2013 TOYOTA HIGHLANDER Owners Manual

When trouble arises5
561
5-1. Essential informationEmergency flashers ......... 562
If your vehicle needs to be towed ........................ 564
If you think something is wrong ............................. 571
Fuel pump shut off system ........................... 572 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 573
If a warning message is displayed........................ 584
If you have a flat tire......... 586
If the engine will not start ................................ 600
If the shift lever cannot be shifted from P............ 602
If you lose your keys/ wireless remote control
transmitter ...................... 603
If the electronic key does not operate properly....... 604
If the battery is discharged ..................... 606
If your vehicle overheats ....................... 610
If the vehicle becomes stuck .............................. 613
If your vehicle has to be stopped in an
emergency ..................... 615

562
5-1. Essential information
Emergency flashers
Use the emergency flashers if the vehicle malfunctions or is
involved in an accident.
Vehicles without a Display Audio system or navigation system
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.
Vehicles with a Display Audio system Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.
Vehicles with a navigation system Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.

5
When trouble arises
563
5-1. Essential information
NOTICE
■
To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
engine is not running.

564
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing from the fr ont, the vehicle's rear wheels and
axles must be in good condition. (P. 568)
If they are damaged, use a towing dolly or flat bed truck.

5
When trouble arises
565
5-1. Essential information
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system:
Turn the engine switch to “ACC” (engine off) or “ON” (engine run-
ning) position.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY (engine
off) or IGNITION ON (engine running) mode.
STEP1
STEP2
STEP3

566 5-1. Essential information
Installing a towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2

5
When trouble arises
567
5-1. Essential information
Tighten down the towing eyelet
securely using a wheel nut
wrench.STEP3
■
Location of the emer gency towing eyelet
P. 586
CAUTION
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

568 5-1. Essential information
Towing with a sling-type truck
Towing with a wheel lift-type truckFrom front (2WD models) Release the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.