Action
Message
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Sport Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Low Unavailable
Service Required
Displays when neutral tow is active and the ignition
needs to be turned off. See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays while attempting to exit neutral tow. The brake
pedal needs to be depressed and park button selectedto deactivate.
See Towing the Vehicle on Four
Wheels (page 245).
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brakeneeds to be released.
See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Remove
Park Brake for Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disen-
gaged
133
MKZ (CC9) Information Displays
Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior
compartment cleanliness.
• It protects the climate control
components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
444).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer. REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
•
heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls.
See
Information Displays (page 103).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
141
MKZ (CC9) Climate Control
In cold weather, the system is set to
72°F (22°C). The heated seats and
heated steering wheel are set to high
(if available, and selected to AUTO in
the information display). The rear
defroster and heated mirrors
automatically turn on.
Last Settings
You can set the climate control to
operate using the last climate control
settings through the information
display setting: Remote Start >
Climate Control > Heater
–A/C > Last
Settings. The climate control system
automatically uses the settings last
selected before turning off the vehicle.
Heated and Cooled Devices
The climate control system controls
other heated and cooled devices
inside the vehicle. These devices (if
available and selected to AUTO in the
information displays) may switch on
during remote start. Heated devices
typically switch on during cold
weather, and cooled devices during
hot weather.
142
MKZ (CC9) Climate Control
SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of
position or with the seat back
reclined too far can take weight off
the seat cushion and affect the
decision of the passenger sensing
system, resulting in serious injury or
death in the event of a crash. Always
sit upright against your seat back, with
your feet on the floor. Do not recline the seat back as
this can cause the occupant to
slide under the safety belt, resulting
in serious injury in the event of a crash. Do not place objects higher than
the seat back to reduce the risk
of serious injury in the event of a crash
or during heavy braking. When you use them properly, the seat,
head restraint, safety belt and air bags
will provide optimum protection in the
event of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the
base of your spine as far back as
possible.
• Do not recline the seat back more
than 30 degrees.
• Adjust the head restraint so that
the top of it is level with the top of
your head and as far forward as
possible. Make sure that you
remain comfortable.
• Keep sufficient distance between
yourself and the steering wheel.
We recommend a minimum of 10
inches (25 centimeters) between
your breastbone and the air bag
cover.
• Hold the steering wheel with your
arms slightly bent.
• Bend your legs slightly so that you
can press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can
maintain full control of your vehicle.
HEAD RESTRAINTS WARNINGS
Fully adjust the head restraint
before you sit in or operate your
vehicle. This will help minimize the risk
of neck injury in the event of a crash.
Do not adjust the head restraint when
your vehicle is moving.
143
MKZ (CC9) SeatsE68595
Answer
Question
Change the engine oil every 10000
miles (16000 km) under normal oper- ating conditions. See Scheduled
Maintenance (page 444).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy?
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery
last? Does it need maintenance?
There are no provisions for charging
the high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug
into an A/C outlet?
Yes. Your hybrid vehicle can be flattowed without modification. See Towing
(page 244).
Can I tow the hybrid behind my motor
home with all four wheels down?
171
MKZ (CC9) Unique Driving Characteristics
Note:
If the driver attempts to leave
the vehicle while it is in gear, the vehicle
will automatically shift into P (Park).
Seatbelt and door monitors determine
the driver's intent and makes the shift
for you. During this time a
Transmission not in Park
message
will appear in the display screen,
prompting the driver to make the shift.
To put the vehicle in gear with the door
open perform steps 1-4. See the
Automatic Return to Park
section in
this chapter for more information on
this feature.
Note: To put your vehicle in gear with
the door open, perform steps 1-4. See
the
Automatic Return to Park section
in this chapter for more information on
this feature.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning. Always come to a complete
stop before putting your vehicle into
and out of P (Park). An audible chime
will sound when P (Park) is manually
selected.
When the ignition is turned off, the
vehicle will automatically shift into
P
(Park). If the ignition is turned off
while the vehicle is moving, it will first
shift into
N (Neutral) until a slow
enough speed is reached. The vehicle
will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate
when the vehicle is in Stay in Neutral
mode or neutral tow. Your vehicle has a safety feature that
will automatically shift your vehicle
into
P (Park) when any of the
following circumstances are met:
• Turn the ignition off
• Open the driver's door with your
seat belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows
down enough to shift into P (Park)
automatically.
Note: If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work
properly if the door ajar switch is
malfunctioning. If your door ajar
indicator does not illuminate when you
open the driver ’s door or the indicator
illuminates with the driver ’s door
closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse),
the vehicle will move backward.
Always come to a complete stop
before shifting into and out of
R
(Reverse).
186
MKZ (CC9) Transmission
L (Low)
•
Provides maximum engine braking.
• The transmission may be put into
L (Low) at any vehicle speed.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until
you verify that the brake lamps
are working. When doing this procedure, you
will be taking the vehicle out of
park which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate. If the parking brake is fully
released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. See your
authorized dealer. Note:
See your authorized dealer as
soon as possible if this procedure is
used.
Note: For some markets this feature
will be disabled.
Note: This feature will only function if
your 12-volt battery has power. Use the brake-shift interlock override
procedure to put the vehicle in gear in
the event of an electrical malfunction
or if your vehicle has a dead battery.
The brake shift interlock override
button is located inside of the center
console, below media inputs. You will
need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn
the ignition off before performing
this procedure. 2. Locate the brake shifter interlock
access slot. The slot is located
below the media hub, in the front
of the center console storage bin
and it is not labeled
Note: Make sure that you correctly
identify the access hole as not to
damage the media hub.
3. Using a tool, press and hold the brake shift interlock switch. When
the instrument panel buttons
flash, the vehicle is in override
mode.
4. With the override switch still held, press the
N (Neutral button) for
towing, or the desired gear to shift
from Park.
188
MKZ (CC9) TransmissionE152215
GENERAL INFORMATION
Note:
Occasional brake noise is
normal. If a metal-to-metal,
continuous grinding or continuous
squeal sound is present, the brake
linings may be worn-out. Have the
system checked by an authorized
dealer. If the vehicle has continuous
vibration or shudder in the steering
wheel while braking, have it checked
by an authorized dealer.
Note: Brake dust may accumulate on
the wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning the Alloy Wheels (page 299). See Warning Lamps and
Indicators (page 98).
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply
steady and firm pressure to the brake
pedal to slow the vehicle and reduce
engine power. If you experience this
condition, apply the brakes and bring
your vehicle to a safe stop. Move the
transmission selector lever to position P,
switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have
your vehicle towed to the nearest
authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which
you press the brake pedal. It provides
maximum braking efficiency as long
as you press the pedal. Brake assist
can reduce stopping distances in
critical situations.
Anti-lock Brake System
This system helps you maintain
steering control during emergency
stops by keeping the brakes from
locking. This lamp momentarily
illuminates when you turn
the ignition on. If the light
does not illuminate during start up,
remains on or flashes, the anti-lock
braking system may be disabled. Have
the system checked by an authorized
dealer. If the system is disabled,
normal braking is still
effective. If the brake
warning lamp illuminates when you
release the parking brake, have your
system checked by an authorized
dealer.
191
MKZ (CC9) BrakesE144522 E144522