2013 VOLKSWAGEN JETTA HYBRID Owners Manual

There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or
an authorized Volkswagen Service Facility for assistance.
Indicator lights and fuel gauge

Fig. 127 In the instrument cluster: Fuel gauge.

Display text Proper response
Press button again to
refuel!

Fuel filler cap not properly closed ò
If the indicator light ò comes on or you see a text message in the instrument cluster display indicating
that the fuel filler cap is not properly closed, stop the vehicle in a safe place and switch off the engine
and the ignition.
Open the fuel filler flap and take the fuel filler cap off the filler neck. Then put the fuel filler cap back on
the filler neck and screw it on clockwise until you clearly hear a clicking sound. Close the fuel filler flap.
After switching on the ignition, the indicator light ò may stay on or the text message may still appear in
the instrument cluster display, even if the fuel filler cap is now properly closed. This is normal and no
reason to take your vehicle in for service.
If, however, the malfunction indicator light x also comes on, drive to your nearest authorized
Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system and the
engine checked.
WARNING
Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and
serious personal injuries.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted,
especially when driving over bumps, across slopes, and up and down hills.
x Steering and braking assistance as well as ESC and related systems will not work if the
engine “sputters” or stalls due to lack of fuel.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel and stalling
in traffic.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the
engine to misfire. This allows unburned fuel to get into the exhaust system and damage the
catalytic converter.
NOTICE
If the fuel tank venting system malfunctions and the fuel tank cannot be properly vented before
refueling:
x Gasoline fumes can escape from the fuel filler neck, resulting in temporary odors.
x The fuel nozzle may shut off during refueling and it will take longer to refuel the vehicle.
Only in this situation can you continue to carefully refuel your vehicle after the fuel nozzle
shuts off.
x See your Authorized Volkswagen dealer or authorized Volkswagen Service Facility to have
your vehicle checked.
The small arrow next to the gas pump symbol in the fuel gauge shows the side of the vehicle with
the fuel filler flap.

Fuel capacities

Fuel

If quality gasoline with additives that do not contain metal is not available or engine malfunctions
occur, you should add the required additives while refueling ⇒ .
Not all gasoline additives are effective. Using the wrong additives can cause significant and expensive
damage to the engine and the catalytic converter. Never use additives that contain metal. Please note
that metal can be included in some aftermarket gasoline additives that are available to be added to
gasoline during or after refueling to help improve knock resistance or increase the octane rating.
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well
as instructions on how to use them are available from your authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Do not add any other gasoline additives.
NOTICE
You can damage the engine by using incorrect additives.
x Using incorrect gasoline additives can cause extensive engine damage as well as damage
to the catalytic converter.
x If you must fuel your vehicle with gasoline whose octane rating is too low, only drive with
the engine speed in the middle of the rpm range and with low engine load. Avoid high rpm and
heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline
with the required octane rating as soon as possible.
x Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel
contains high concentrations of metallic additives. Engine damage could result.
x Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic
additives can affect the performance of the catalytic converter and cause extensive damage to
it.

Preparations for working in the engine compartment

DANGER
The vehicle's high-voltage electrical system and high-voltage battery are dangerous and can
cause burns, other serious personal injuries, electrocution, and death.
x Always assume that high-voltage battery and parts of the high-voltage system are fully
charged and energized.
x Never touch or let jewelry or other metal objects contact high-voltage cables or the high-
voltage battery and battery poles, especially if the cables, battery, and battery poles have
been damaged in any way.
x Never do any work yourself on the high-voltage electrical system, the orange-colored
high-voltage wiring, or on the high-voltage battery.
x Never open, service, repair, or disconnect any part of the hybrid electrical system.
x Never damage the orange-colored high-voltage cables. Never remove them and never
disconnect them from the high-voltage electrical system.
x Never open or remove the orange-colored cover on the high-voltage battery.
x Always have work on the hybrid electrical system and systems that could be indirectly
affected by it done by qualified, trained technicians who have the know-how, experience,
documentation, and tools to do the work safely.
x All work on the high-voltage electrical system and the high-voltage battery must be done
in compliance with Volkswagen standards and guidelines.
x Vehicle keys must be safely stored a safe distance from vehicle so that the ignition cannot
be switched on and energize the electrical system.
x Gases vented or released from the high-voltage battery vapors are potentially poisonous
and can burn.
x Physical damage to the vehicle or the high-voltage battery can result in immediate or
delayed release of poisonous gases that can also cause a fire.
x Always avoid contact with leaking fluids and gases escaping from the battery, particularly
one that has been damaged.
x Always tell emergency responders that the vehicle has a high-voltage battery.
WARNING
Unintended vehicle movement during maintenance work can cause serious personal injuries.
x Never work under the vehicle unless you have safely secured the vehicle from moving. If
you must work under the vehicle with the wheels on the ground, always make sure that the
vehicle is on level ground, that all 4 wheels are chocked to keep them from moving, and that
the key is not in the ignition.
x If you must work under a vehicle raised on a floor jack, always make sure that the vehicle
is safely supported on safety stands intended for that purpose that are strong enough to
support the weight of the vehicle. The jack supplied with the vehicle is not strong enough for
this purpose and can collapse causing serious personal injury.

WARNING
The engine compartment of any motor vehicle is a potentially dangerous area and can cause
serious personal injury.
x Always use extreme caution when doing any work in the engine compartment. Always
follow commonly accepted safety practices and use common sense. Never risk personal
injury.
x Never perform any work in the engine compartment unless you know exactly how to carry
out the job and have the correct technical information and the correct tools.
x If you are uncertain about what to do, have the work performed by an authorized
Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified
workshop. Serious personal injury may result from improperly performed work.
x We strongly recommend that you always have HID – High Intensity Discharge (Xenon)
headlights and H7 bulbs replaced by a qualified technician. Serious personal injury may
result from improperly performed work.
x Never open or close the engine hood if steam or coolant is escaping. Hot steam or coolant
can cause serious burns. Always wait until you no longer see or hear steam or coolant
escaping from the engine.
x Always let the engine cool down completely before carefully opening the hood.
x Hot parts of the engine and the exhaust system will burn skin on contact.
x When the engine has cooled down and you are ready to open the hood:
– Firmly apply the parking brake and shift the transmission into Park (P).
– Take the vehicle key out of the ignition.
– On vehicles with Keyless Access, make sure that the remote control vehicle key is out
of range of the vehicle and that the vehicle cannot be started by depressing the starter
button .
– Always keep children and others away from the engine compartment and never leave
them unsupervised.
x The engine coolant system is under pressure when the engine is hot. Never unscrew the
coolant expansion tank cap when the engine is hot. Hot coolant can spray out and cause
severe burns and other serious injuries.
– Turn the cap slowly and very carefully in a counterclockwise direction while applying
light downward pressure on the top of the cap.
– Always protect your face, hands, and arms from hot escaping coolant or steam by
covering the cap with a large, thick rag.
x Never spill fluids on the engine or exhaust system when refilling. Spilling fluids onto hot
parts of the engine or exhaust system can cause a fire.
WARNING
High voltage systems in the engine compartment can cause electrical shocks or even
electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables.
The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or
being started:
– Never touch ignition cables. Never touch other components of the high voltage
electronic ignition system.
– Never touch the wiring of the HID – High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine
compartment or! Bookmark not defined., Cleaning the engine compartment