During certain events (such as vehicle
servicing) your low voltage 12-volt
battery may become disconnected or
disabled. Once the battery is
reconnected and after driving the
vehicle, the engine may continue to
operate for three to five seconds after
the key is turned to off. This is a
normal condition.
Braking: Your hybrid is equipped with
standard hydraulic braking and
regenerative braking. Regenerative
braking is performed by your
transmission and it captures brake
energy and stores it in your high
voltage battery.
Driving to optimize fuel economy
Note:
Having your engine running is
not always an indication of inefficiency.
In some cases, it is actually more
efficient than driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in
period. As with any vehicle, your
driving habits and accessory usage
can significantly impact your fuel
economy. For best results, keep in
mind these tips: •
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with
mild to moderate acceleration and
deceleration. Moderate braking is
particularly important since it
allows you to maximize the energy
captured by the regenerative
braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled
maintenance.
• There is no need to wait for your
engine to warm up. The vehicle is
ready to drive immediately after
starting.
EV+ Mode
Your vehicle will recognize your
frequent destinations and allow for
more EV driving as you approach
them. For example, when nearing your
home it should be easier to stay in
electric mode. The EV indicator will
display EV+ when this mode is active.
You should see this about 1/8 mile
(200 meters) from a frequent
destination. See Information
Displays (page 103).
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MKZ (CC9) Unique Driving Characteristics
Note:
Frequent destinations are
learned by your vehicle after two to
four weeks of use. You can clear these
destinations with a Driving History reset
through the Settings menu. Note:
The EV+ feature can be turned
on or off through the Driver Assist
section of the Settings menu.
Frequently asked questions Answer
Question
The high voltage battery is electricallyisolated from the rest of the vehicle
when the key is off. When you turn the key to on, high voltage contactors
inside the battery are closed to make
the electricity available to the motor/ generator and enable the vehicle to
drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the
cargo area when I first turn the key in the ignition?
The vehicle's computer will determine
if an engine start is required at key-on.Silent key start will start the engine if
it is necessary for cabin heating, wind- shield defrost, or if the outside temperature is low.
Why does the engine sometimes start
at key-on?
There are several reasons the enginestays on for an extended amount of time when you first start it. One
common reason is to ensure that the emissions components are warm
enough to minimize tailpipe emissions.
As the climate gets cooler, this engine- on time is extended.
Why does it take a long time before
the engine shuts down?
The engine is required to turn on above
this speed to protect the transmissionhardware.
Why does my engine never shut down
above 85 mph (137 km/h)?
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MKZ (CC9) Unique Driving Characteristics
Answer
Question
In order to ensure that the climate
control system can begin heating the cabin or defrosting the windshield as
soon as a driver requests it, the engine coolant temperature has to be kept
sufficiently hot. Keeping the engine on is required to maintain the correct minimum temperature.
Why does my engine stay on when it
is extremely cold outside?
Your vehicle's engine and transmissionare designed to deliver the power you need at the most efficient enginespeed. This may be higher than
expected during heavy accelerations,
and may fluctuate during steady state driving. These are characteristics ofthe Atkinson engine cycle and the
transmission technology that help
maximize your hybrid's fuel economy.
Why does my engine rev up so high
sometimes when I accelerate?
The fan noise comes from a fan
located outside the high voltage
battery. This fan turns on when the
battery requires cooling air. The fan
speed, and associated noise level, will change according to the amount of
What is the fan noise I hear from the
rear of my hybrid?
cooling required to maintain good
performance. Maintaining the battery temperature at optimal conditionsalso prolongs the useful life of the
battery and helps to achieve better fuel economy.
Running out of gas is not recom-
mended. However, you may be able to go about one mile, driving at 30 mph
(48 km/h), if the battery has a normal state of charge.
How far can I go in Electric Drive if I run
out of gas?
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MKZ (CC9) Unique Driving Characteristics
Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine
’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle. When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling
(page 175).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
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MKZ (CC9) Fuel and Refueling
Your vehicle may not pass the I/M test
if the service engine soon indicator is
on or not working properly (bulb is
burned out), or if the OBD-II system
has determined that some of the
emission control systems have not
been properly checked. In this case,
your vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission
has just been serviced, or the battery
has recently run down or been
replaced, the OBD-II system may
indicate that the vehicle is not ready
for I/M testing. To determine if the
vehicle is ready for I/M testing, turn
the ignition key to the on position for
15 seconds without cranking the
engine. If the service engine soon
indicator blinks eight times, it means
that the vehicle is not ready for I/M
testing; if the service engine soon
indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system monitors the
emission control system during
normal driving. A complete check may
take several days. If the vehicle is not
ready for I/M testing, you may need
to perform the following driving cycle
consisting of mixed city and highway
driving:
Drive on an expressway or highway
for a steady 15 minutes, followed by
20 minutes of stop-and-go driving
with at least four 30-second idle
periods. Allow the vehicle to sit for at least
eight hours without starting the
engine. Then, start the engine and
complete the above driving cycle. The
engine must warm up to its normal
operating temperature. Once started,
do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing,
you will have to repeat the above
driving cycle.
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MKZ (CC9) Fuel and Refueling
AUTOMATIC
TRANSMISSION
WARNINGS
Always set the parking brake
fully and make sure the vehicle
is in P (Park). Turn the ignition off
whenever you leave your vehicle. Do not apply the brake pedal and
accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than three
seconds will limit engine rpm, which
may result in difficulty maintaining
speed in traffic and could lead to
serious injury. Push Button Shift
Transmission
Your vehicle is equipped with an
electronic transmission. The shift
buttons are located on the instrument
panel, next to the MyLincoln Touch
™
system. The gears are selected by
pressing and releasing the
PRNDL
buttons. Every time a gear is selected, the
selected button will light up. You will
also see the gear selected appear in
the instrument cluster.
Understanding the Positions of
your Electronic Transmission
Note:
Always come to a complete stop
before putting your vehicle into and out
of
P (Park).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on the instrument panel of the gear
you want to select.
3. The gear shift button you select will illuminate and the instrument
cluster will show the selected gear.
4. Release the brake pedal and your transmission will remain in the
selected gear.
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MKZ (CC9) TransmissionP
RN
D
L
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Note:
If the driver attempts to leave
the vehicle while it is in gear, the vehicle
will automatically shift into P (Park).
Seatbelt and door monitors determine
the driver's intent and makes the shift
for you. During this time a
Transmission not in Park
message
will appear in the display screen,
prompting the driver to make the shift.
To put the vehicle in gear with the door
open perform steps 1-4. See the
Automatic Return to Park
section in
this chapter for more information on
this feature.
Note: To put your vehicle in gear with
the door open, perform steps 1-4. See
the
Automatic Return to Park section
in this chapter for more information on
this feature.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning. Always come to a complete
stop before putting your vehicle into
and out of P (Park). An audible chime
will sound when P (Park) is manually
selected.
When the ignition is turned off, the
vehicle will automatically shift into
P
(Park). If the ignition is turned off
while the vehicle is moving, it will first
shift into
N (Neutral) until a slow
enough speed is reached. The vehicle
will then shift into
P (Park)
automatically.
Automatic Return to Park
Note: This feature will not operate
when the vehicle is in Stay in Neutral
mode or neutral tow. Your vehicle has a safety feature that
will automatically shift your vehicle
into
P (Park) when any of the
following circumstances are met:
• Turn the ignition off
• Open the driver's door with your
seat belt unlatched
• Unlatching your seatbelt while the
driver's door is open
If you turn the ignition off while your
vehicle is moving, your vehicle will first
shift into N (Neutral) until it slows
down enough to shift into P (Park)
automatically.
Note: If you have waited an extended
period of time, (2-15 minutes) before
starting your vehicle, unlatching your
safety belt will cause this feature to
activate, even with the driver's door
closed.
Note: This feature may not work
properly if the door ajar switch is
malfunctioning. If your door ajar
indicator does not illuminate when you
open the driver ’s door or the indicator
illuminates with the driver ’s door
closed. See your authorized dealer.
R (Reverse)
With the transmission in
R (Reverse),
the vehicle will move backward.
Always come to a complete stop
before shifting into and out of
R
(Reverse).
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MKZ (CC9) Transmission
N (Neutral)
Press the N button to put the vehicle
in N (Neutral). In neutral, the vehicle
can be started and is free to roll. Hold
the brake pedal down while in this
position.
Stay in Neutral mode
Stay in Neutral mode allows the
vehicle to stay in
N (Neutral) when
you exit the vehicle. The vehicle must
be stationary to enter this mode.
To enter Stay in Neutral mode:
1. Press the
N (Neutral) button on
the shifter assembly.
2. The message
Select N Again to
Enter Stay in Neutral mode will
appear in the information display
screen.
3. Press the N (Neutral) button again
to enter Stay in Neutral mode.
The message
Stay in Neutral mode
engaged will appear in the
instrument cluster when the vehicle
has entered Stay in Neutral mode.
Note: During this mode the
N button
will flash continuously and the
instrument cluster will display N as the
selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put
the vehicle in another gear. See the
Putting the Vehicle in Gear section
for instructions on how to do this. Entering a Carwash
Note:
Always put the vehicle in Stay
in Neutral mode when entering an
automatic car wash. Failure to do this
could result in vehicle damage that
may not be covered by warranty.
D (Drive)
The normal driving position for the
best fuel economy.
D (Drive) with Grade Assist The grade assist button is
located on the instrument
panel next the MyLincoln
Touch ™ system. Press the grade
assist button to activate and
deactivate grade assist.
Grade assist:
• Provides additional grade braking
with a combination of engine
motoring and high-voltage battery
charging to help maintain vehicle
speed when descending a grade.
• As the vehicle determines the
amount of engine motoring and
high-voltage battery charging, you
may notice the engine speed
increasing and decreasing to help
maintain your vehicle speed when
descending a grade. The grade assist lamp will
appear in the instrument
cluster when grade assist is
turned on.
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MKZ (CC9) TransmissionE144523 E144523