Security
Passive Anti-Theft System................72
Anti-Theft Alarm
...................................73
Steering Wheel
Adjusting the Steering Wheel...........75
Audio Control
.........................................76
Voice Control
...........................................77
Cruise Control
.........................................77
Information Display Control..............77
Heated Steering Wheel......................78
Wipers and Washers
Windshield Wipers
...............................79
Autowipers..............................................79
Windshield Washers
...........................80
Lighting
Lighting Control
.....................................82
Autolamps...............................................82
Instrument Lighting Dimmer............83
Headlamp Exit Delay...........................83
Daytime Running Lamps...................83
Automatic High Beam Control
........84
Direction Indicators
..............................85
Interior Lamps
........................................85
Adaptive Headlamps
..........................86
Windows and Mirrors
Power Windows
....................................88
Global Opening and Closing............89
Exterior Mirrors......................................89
Interior Mirror...........................................91
Sun Visors................................................92 Sun Shades
.............................................92
Moonroof.................................................92
Instrument Cluster
Gauges......................................................95
Warning Lamps and Indicators.......98
Audible Warnings and Indicators...........................................102
Information Displays
General Information..........................103
Information Messages
........................117
Audio System
General Information...........................134
Audio unit - Vehicles With: Premium AM/FM/CD........................................135
Media Hub
..............................................136
Climate Control
Automatic Climate Control
.............138
Hints on Controlling the Interior Climate...............................................139
Heated Windows and Mirrors
........140
Cabin Air Filter.......................................141
Remote Start
.........................................141
Seats
Sitting in the Correct Position.........143
Head Restraints...................................143
Power Seats..........................................145
Memory Function
................................147
Rear Seats
.............................................149
Heated Seats........................................150
Ventilated Seats
...................................151
2
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior
compartment cleanliness.
• It protects the climate control
components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
444).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer. REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
•
heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls.
See
Information Displays (page 103).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
141
MKZ (CC9) Climate Control
MOTORCRAFT PARTS
2.0L ATK iVCT Engine
Component
FA-1911
Air filter element 1
FL-910-S
Oil filter 2
BXT-96R-500
Battery
BXT-96R-590
SP-531
Spark plugs 3
FP-71
Cabin air filter
FS-104
Seat filter
WW-2200 (driver side)
Windshield wiper blade
WW-1900 (passenger side)
1 Failure to use the correct air filter element may result in severe engine damage.
The customer warranty may be void for any damage to the engine if the correct
air filter element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified oil
filter can result in engine damage.
3 For spark plug replacement, see your authorized dealer. Replace the spark
plugs at the appropriate intervals. See Scheduled Maintenance (page 444).
Note: Replace the spark plugs with ones that meet Ford material and design
specifications for your vehicle, such as Motorcraft or equivalent replacement
parts. The customer warranty may be void for any damage to the engine if such
spark plugs are not used.
331
MKZ (CC9) Capacities and Specifications
Other maintenance items
*
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant and motor/electronics
coolant.**
At 100000 miles
(160000 km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
Maintenance Schedule Log 449
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
Extensive idling or low-speed driving for long distances, as in heavy commercial
use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or
10000 miles (16000 km). The oil monitoring system
displays a message in the information display.
Perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
454
MKZ (CC9) Scheduled Maintenance
Exceptions
There are some exceptions to your
Normal Scheduled Maintenance:
California fuel filter replacement:
If you register your vehicle in
California, the California Air Resources
Board has determined that the failure
to perform this maintenance item
does not nullify the emission warranty
or limit recall liability before the
completion of your vehicle's useful
life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at
the specified intervals and to record
all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using
an American Petroleum Institute (API)
Certified for Gasoline Engines
(Certification mark) oil of SM or SN
quality, the normal oil change interval
is 5000 miles (8000 kilometers). If the available API SM or SN oils are
not available, then the oil change
interval is 3000 miles (4800
kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine
air filter and cabin air filter is
dependent on exposure to dusty and
dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the
engine air filter and cabin air filter.
Engine Coolant and
Motor/Electronics Coolant
Change Record
Initial change
: Six years or 100000
miles (160000 kilometers)
(whichever comes first).
After initial change
: Every three
years or 50000 miles (80000
kilometers).
457
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
Bonnet Lock
See: Opening and Closing the
Hood......................................................... 278
Booster Seats..........................................18
Types of Booster Seats.............................19
Brake Fluid Check
..............................286
Brakes.......................................................191 General Information.................................191
Breaking-In............................................247
Bulb Specification Chart
.................293
C
Cabin Air Filter.......................................141
California Proposition 65
.....................11
Capacities and Specifications...................................330
Technical Specifications.......................335
Car Wash See: Cleaning the Exterior....................294
Center Console
....................................160
Changing a Bulb.................................292 Lamp Assembly Condensation..........292
Replacing Bulbs........................................292
Changing a Fuse.................................265 Fuses............................................................ 265
Changing the 12V Battery
................287
Changing the Engine Air Filter.......290 ........................................................................\
290
Changing the Wiper Blades...........289
Checking MyKey System Status.....................................................59
Checking the Wiper Blades............289
Child Restraint and Safety Belt Maintenance
........................................39
Child Safety..............................................15
General Information...................................15
Child Safety Locks................................29 Left-Hand Side........................................... 29
Right-Hand Side........................................30
Child Seat Positioning
..........................17
Cleaning Leather Seats...................298 Cleaning Products
.............................294
Cleaning the Alloy Wheels.............299
Cleaning the Engine
..........................296
Cleaning the Exterior........................294
Cleaning Plastic Exterior Parts...........295
Exterior Chrome.......................................295
Stripes or Graphics (if
equipped).............................................. 295
Underbody................................................. 295
Cleaning the Instrument Panel and Instrument Cluster Lens
...............298
Cleaning the Interior..........................297
Cleaning the Windows and Wiper Blades
..................................................296
Clearing All MyKeys.............................58
Climate....................................................412 Climate Control Voice
Commands............................................. 414
Climate Control
...................................138
Collision, Damage or Fire Event.....................................................255
Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles
Equipped With High Voltage
Batteries.................................................. 255
Collision Warning System
...............230
PRINCIPLE OF OPERATION................230
Coolant Check See: Engine Coolant Check...................281
Crash Sensors and Airbag Indicator................................................50
Creating a MyKey
..................................58
Programming/Changing Configurable
Settings..................................................... 58
Cruise Control
.........................................77
Principle of Operation.............................210
Type 1............................................................... 77
Type 2.............................................................. 77
Cruise control See: Using Cruise Control......................210
Customer Assistance
.......................258
462
MKZ Hybrid (CC9) Index