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FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while
you are traveling or living in the Middle
East, contact the nearest authorized
dealer. If the authorized dealer cannot
help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of
Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North
America and then relocate to any of
the above locations, register your
vehicle identification number (VIN)
and new address with Ford Motor
Company Export Operations & Global
Growth Initiatives by emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer.
In the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations
Manager. If you require additional
assistance or clarification, please
contact the respective Customer
Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this
portfolio, contact Helm, Incorporated
at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog,
call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m.
EST
Helm, Incorporated can also be
reached by their website:
www.helminc.com
(Items in this catalog may be
purchased by credit card, check or
money order.)
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Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be
obtained from your authorized dealer
or by contacting Helm, Incorporated
using the contact information listed
previously in this section.
REPORTING SAFETY
DEFECTS (U.S. ONLY) If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Ford Motor Company.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY
DEFECTS (CANADA ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Transport
Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/roadsafety/menu.htm
Website
1–800–333–0510
Phone
264
MKZ (CC9) Customer AssistanceE142557
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CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one
that has the specified amperage
rating. Using a fuse with a higher
amperage rating can cause severe
wire damage and could start a fire. If electrical components in the vehicle
are not working, a fuse may have
blown. Blown fuses are identified by
a broken wire within the fuse. Check
the appropriate fuses before replacing
any electrical components.
Standard Fuse Amperage Rating and Color Color
J-type fuses
M-type fuses
Dual micro
fuses
Micro fuses
Fuse rating
-
-
Tan
Tan
5A
-
-
Brown
Brown
7.5A
-
-
Red
Red
10A
-
Grey
Blue
Blue
15A
Blue
Light Blue
-
Yellow
20A
White
White
-
White
25A
Pink
Pink
-
Green
30A
Green
Green
-
-
40A
Red
-
-
-
50A
Yellow
-
-
-
60A
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FUSE SPECIFICATION
CHART
Power Distribution Box
WARNINGS
Always disconnect the battery
before servicing high-current
fuses. To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling
fluid reservoirs. The power distribution box is in the
engine compartment. It has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
If you disconnect and reconnect the
battery, you will need to reset some
features. See Changing the 12V
Battery (page 287). The high-current fuses are coded as
follows:
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Protected components
Fuse amp rating
Fuse or relay
number
Not used (spare)
25A 3
1
Not used
-
2
Autowipers
15A 1
3
Blower motor relay
-
4
Power point 3 - Back of console
20A 3
5
Not used
-
6
Powertrain control module - vehicle
power 1
20A
1
7
Powertrain control module - vehicle
power 2
20A
1
8
Powertrain control module relay
-
9
Power point 1 - driver front
20A 3
10
Powertrain control module - vehicle
power 4
15A
2
11
Powertrain control module - vehicle
power 3
15A
2
12
Not used (spare)
10A 2
13
Not used (spare)
10A 2
14
Run/start relay
-
15
Power point 2 - console
20A 3
16
Not used
-
17
Powertrain and hybrid powertrain
control module - keep alive power
10A
1
18
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Protected components
Fuse amp rating
Fuse or relay
number
Run/start electronic power assist
steering
10A
1
19
Run/start lighting
10A 1
20
Run/start hybrid powertrain control
module
15A
1
21
Not used
-
22
Run/start: Blind spot information
system, Rear view camera, Adaptive
cruise control, Heads-up display,
Shifter
15A
1
23
Not used
-
24
Run/start anti-lock brake system
10A 2
25
Run/start powertrain control module
10A 2
26
Not used
-
27
Not used
-
28
Hybrid content vehicle power 5
15A 1
29
Not used
-
30
Not used
-
31
Cooling fan relay (Hybrid)
-
32
Not used
-
33
Not used
-
34
Not used (spare)
15A 2
35
Not used (spare)
15A 2
36
Not used
-
37
Vacuum pump #1 relay
-
38
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Protected components
Fuse amp rating
Fuse or relay
number
Vacuum pump #2 relay
-
39
Fuel pump relay
-
40
Horn relay
-
41
Not used
-
42
Not used
-
43
Not used
-
44
Vacuum pump monitor
5A 1
45
Not used (spare)
10A 2
46
Brake on/off switch
10A 2
47
Horn
20A 1
48
Not used (spare)
5A 1
49
Not used
-
50
Hybrid content vehicle power 1
15A 2
51
Hybrid content vehicle power 2
15A 2
52
Power seats
10A 1
53
Hybrid content vehicle power 4
10A 2
54
Hybrid content vehicle power 3
10A 2
55
1 Micro fuse
2 Dual micro fuse
3 M-type fuse
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Power Distribution Box - Bottom There are fuses located on the bottom
of the fuse box. To access the bottom
of the fuse box, do the following:
1. Release the two latches, located
on both sides of the fuse box.
2. Raise the inboard side of the fuse box from the cradle.
3. Move the fuse box toward the center of the engine compartment.
4. Pivot the outboard side of the fuse
box to access the bottom side.
The high-current fuses are coded as
follows:
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