2014 FORD FOCUS ELECTRIC roof

5. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
If the safety seat is not anchored properly, the risk of a child being
injured in a crash greatly increases.
If your child restraint system is equipped with a tether strap, and the
child restraint manufacturer recommends its use, Ford also recommends
its use.
CHILD SAFETY LOCKS
When these locks are set, the rear doors cannot be opened from the
inside.
The childproof locks are located on
the rear edge of each rear door and
must be set separately for each door.
•Driver side: turn
counterclockwise to lock and
clockwise to unlock.
•Passenger side: turn clockwise to
lock and counterclockwise to
unlock.
30Child Safety
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WARNING:All occupants of the vehicle including the driver
should always wear their safety belts even when an airbag
supplemental restraint system and side curtain airbag is provided.
Failure to properly wear your safety belt could seriously increase the
risk of injury or death.
WARNING:To reduce the risk of injury, do not obstruct or place
objects in the deployment path of the side curtain airbag.
WARNING:If the side curtain airbags have deployed, the side
curtain airbags will not function again. The side curtain airbags
(including the A, B and C pillar trim and headliner) must be inspected
and serviced by an authorized dealer. If the side curtain airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
A side curtain airbag will deploy during significant side crashes. The
airbags are mounted to the roof side-rail sheet metal, behind the headliner,
above each row of seats. In certain sideways crashes, the side curtain
airbag on the impacted side of the vehicle will be activated. The side
curtain airbags are designed to inflate between the side window area and
occupants to further enhance protection provided in side impact crashes.
The system consists of:
•side curtain airbags located above
the trim panels over the front
and rear side windows identified
by a label or wording on the
headliner or roof-pillar trim.
•a flexible headliner which opens above the side doors to allow side air
curtain deployment.
•crash sensors and monitoring system with readiness
indicator. SeeCrash sensors and Airbag Indicator
later in this chapter.
52Supplementary Restraints System
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PRINCIPLES OF OPERATION
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and wheel or tire size may change the handling
characteristics of your vehicle and may adversely affect the performance
of the AdvanceTrac® system. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac®
system. Install any aftermarket stereo loudspeaker as far as possible from
the front center console, the tunnel, and the front seats in order to
minimize the risk of interfering with the AdvanceTrac® sensors. Reducing
the effectiveness of the AdvanceTrac® system could lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It is always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTrac® system is an indication that at least
some of the tires have exceeded their ability to grip the road; this could
reduce the operator’s ability to control the vehicle potentially resulting
in a loss of vehicle control, vehicle rollover, personal injury and death.
If your AdvanceTrac® system activates, SLOW DOWN.
The AdvanceTrac® system helps you keep control of your vehicle when
on a slippery surface. The electronic stability control portion of the
system helps avoid skids and lateral slides and the traction control
system helps avoid drive wheel spin and loss of traction. See the
Traction Controlchapter for details on traction control system
operation.
Stability Control157
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible
in the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance193
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at
Accessories.Ford.com(United States only).
Ford Custom Accessories are available for your vehicle through an
authorized Ford or Ford of Canada dealer. Ford Motor Company will
repair or replace any properly authorized dealer-installed Ford Custom
Accessories found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessories. Ford Motor Company will warrant
your vehicle through the warranty that provides the greatest benefit:
•12 months or 12000 miles (20000 kilometers) (whichever occurs first)
•The remainder of your new vehicle limited warranty
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
•Splash guards•Custom graphics*
•Side window deflectors•Rear bumper protector
•Graphics kit•Accent lighting
Interior Style
•Floor mats•Stainless steel door sill plates
Lifestyle
•Ash cup / smoker’s package•Roof racks and carriers*
•Cargo net*•Soft cargo organizers
•Portable DVD rear seat
entertainment
Peace of mind
•Keyless entry keypad•Wheel locks
•Remote start•Bumper mounted parking assist system*
•Vehicle security systems•Car cover
*The accessory manufacturer designs, develops and therefore warrants
Ford Licensed Accessories, and does not design or test these accessories
to Ford Motor Company engineering requirements. Contact an
authorized Ford dealer for the manufacturer’s limited warranty details,
Accessories269
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G
Gauges .........................................95
Guidance for electric and
hybrid-electric vehicles ............187
H
Hazard flashers .........................183
HD Radio™ ...............................295
Headlamps ...................................81
aiming ..............................219–220
autolamp system .......................82
bulb specifications ..................226
daytime running lights .............84
flash to pass ..............................81
high beam .................................81
replacing bulbs ...............221–222
turning on and off ....................81
Head restraints .........................128
Heated steering wheel ..............352
Heating
heating and air conditioning
system .....................................120
Help ............................................351
High-voltage battery
charging ...................................142
service disconnect ..................148
High-voltage shut off ................184
Hill start assist ..........................152
Hood ..........................................210
How to use voice commands ...288
I
Illuminated visor mirror .............94
Information displays .................102Instrument panel
cleaning ...................................231
cluster ........................................97
lighting up panel and
interior .......................................83
Intelligent Access Key ................56
J
Jump-starting your vehicle ......184
K
Keyless entry system
autolock .....................................69
Keys .............................................73
L
Lamps ..........................................81
autolamp system .......................82
bulb replacement
specifications chart ................226
daytime running light ...............84
fog lamps ...................................84
headlamps .................................81
headlamps, flash to pass ..........81
instrument panel, dimming .....83
interior lamps .....................85–87
replacing bulbs ...............221–222
LATCH anchors ...........................26
Lights, warning and indicator ....97
Listening to music ....................291
Load limits .................................170
Locks
autolock .....................................69
childproof ..................................30
doors ..........................................67
Lubricant specifications ...........265
Lug nuts ....................................264
Index399
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