Accessories 269
Accessories.........................................269
Ford Extended Service Plan 271
Audio System 274
AM/FMstereowithsingleCD ............................276
MyFord Touch® 279
Infotainment display...................................286
Voice recognition.....................................287
Listening to music....................................291
Phone features.......................................312
Information Menu.....................................328
Settings............................................341
Climatefeatures......................................352
Navigation system.....................................355
Appendices 368
Scheduled Maintenance 387
Normal scheduled maintenance and log.....................392
Index 397
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
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To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not activate
the 911 Assist feature. See your SYNC® chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
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CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other reproductive
harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
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Using your vehicle as an ambulance
Do not use this vehicle as an ambulance.
Your vehicle is not equipped with the Ford Ambulance Preparation
Package.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However,
you must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this owner’s manual. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
owner’s manual is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export.See this owner’s manual for all other required
information and warnings.
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If objects are lodged or cargo is interfering with the seat; please take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may not
be a problem due to the front passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Manual.
KNEE AIRBAG
A driver’s knee airbag is located under or within the instrument panel.
During a crash, the restraints control module may activate the driver’s
knee airbag based on crash severity and occupant conditions. Under
certain crash and occupant conditions, the driver’s knee airbag may
deploy but the driver’s front airbag may not activate. As with front and
side airbags, it is important to be properly seated and restrained to
reduce the risk of death or serious injury.
To know if the knee airbag is operating properly, seeCrash
Sensors and Airbag Indicatorin this chapter.
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GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with part 15 of the FCC Rules and with Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Note:Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment. The termICbefore the radio certification number only
signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 feet
(10 meters). Vehicles with the remote start feature will have a greater
range. A decrease in operating range could be caused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to your vehicle.
The radio frequency used by your remote control can also be used by
other short-distance radio transmissions, for example amateur radios,
medical equipment, wireless headphones, remote controls and alarm
systems. If the frequencies are jammed, you will not be able to use your
remote control. You can lock and unlock the doors with the key.
Note:Make sure your vehicle is locked before leaving it unattended.
Note:If you are in range, the remote control will operate if you press
any button unintentionally.
Intelligent Access
The system uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to unlock when one of the following
conditions is met:
•You touch the inside of the front exterior door handle.
•You press the luggage compartment button.
•You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the
transmitter battery is low, it may be necessary to mechanically unlock
your door. You can use the mechanical key blade in your intelligent
access key to open the driver door in this situation. Refer toRemote
Controlin this chapter for more information on the location and use of
the mechanical key blade.
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GENERAL INFORMATION
The powertrain control system meets all Canadian interference-causing
equipment standard requirements regulating the impulse electrical field
or radio noise.
KEYLESS STARTING
Note:The keyless starting system may not function if the key is close to
metal objects or electronic devices such as cellular phones.
Note:A valid key must be located inside your vehicle to switch the
ignition on and start the vehicle.
Note:When locking your vehicle, any remote controls left inside the
vehicle may become disabled. A message may appear in the information
display indicating that there is no key detected if you try to start the
vehicle. Press the unlock button on the remote control to enable it, and
then start the vehicle.
Ignition Modes
Off:Turns the ignition off.
•Without applying the brake pedal, press and release the button once
when the ignition is in the on mode, or when the vehicle is on but
not moving.
On:All electrical circuits are operational. Warning lamps and indicators
are illuminated.
•Without applying the brake pedal, press and release the button once
from off mode.
Start:Starts the vehicle.
•Press the brake pedal, and then press the button for a couple
seconds. The green Ready to Drive indicator light appears in the
instrument cluster when the vehicle is ready for driving.
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Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
The light ring illumination conditions can be modified. See theCharge
Port Light Ring Settingsin theMyFord Touchchapter.
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from the wall while the vehicle is
charging. Doing so may damage the outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging coupler with your thumb.
2. While holding the button, remove the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFord® Mobile
The setting up of the charging convenience features is primarily done with
the MyFord Mobile smart phone application. Visit myfordmobile.com for
more complete information and to set up your MyFord Mobile account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate. The
vehicle starts charging immediately after you connect the charging
plug into the vehicle.
•My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin
preconditioning settings so your vehicle is ready to drive when you
are. By setting a My GO time the vehicles charge can be completed
before your next set drive time. A calendar view allows you to
program two My GO Times per day for each of the seven days of the
week. Remember, your vehicle must be plugged in for My GO time to
work.
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