to you SOFTWARE updates,
supplements, add-on
components, or Internet-based
services components of the
SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components").
If FORD MOTOR COMPANY or third
party software and services suppliers
provide or make available to you
Supplemental Components and no
other EULA terms are provided along
with the Supplemental Components,
then the terms of this EULA shall
apply.
If MS, Microsoft Corporation, their
affiliates and/or their designated
agent make available Supplemental
Components, and no other EULA
terms are provided, then the terms of
this EULA shall apply, except that the
MS, Microsoft Corporation or affiliate
entity providing the Supplemental
Component(s) shall be the licensor
of the Supplemental Component(s).
FORD MOTOR COMPANY, MS,
Microsoft Corporation, their affiliates
and/or their designated agent reserve
the right to discontinue without
liability any Internet-based services
provided to you or made available to
you through the use of the
SOFTWARE. •
Links to Third Party Sites: The
MS SOFTWARE may provide you
with the ability to link to third party
sites through the use of the
SOFTWARE. The third party sites
are not under the control of MS,
Microsoft Corporation, their
affiliates and/or their designated
agent. Neither MS nor Microsoft
Corporation nor their affiliates nor
their designated agent are
responsible for (i) the contents of
any third party sites, any links
contained in third party sites, or
any changes or updates to third
party sites, or (ii) webcasting or
any other form of transmission
received from any third party sites.
If the SOFTWARE provides links to
third party sites, those links are
provided to you only as a
convenience, and the inclusion of
any link does not imply an
endorsement of the third party site
by MS, Microsoft Corporation, their
affiliates and/or their designated
agent.
• Obligation to Drive
Responsibly:
You recognize your
obligation to drive responsibly and
keep attention on the road. You
will read and abide with the
DEVICE operating instructions
particularly as they pertain to
safety and assumes any risk
associated with the use of the
DEVICE.
429
MKZ (CC9) Appendices
Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
right, it is important to have the
systems on your vehicle checked
regularly. This can help identify
potential issues and prevent major
problems. We recommend having the
following multi-point inspection
performed at every scheduled
maintenance interval to help make
sure your vehicle keeps running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure **
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant
expiration Use By date on the canister. Replace as needed.
447
MKZ (CC9) Scheduled Maintenance
Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
Normal Scheduled Maintenance Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or
10000 miles (16000
km). The oil monitoring
system displays a
message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread
depth.
Inspect automatic transmission fluid level. Consult
dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect engine cooling system and motor/elec-
tronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and
tie-rod ends.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine
Oil Check (page 280).
448
MKZ (CC9) Scheduled Maintenance
Other maintenance items
*
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant and motor/electronics
coolant.**
At 100000 miles
(160000 km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
Maintenance Schedule Log 449
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
A
A/C
See: Climate Control...............................138
About This Manual..................................7
Protecting the Environment......................7
ABS See: Brakes.................................................. 191
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes....................................................... 192
Accessories...........................................338 Exterior style.............................................. 338
Interior style............................................... 338
Lifestyle....................................................... 338
Peace of mind........................................... 338
Accessories See: Replacement Parts
Recommendation...................................12
ACC See: Using Adaptive Cruise Control.....211
Active Park Assist................................201 Automatic Steering into Parking
Space....................................................... 203
Deactivating the Park Assist Feature.................................................... 204
Troubleshooting the System..............204
Using Active Park Assist........................202
Adaptive Headlamps
..........................86
Adjusting the Headlamps................291
Horizontal Aim Adjustment.................292
Vertical Aim Adjustment.......................291
Adjusting the Steering Wheel...........75 Power Tilt and Telescope Steering
Column....................................................... 75
AFS See: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning See: Climate Control...............................138
Alarm See: Anti-Theft Alarm...............................73 Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices..........................................426
Audible Warnings and Indicators.............................................102
Headlamps On Warning Chime..........102
Key in Ignition Warning Chime .............102
Keyless Warning Alert.............................102
Parking Brake On Warning Chime....................................................... 102
Audio Control..........................................76 Seek, Next or Previous..............................76
Audio System
.......................................134
General Information................................134
Audio unit - Vehicles With: Premium AM/FM/CD..........................................135
Autolamps...............................................82
Automatic Climate Control
.............138
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission
..................185
Brake-Shift Interlock Override............188
If Your Vehicle Gets Stuck In Mud or
Snow......................................................... 189
Push Button Shift Transmission.........185
Automatic Transmission Fluid Check...................................................286
Autowipers..............................................79
Auxiliary Power Points......................158 110 Volt AC Power Point.........................158
12 Volt DC Power Point...........................158
Locations..................................................... 158
B
Blind Spot Monitor.............................225 Blind Spot Information System
(BLIS®) with Cross Traffic
Alert.......................................................... 225
461
MKZ Hybrid (CC9) Index
Hill Start Assist....................................189
Using Hill Start Assist.............................189
Hints on Controlling the Interior Climate.................................................139
Cooling the Interior Quickly..................140
General Hints............................................. 139
Heating the Interior Quickly..................140
Recommended Settings for Cooling .................................................................... 140
Recommended Settings for Heating.................................................... 140
Side Window Defogging in Cold Weather................................................... 140
Hints on Driving With Anti-Lock Brakes...................................................192
Hood Lock See: Opening and Closing the
Hood......................................................... 278
Hybrid Electric Vehicle......................166 ........................................................................\
. 166
I
In California (U.S. Only)...................259
Information Display Control..............77 Cluster Display Control Features..........77
Information Displays..........................103
General Information................................103
Information..........................................400 911 Assist.................................................... 408
Alerts........................................................... 408
Calendar..................................................... 408
Sirius Travel Link......................................404
SYNC Services (If Equipped, United States Only)........................................... 401
Vehicle Health Report..............................411 Information Messages
........................117
Active Park................................................... 118
Adaptive Cruise Control..........................118
AdvanceTrac ™........................................... 119
Airbag............................................................. 119
Alarm.............................................................. 119
Automatic Engine Shutdown................119
Battery and Charging System (12 volt)........................................................... 120
Battery and Charging System (High Voltage)................................................... 120
Blind Spot Information and Cross Traffic Alert System..............................121
Collision Warning System.......................121
Doors and Locks........................................122
Driver Alert................................................... 122
Fuel................................................................. 122
Hill Start Assist.......................................... 123
Keys and Intelligent Access..................123
Lane Keeping System.............................124
Maintenance............................................... 125
MyKey............................................................ 126
Park Aid......................................................... 127
Park Brake................................................... 128
Power Steering.......................................... 129
Remote Start.............................................. 129
Starting System .......................................129
Tire Pressure Monitoring System.......130
Traction Control........................................130
Transmission............................................... 131
Installing Child Seats
............................21
Child Seats..................................................... 21
Using Lap and Shoulder Belts................21
Using Lower Anchors and Tethers for CHildren (LATCH)..................................26
Using Tether Straps...................................28
Instrument Cluster...............................95
Instrument Lighting Dimmer............83
Interior Lamps
........................................85
Front Interior Lamp...................................86
Rear Interior Lamp.....................................86
465
MKZ Hybrid (CC9) Index
Traction Control..................................196
Principle of Operation............................196
Transmission Code Designation........................................333
Transmission........................................185
Transmission See: Transmission....................................185
Transporting the Vehicle.................244
U
Under Hood Overview - 2.0L Hybrid...................................................278
Unique Driving Characteristics......166
Universal Garage Door Opener..................................................153
HomeLink Wireless Control System...................................................... 153
Using Adaptive Cruise Control........211 Blocked Sensor.......................................... 216
Changing the Set Speed........................215
Detection Issues........................................215
Disengaging the System........................214
ECO Cruise Control..................................218
Following a Vehicle..................................212
Hilly Condition Usage..............................215
Low Speed Automatic Cancellation........................................... 215
Overriding the System............................214
Resuming the Set Speed.......................215
Setting a Speed......................................... 212
Setting the Gap Distance.......................213
Switching the System Off.....................215
Switching the System On......................212
Switching to Normal Cruise Control...................................................... 217
System Not Available.............................216
Using Cruise Control..........................210 ECO Cruise Control....................................211
Switching Cruise Control Off.................211
Switching Cruise Control On................210 Using MyKey With Remote Start
Systems.................................................59
Using Snow Chains............................328
Using Stability Control......................198 AdvanceTrac® .......................................... 198
Using Traction Control......................196 System Indicator Lights and
Messages................................................ 196
Utilizing the Mediation/Arbitration Program (Canada Only)................261
V
Vehicle Care.........................................294
General Information...............................294
Vehicle Certification Label
..............333
Vehicle Identification Number.......332
Vehicle Storage..................................300
Battery.......................................................... 301
Body............................................................. 300
Brakes........................................................... 301
Cooling system.......................................... 301
Engine.......................................................... 300
Fuel system............................................... 300
General....................................................... 300
Miscellaneous............................................ 301
Removing Vehicle From Storage........301
Tires............................................................... 301
Ventilated Seats
...................................151
Heated and ventilated seat air filter
replacement (if equipped)...............152
Ventilation See: Climate Control...............................138
VIN See: Vehicle Identification Number...332
Voice Control
...........................................77
470
MKZ Hybrid (CC9) Index