indicating that there is no key detected if you try to start the
vehicle. Press the unlock button on the remote control to enable it, and
then start the vehicle.
Ignition Modes
Off:Turns the ignition off.
•Without applying the brake pedal, press and release the button once
when the ignition is in the on mode, or when the vehicle is on but
not moving.
On:All electrical circuits are operational. Warning lamps and indicators
are illuminated.
•Without applying the brake pedal, press and release the button once
from off mode.
Start:Starts the vehicle.
•Press the brake pedal, and then press the button for a couple
seconds. The green Ready to Drive indicator light appears in the
instrument cluster when the vehicle is ready for driving.
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STARTING YOUR VEHICLE
Before starting the vehicle, check the following:
•Make sure all occupants have fastened their safety belts.
•Make sure the headlamps and electrical accessories are off.
•Make sure the parking brake is on.
•Move the transmission selector lever to positionP.
Note:Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Press the button.
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do the following:
1. Hold the key next to the cap on
the steering column as shown.
2. With the key in this position,
press the brake pedal, then the
button to switch the ignition on
and start your vehicle.
Fast Restart
The fast restart feature allows you to restart the vehicle within
10 seconds of switching it off, even if a valid key is not present.
Within 10 seconds of switching the vehicle off, press the brake pedal and
press the button. After 10 seconds have expired, you can no longer start
the vehicle without the key present inside your vehicle.
Once the vehicle has started, it remains running until you press the
button, even if the system does not detect a valid key. If you open and
close a door while the vehicle is running, the system searches for a valid
key. You cannot start the vehicle if the system does not detect a valid
key within 10 seconds.
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Charge (green light) — Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light) — Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between the front left side door and front left
wheel well. There is an indentation located on the charge port door.
Press with your thumb to open and to close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicles battery. The charge port light ring is divided into four
quadrants which display state of charge in 25 percent increments.
There is a cord acknowledgement feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
You can use your keyfob to view the vehicles charge status at any
time by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of charge can be
determined. If the charge is below 25 percent the light ring will not
illuminate. Don’t forget to press the lock button on your keyfob to
re-lock the vehicle.
The light ring will also display the current state of charge when opening
the doors.
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Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is in
the on position unless the brake pedal is pressed, your charge cord may be
plugged into the vehicle, or there may be a fault with the associated
electrical system. If this is the case, you must follow the instructions in
your instrument cluster display before your vehicle will start.
If you cannot move the gearshift lever out of P (Park) with ignition on
and the brake pedal pressed, it is also possible that a fuse has blown or
the vehicle’s brake lamps are not operating properly. Refer toFuses and
relaysin theRoadside Emergencieschapter.
If your charge cord is not connected and there is not a fault with the
associated electrical system, the fuse is not blown and the brake lamps
are working properly, the following procedure will allow you to move the
gearshift lever from P (Park):
1. Apply the parking brake, turn the ignition key to the off position and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the passenger side access cover.
Remove the fastener, then remove
the console side panel to expose the
inside of the shifter assembly.
3. Locate the brake shift interlock lever on the passenger side of the
shifter assembly.
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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•Venting/off-gassing high-voltage battery vapors are potentially toxic
and flammable.
•Physical damage to the vehicle or high-voltage battery may result in
immediate or delayed release of toxic and/or flammable gases and fire.
Vehicle information and general safety practices:
•Know the make and model of your vehicle.
•Review the Owner’s Manual and become familiar with your vehicle’s
safety information and recommended safety practices.
•Do not attempt to repair damaged electric and hybrid-electric vehicles
yourself. Contact an authorized Ford Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to require an emergency response
for conventional vehicles would also require the same response for an
electric or hybrid-electric vehicle.
If possible
•Move your car to a safe, nearby location and remain on the scene.
•Roll down windows before shutting vehicle off.
•Place vehicle in Park, set parking brake, turn off the vehicle, activate
hazard lights, and move key(s) at least 16 feet (5 meters) away from
the vehicle.
Always
•Call 911 if assistance is needed and advise that an electric or
hybrid-electric vehicle is involved.
•Do not touch exposed electrical components or the engine
compartment, as a shock hazard may exist.
•Avoid contact with leaking fluids and gases, and remain out of the way
of oncoming traffic until emergency responders arrive.
•When emergency responders arrive, tell them that the vehicle involved
is an electric vehicle or hybrid-electric vehicle.
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Luggage Compartment Fuse Panel
The fuse panel is located in the luggage compartment behind the left
side wheel well. Remove the fuse panel cover to gain access to the fuses.
Fuse or relay
numberFuse amp
ratingProtected components
F1 5A Telematics control unit
F2 10A Keyless vehicle module
F3 5A Keyless vehicle door handles
F4 25A Door control unit – front left
F5 25A Door control unit – front right
F6 25A Door control unit – rear left
F7 25A Door control unit – rear right
F8 — Not used
F9 25A Driver seat motor
F10 25A Rear window defroster
F11 5A Battery electronics control
module
F12 — Not used
F13 — Not used
F14 — Not used
F15 — Not used
R2
R5R1
F28
F16
F17 F29 F30 F31 F32 F33 F34 F35 F36 F37 F38 F39 F40 F41 F42 F43 F44 F45 F46
F18 F19 F20 F21 F22 F23F15
F14
F13
F12
F11
F10
F9
F8
F7
F6
F5
F4
F3
F2
F1
F27 F26 F25 F24
R6 R3
R4
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
Accessories.Ford.com(United States only).
Ford Custom Accessories are available for your vehicle through an
authorized Ford or Ford of Canada dealer. Ford Motor Company will
repair or replace any properly authorized dealer-installed Ford Custom
Accessories found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessories. Ford Motor Company will warrant
your vehicle through the warranty that provides the greatest benefit:
•12 months or 12000 miles (20000 kilometers) (whichever occurs first)
•The remainder of your new vehicle limited warranty
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Splash guards•Custom graphics*
•Side window deflectors•Rear bumper protector
•Graphics kit•Accent lighting
Interior Style
•Floor mats•Stainless steel door sill plates
Lifestyle
•Ash cup / smoker’s package•Roof racks and carriers*
•Cargo net*•Soft cargo organizers
•Portable DVD rear seat
entertainment
Peace of mind
•Keyless entry keypad•Wheel locks
•Remote start•Bumper mounted parking assist system*
•Vehicle security systems•Car cover
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
to Ford Motor Company engineering requirements. Contact an
authorized Ford dealer for the manufacturer’s limited warranty details,
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