Rear Seat Armrest...............................152
Universal Garage Door Opener
Universal Garage Door Opener......153
Auxiliary Power Points
Auxiliary Power Points......................158
Storage Compartments
Center Console....................................160
Overhead Console
..............................160
Starting and Stopping the Engine
General Information............................161
Keyless Starting
....................................161
Starting a Gasoline Engine..............162
Engine Block Heater...........................164
Unique Driving Character- istics
Hybrid Electric Vehicle......................166
Fuel and Refueling
Safety Precautions
..............................172
Fuel Quality
............................................173
Running Out of Fuel............................173
Refueling
.................................................175
Fuel Consumption
..............................178
Emission Control System.................179
High Voltage Battery
General Information...........................182 High Voltage Battery Cut-Off
Switch.................................................183
Transmission
Automatic Transmission
..................185
Hill Start Assist....................................189
Brakes
General Information............................191
Hints on Driving With Anti-Lock Brakes..................................................192
Electric Parking Brake........................192
Traction Control
Principle of Operation
.......................196
Using Traction Control......................196
Stability Control
Principle of Operation........................197
Using Stability Control......................198
Parking Aids
Parking Aid
............................................199
Active Park Assist................................201
Rear View Camera.............................206
Cruise Control
Principle of Operation.......................210
Using Cruise Control..........................210
Using Adaptive Cruise Control........211
Driving Aids
Driver Alert
.............................................219
Lane Keeping System
.......................220
Blind Spot Monitor.............................225
3
MKZ Hybrid (CC9) Table of Contents
Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
deactivate it, this system is
designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave
the system activated for yourself and
others who may use the vehicle. To
reduce the risk of injury, do not
deactivate or activate the system
while driving the vehicle. Note:
The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make
sure that:
• the parking brake is set
• the transmission selector is in
position P or N
• the ignition is off
• the driver and front passenger
safety belts are unbuckled.
1. Turn the ignition on. Do not start the vehicle. 2. Wait until the safety belt warning
light turns off (about one minute).
After Step 2, wait an additional five
seconds before proceeding with
Step 3. Once Step 3 is started, the
procedure must be completed
within 30 seconds.
3. For the seating position being disabled, buckle then unbuckle the
safety belt three times at a
moderate speed, ending in the
unbuckled state. After Step 3, the
safety belt warning light will turn
on.
4. While the safety belt warning light
is on, buckle and then unbuckle the
safety belt. After Step 4, the safety
belt warning light will flash for
confirmation.
• This will disable the feature for
that seating position if it is
currently enabled.
• This will enable the feature for that
seating position if it is currently
disabled.
CHILD RESTRAINT AND
SAFETY BELT
MAINTENANCE
Inspect the vehicle safety belts and
child safety seat systems periodically
to make sure they work properly and
are not damaged. Inspect the vehicle
and child seat safety belts to make
sure there are no nicks, tears or cuts.
Replace if necessary. All vehicle safety
belt assemblies, including retractors,
buckles, front safety belt buckle
assemblies, buckle support
39
MKZ (CC9) Safety Belts
GENERAL INFORMATION
ON RADIO FREQUENCIES
This device complies with Part 15 of
the FCC Rules and with Industry
Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) This
device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void
the user's authority to operate the
equipment. The term IC before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 feet
(10 meters). Vehicles with the remote
start feature will have a greater range.
One of the following could cause a
decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle The radio frequency used by your
remote control can also be used by
other short distance radio
transmissions, for example amateur
radios, medical equipment, wireless
headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use
your remote control. You can lock and
unlock the doors with the key.
Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any
button unintentionally.
Intelligent Access
The system uses a radio frequency
signal to communicate with your
vehicle and authorize your vehicle to
unlock when one of the following
conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage
compartment button.
• You press a button on the
transmitter.
If excessive radio frequency
interference is present in the area or
if the transmitter battery is low, you
may need to mechanically unlock your
door. You can use the mechanical key
blade in your intelligent access key to
open the driver door in this situation.
See
Remote Control (page 53).
52
MKZ (CC9) Keys and Remote Controls
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate
control can be configured to operate
when the vehicle is remote started.
See Climate Control (page 138). A
manual climate control system will
run at the setting it was set to when
you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or
provincial laws for specific
requirements regarding remote start
systems.
The remote start system will not work
if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too
low
• the service engine soon light is on.
Remote Control Feedback
An LED on the remote control
provides status feedback of remote
start or stop commands. Status
LED
Remote start orextension
successful
Solid green
Remote stopsuccessful;engine off
Solid red
Remote start orstop failed
Blinking red
Waiting for
status update
Blinking green
Remote Starting the Vehicle
Note: You must press each button
within three seconds of each other.
Your vehicle will not remote start if you
do not follow this sequence. The tag with your transmitter details
the starting procedure.
To remote start your vehicle:
1.
Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
55
MKZ (CC9) Keys and Remote ControlsE138626
SUN VISORS
Rotate the sun visor toward the side
window and extend it rearward for
extra shade.
Illuminated Vanity Mirror
Lift the cover to switch the lamp on.
SUN SHADES (IF EQUIPPED)
Note: Do not try to move the sun
shade manually.
The power rear sun shade covers the
rear window of the vehicle. The control is in the overhead console.
The sun shade has a one-touch up
and down feature. Press and release
the control to move the sun shade. To
stop motion, press the control a
second time.
The sun shade automatically retracts
when you shift the transmission into
R
(Reverse).
MOONROOF
(IF EQUIPPED) WARNINGS
Do not let children play with the
moonroof or leave them
unattended in the vehicle. They may
seriously hurt themselves. When closing the moonroof, you
should verify that it is free of
obstructions and make sure that
children and pets are not in the
proximity of the roof opening. You can open the sliding shade
manually when the moonroof is in its
closed position. Pull the shade toward
the front of the vehicle to close it.
92
MKZ (CC9) Windows and MirrorsE138666 E162197 E145986
Transmission
Action
Message
See your authorized dealer.
Transmission
Malfunction Service Now
The transmission is overheating and needs to cool.Stop in a safe place as soon as it’ s possible.
Transmission Over-
heating Stop Safely
The transmission has overheated and needs to cool.Stop in a safe place as soon as it’ s possible.
Transmission Over-
temperature Stop Safely
See your authorized dealer.
Transmission Service
Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot
Press Brake
Displays when the transmission has overheated and
has limited functionality. See Automatic Transmis-
sion (page 185).
Transmission Limited
Function See Manual
Transmission is too cold. Wait for it to warm up beforeyou drive.
Transmission
Warming Up Please Wait
Displays as a reminder to shift into park.
Transmission Not in
Park
Displays when the transmission has adjusted the shift strategy.
Transmission
Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt
Mode
Displays when the transmission shift lever is lockedand unable to select gears.
Transmission Indicate
Mode Lockup On
Displays when the transmission shift lever is unlockedand free to select gears.
Transmission Indicate
Mode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
131
MKZ (CC9) Information Displays