Page 473 of 518

472Handling the Unexpected
Engine Does Not StartChecking the EngineIf the engine does not start, check the starter.
Starter condition
Checklist
Starter doesn’t turn or turns 
over slowly.
The battery may be dead. Check 
each of the items on the right and 
respond accordingly.
Check for a message on the multi-information display.●If the To Start, Hold Remote Near Start Button message appears
2If the Keyless Access Remote Battery is Weak P. 473
uMake sure the keyless access remote is in its operating range.
2ENGINE START/STOP Button Operating Range P. 133
Check the brightness of the interior light.
Turn on the interior lights and check the brightness.●If the interior lights are dim or do not come on at all
2Battery P. 446
●If the interior lights come on normally 
2 Fuses P. 485
The starter turns over normally 
but the engine doesn’t start.
There may be a problem with the 
fuse. Check each of the items on 
the right and respond accordingly.Review the engine start procedure.
Follow its instructions, and try to start the engine again. 
2 Starting the Engine P. 342
Check the immobilizer system indicator.
When the immobilizer system indicator is blinking, the engine cannot be started.
2Immobilizer System P. 128
Check the fuel level.
There should be enough fuel in the tank. 
2 Fuel Gauge P. 94
Check the fuse.
Check all fuses, or have the vehicle checked by a dealer.
2Inspecting and Changing Fuses P. 489
If the problem continues:
2Emergency Towing P. 490
1Checking the Engine
If you must start the vehicle immediately, use an 
assisting vehicle to jump start it.
2Jump Starting P. 475 
         
        
        
     
        
        Page 474 of 518
473
uuEngine Does Not StartuIf the Keyless Access Remote Battery is Weak
Handling the Unexpected
If the Keyless Access Remote Battery is WeakIf the beeper sounds, the To Start, Hold Remote Near Start Button message 
appears on the multi-information display, the indicator on the ENGINE START/
STOP button flashes, and the engine won’t start. Start the engine as follows.
1.Touch the center of the ENGINE START/
STOP button with the A logo on the keyless 
access remote while the indicator on the 
ENGINE START/STOP button is flashing. 
The buttons on the keyless access remote 
should be facing you.
uThe indicator flashes for about 30 
seconds.
2.Depress the brake pedal and press the 
ENGINE START/STOP button within 10 
seconds after the beeper sounds while the 
indicator stays on.
uIf you don’t depress the pedal, the mode 
will change to ACCESSORY. 
         
        
        
     
        
        Page 475 of 518

474
uuEngine Does Not StartuEmergency Engine Stop
Handling the Unexpected
Emergency Engine StopThe ENGINE START/STOP button may be used to stop the engine due to an 
emergency situation even while driving. If you must stop the engine, do either of the 
following operations:
•Press and hold the ENGINE START/STOP button for two seconds.
•Firmly press the ENGINE START/STOP button twice.
•The steering wheel will not lock. The power mode changes to VEHICLE OFF with 
the shift lever in 
(P
, and to ACCESSORY with the shift lever in any position other 
than 
(P
.
•Because turning off the engine also disables the power assist the engine provides 
to the steering and braking systems, it will require significantly more physical 
effort and time to steer and slow the vehicle. Downshift gears and use both feet 
on the brake pedal, if necessary, to slow the vehicle and stop immediately in a 
safe place.
1Emergency Engine StopNOTICEDo not press the button while driving unless it is 
absolutely necessary for the engine to be switched 
off. 
         
        
        
     
        
        Page 476 of 518

475
Continued
Handling the Unexpected
Jump StartingTurn off the power to electric devices, such as audio and lights. Turn off the engine, 
then open the hood.
1.Open the fuse box cover on the positive + 
terminal.
2.Connect the first jumper cable to your 
vehicle’s battery + terminal.
3.Connect the other end of the first jumper 
cable to the booster battery + terminal.
uUse a 12-volt booster battery only.
4.Connect the second jumper cable to the 
booster battery - terminal.■
Jump Starting Procedure
1Jump Starting
Securely attach the jumper cable clips so that they do 
not come off when the engine vibrates. Also be 
careful not to tangle the jumper cables or allow the 
cable ends to touch each other while attaching or 
detaching the jumper cables.
Battery performance degrades in cold conditions and 
may prevent the engine from starting.
3
WARNING
A battery can explode if you do not follow 
the correct procedure, seriously injuring 
anyone nearby.
Keep all sparks, open flames, and smoking 
materials away from the battery.
Booster Battery 
         
        
        
     
        
        Page 477 of 518
476
uuJump Startingu
Handling the Unexpected
5.Connect the other end of the second 
jumper cable to the engine hanger as 
shown.
Do not connect this jumper cable to any 
other part.
6.If your vehicle is connected to another 
vehicle, start the assisting vehicle’s engine 
and increase its rpm slightly.
7.Attempt to start your vehicle’s engine. If it 
turns over slowly, check that the jumper 
cables have good metal-to-metal contact. 
         
        
        
     
        
        Page 478 of 518
477
uuJump Startingu
Handling the Unexpected
Once your vehicle’s engine has started, remove the jumper cables in the following 
order.
1.Disconnect the jumper cable from your vehicle’s ground.
2.Disconnect the other end of the jumper cable from the booster battery - 
terminal.
3.Disconnect the jumper cable from your vehicle’s battery + terminal.
4.Disconnect the other end of the jumper cable from the booster battery + 
terminal.
Have your vehicle inspected by a nearby service station or a dealer.■
What to Do After the Engine Starts 
         
        
        
     
        
        Page 479 of 518
478Handling the Unexpected
Shift Lever Does Not MoveFollow the procedure below if you cannot move the shift lever out of the 
(P
 
position.
1.Set the parking brake.
2.Remove the built-in key from the keyless 
access remote.
3.Open the lid of the center pocket.
4.Wrap a cloth around the tip of a small flat-
tip screwdriver. Put it into the shift lock 
release slot as shown in the image, and 
remove the cover.
5.Insert the key into the shift lock release slot.
6.While pushing the key down, press the shift 
lever release button and place the shift lever 
into 
(N
.
uThe lock is now released. Have the shift 
lever checked by a dealer as soon as 
possible.
■
Releasing the Lock
Cover
Slot
Release 
Button
Shift Lock Release Slot 
         
        
        
     
        
        Page 480 of 518
479
Continued
Handling the Unexpected
OverheatingHow to Handle OverheatingOverheating symptoms are as follows:
•The temperature gauge needle is at the   mark or the engine suddenly loses 
power.
•Steam or spray comes out of the engine compartment.■First thing to do
1.Immediately park the vehicle in a safe place.
uMove the shift lever to 
(P
 and set the parking brake. Turn off all accessories 
and turn on the hazard warning lights.
2.Turn off all accessories and turn on the hazard warning lights.
uNo steam or spray present: Keep the engine running and open the hood.
uSteam or spray is present: Turn off the engine and wait until it subsides. 
Then open the hood.
1How to Handle OverheatingNOTICEContinuing to drive with the temperature gauge 
needle at the   mark may damage the engine.
3
WARNING
Steam and spray from an overheated 
engine can seriously scald you.
Do not open the hood if steam is coming 
out.
H
H