2013 LINCOLN MKZ HYBRID wheel

•
A connected Bluetooth-enabled
phone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery
power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of
time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a
similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your
vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
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MKZ (CC9) MyLincoln Touch
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Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury. Note:
This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service
Actions
• Items noted during vehicle
inspections by your authorized
dealer that still need servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report. To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
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MKZ (CC9) MyLincoln Touch
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Manual airflow distribution controls:Floor/Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents
and rear seat floor vents, and provides outside air to reduce window
fogging. Panel:
Distributes air through the instrument panel vents.
Panel/Floor: Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents. Floor: Distributes
air through the demister vents, floor vents and rear seat floor vents.
Defrost:
Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost
distributes outside air through the windshield defroster vents and
demister vents to reduce window fogging.
I
Driver settings:
Depending on your vehicle and option package, you
may have the following features: Touch the + and - to adjust the
temperature. Touch the heated seat icon to control the heated seat
(if equipped). Touch the cooled seat icon to control the cooled seat
(if equipped). See
Seats (page 143). Touch MyTemp to select your
previously pre-set temperature setpoint. Touch and hold MyTemp to
store a new pre-set for temperature setpoint. Touch the heated steering
wheel icon (if equipped) to warm the steering wheel.
J
Note: If your vehicle is equipped with
a wood-trimmed steering wheel, it
does not heat between the 10 o'clock
and 2 o'clock positions.
Climate Control Voice
Commands Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands: Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on" Climate control commands
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access
them, you have to say "Climate" first.
When the system is ready to listen,
you may say any of the following
commands:
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Cancel Route
Touch this button to cancel the active
route.
View/Edit Route
Access these features when a route
is active:
•
View Route
• Edit Destination/Waypoints
• Edit Turn List
• Detour
• Edit Route Preferences
• Edit Traffic Preferences
• Cancel Route.
Navteq is the digital map provider for
the navigation application. If you find
map data errors, you may report them
directly to Navteq by going to
http://mapreporter.navteq.com.
Navteq evaluates all reported map
errors and responds with the result of
their investigation by e-mail.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling
1-800-NAVMAPS (in Mexico, call
01-800-557-5539) or going to
www.navigation.com/ford. You need
to specify the make and model of your
vehicle to determine if there is an
update available. Navigation Voice Commands When in navigation mode,
press the voice button on the
steering wheel controls. After
the tone, say any of the following
commands: Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination "
"Destination " "Destination favorites""Destination home"
"Destination intersection"
"Destination nearest "
"Destination nearest POI"
"Destination play nametags" "Destination POI"
"Destination POI category"
"Destination previous destination" "Destination street address"
"Detour"1
"Navigation" 3
"Navigation voice volume decrease"
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Keep User's Guide in vehicle: When
kept in the vehicle, the User's Guide
will be a ready reference for you and
other users unfamiliar with the
Windows Automotive-based system.
Please make certain that before using
the system for the first time, all
persons have access to the User's
Guide and read its instructions and
safety information carefully.
WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or
other serious consequences. Do not
change system settings or enter data
non-verbally (using your hands) while
driving. Stop the vehicle in a safe and
legal manner before attempting these
operations. This is important since
while setting up or changing some
functions you might be required to
distract your attention away from the
road and remove your hands from the
wheel. General Operation
Voice Command Control: Functions
within the Windows
Automotive-based system may be
accomplished using only voice
commands. Using voice commands
while driving allows you to operate
the system without removing your
hands from the wheel. Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while
you are driving. Pull over in a safe and
legal manner before attempting to
access a function of the system
requiring prolonged attention. Even
occasional short scans to the screen
may be hazardous if your attention
has been diverted away from your
driving task at a critical time.
Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
Use of Speech Recognition
Functions:
Speech recognition
software is inherently a statistical
process which is subject to errors. It is
your responsibility to monitor any
speech recognition functions included
in the system and address any errors.
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and
safety information fully.
432
MKZ (CC9) Appendices

Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
Normal Scheduled Maintenance Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or
10000 miles (16000
km). The oil monitoring
system displays a
message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread
depth.
Inspect automatic transmission fluid level. Consult
dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect engine cooling system and motor/elec-
tronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and
tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine
Oil Check (page 280).
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MKZ (CC9) Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial
use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or
10000 miles (16000 km). The oil monitoring system
displays a message in the information display.
Perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
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MKZ (CC9) Scheduled Maintenance

A
A/C
See: Climate Control...............................138
About This Manual..................................7
Protecting the Environment......................7
ABS See: Brakes.................................................. 191
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes....................................................... 192
Accessories...........................................338 Exterior style.............................................. 338
Interior style............................................... 338
Lifestyle....................................................... 338
Peace of mind........................................... 338
Accessories See: Replacement Parts
Recommendation...................................12
ACC See: Using Adaptive Cruise Control.....211
Active Park Assist................................201 Automatic Steering into Parking
Space....................................................... 203
Deactivating the Park Assist Feature.................................................... 204
Troubleshooting the System..............204
Using Active Park Assist........................202
Adaptive Headlamps
..........................86
Adjusting the Headlamps................291
Horizontal Aim Adjustment.................292
Vertical Aim Adjustment.......................291
Adjusting the Steering Wheel...........75 Power Tilt and Telescope Steering
Column....................................................... 75
AFS See: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning See: Climate Control...............................138
Alarm See: Anti-Theft Alarm...............................73 Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices..........................................426
Audible Warnings and Indicators.............................................102
Headlamps On Warning Chime..........102
Key in Ignition Warning Chime .............102
Keyless Warning Alert.............................102
Parking Brake On Warning Chime....................................................... 102
Audio Control..........................................76 Seek, Next or Previous..............................76
Audio System
.......................................134
General Information................................134
Audio unit - Vehicles With: Premium AM/FM/CD..........................................135
Autolamps...............................................82
Automatic Climate Control
.............138
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission
..................185
Brake-Shift Interlock Override............188
If Your Vehicle Gets Stuck In Mud or
Snow......................................................... 189
Push Button Shift Transmission.........185
Automatic Transmission Fluid Check...................................................286
Autowipers..............................................79
Auxiliary Power Points......................158 110 Volt AC Power Point.........................158
12 Volt DC Power Point...........................158
Locations..................................................... 158
B
Blind Spot Monitor.............................225 Blind Spot Information System
(BLIS®) with Cross Traffic
Alert.......................................................... 225
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MKZ Hybrid (CC9) Index