Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
Settings (cont’
d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
On / Off
Autolock
Locks
Vehicle (cont’ d)
On / Off
Autounlock
On / Off
Mislock
All doors / Driverdoor
Remote Unlocking
Hold Ok to Initialize
Neutral Tow
Set to XXX %
Oil Life Reset
On / Off
Power Deck Lid Settings (cont’
d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
Heater: – A/C Auto /Last Settings
Climate Control
Remote Start
Vehicle (cont’ d)
Steering Wheel: Auto/ Off
Front Defrost: Auto / Off
Rear Defrost: Auto / Off
Driver Seat: Auto / Off Passenger Seat: Auto / Off
5 / 10 / 15 minutes
Duration
On / Off
Quiet Start
Enable / Disable
System
115
MKZ (CC9) Information Displays
ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Note: Check the level before starting
the engine.
Note: Make sure that the level is
between the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the
oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth.
Replace the dipstick and remove
it again to check the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note: Do not remove the filler cap
when the engine is running. Note:
Do not add oil further than the
MAX mark. Oil levels above the MAX
mark may cause engine damage. Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2.
Add engine oil that meets the Ford
specifications. See Capacities
and Specifications (page 330).
3. Replace the filler cap. Turn it until you feel a strong resistance.
OIL CHANGE INDICATOR
RESET
To reset the oil monitoring system
after an oil change, See
General
Information (page 103).
280
MKZ (CC9) MaintenanceAB
E169062 E142732
Protecting Your Investment
Maintenance is an investment that
pays dividends in the form of
improved reliability, durability and
resale value. To maintain the proper
performance of your vehicle and its
emission control systems, make sure
you have scheduled maintenance
performed at the designated intervals.
Your vehicle is equipped with an
information display, which indicates
the proper oil change interval. This
interval may be up to one year or
10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in
the information display, it is time for
an oil change. Make sure you perform
the oil change within two weeks or
500 miles (800 kilometers) of the
ENGINE OIL CHANGE DUE
or OIL
CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil
change. See Engine Oil Check (page
280
).
If your information display resets
prematurely, becomes inoperative or
the vehicle battery becomes
discharged or disconnected, the oil
monitoring system resets to 100% oil
life. You should change your engine
oil one year or 10000 miles (16000
kilometers) from the previous oil
change. Never exceed one year or
10000 miles (16000 kilometers)
between oil change intervals. Your vehicle is very sophisticated and
built with multiple, complex,
performance systems. Every
manufacturer develops these systems
using different specifications and
performance features. That is why it
is important to rely upon your
dealership to properly diagnose and
repair your vehicle.
Ford Motor Company has
recommended maintenance intervals
for various parts and component
systems based upon engineering
testing. Ford Motor Company relies
upon this testing to determine the
most appropriate mileage for
replacement of oils and fluids to
protect your vehicle at the lowest
overall cost to you and recommends
against maintenance schedules that
deviate from the scheduled
maintenance information.
We strongly recommend the use of
only genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the
recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or
additives not approved by us as part
of your vehicle
’s normal maintenance.
Please consult your warranty
information.
445
MKZ (CC9) Scheduled Maintenance
Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
Normal Scheduled Maintenance Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or
10000 miles (16000
km). The oil monitoring
system displays a
message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread
depth.
Inspect automatic transmission fluid level. Consult
dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect engine cooling system and motor/elec-
tronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and
tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine
Oil Check (page 280).
448
MKZ (CC9) Scheduled Maintenance
MyLincoln Touch
™............................343
General Information...............................343
N
Navigation..............................................415 cityseekr....................................................... 417
Map Mode.................................................. 420
Navigation Map Updates......................423
Navigation Voice Commands.............423
Point of Interest (POI) Categories............................................... 417
Quick-touch Buttons..............................422
Setting a Destination..............................416
Setting Your Navigation Preferences............................................ 418
O
Oil Change Indicator Reset............280
Oil Check See: Engine Oil Check............................280
Opening and Closing the Hood.....................................................278
Ordering Additional Owner's Literature............................................263
Obtaining a French Owner ’s
Manual.................................................... 264
Overhead Console
..............................160
P
Parking Aid............................................199 Front Sensing System...........................200
Rear Sensing System.............................200
Parking Aids
..........................................199
Passive Anti-Theft System................72
SecuriLock®.................................................. 72
PATS See: Passive Anti-Theft System...........72
Perchlorate................................................11 Personal Safety System
™
.................41
How Does the Personal Safety System
Work?.......................................................... 41
Phone.....................................................388 Making Calls.............................................. 390
Pairing Subsequent Phones...............390
Pairing Your Phone for the First Time......................................................... 389
Phone Menu Options..............................391
Phone Settings.........................................393
Phone Voice Commands......................394
Receiving Calls.........................................390
Text Messaging.......................................... 391
Post-Crash Alert System.................257 Spinout Detection....................................257
Power Door Locks See: Locking and Unlocking...................62
Power Seats
..........................................145
Multi-Contour Front Seats With Active
Motion (If Equipped)..........................146
Power Lumbar........................................... 146
Power Steering Fluid Check...........286
Power Windows
....................................88
Accessory Delay.........................................89
Bounce-Back............................................... 88
One-Touch Down......................................88
One-Touch Up............................................ 88
Window Lock............................................... 89
R
Rear Seat Armrest
...............................152
Armrest pass-through............................152
Rear Seats..............................................149
Rear View Camera.............................206 Using the Rear View Camera
System.................................................... 206
Rear View Camera See: Rear View Camera........................206
Refueling
.................................................175
Easy Fuel ™ Capless Fuel
System...................................................... 176
467
MKZ Hybrid (CC9) Index