
Cleaning 318
Waxing.............................................319
Repairing minor paint damage............................319
Cleaning the windows and wiper blades.....................320
Maintenance and Specifications 324
Battery ............................................328
High-voltagebattery...................................330
Charging the high-voltage battery.........................331
Motor/Electronics Coolant...............................337
Part numbers........................................342
Maintenance product specifications and capacities.............343
Vehicle identification number............................344
Accessories 346
Accessories.........................................346
Ford Extended Service Plan 348
Scheduled Maintenance 351
Normal scheduled maintenance and log.....................356
Appendices 361
Index 380
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle such as airbag modules, safety
belt pretensioners, and remote control batteries may contain perchlorate
material. Special handling may apply for service or vehicle end of life
disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more
information.
Breaking-in your vehicle
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
ELECTRIC VEHICLE OPERATION
This electric vehicle operates entirely from electricity stored in the
on-board high voltage battery pack. There is no internal combustion
engine as in a typical vehicle or hybrid electric vehicle, which leads to
unique operating characteristics. Familiarizing yourself with these unique
characteristics will help ensure optimal performance from your new
vehicle.
Normal vehicle operation
Starting:The vehicle is equipped with a Passive Entry, Passive Start
(PEPS) system. The key fob must be inside the vehicle in order to start
the vehicle. Press the start button while your vehicle is in P (Park) with
your foot on the brake pedal. The startup sequence will display on the
cluster and 8 inch center stack screen and the green ready to drive
indicator light will appear in the instrument cluster, letting you know
that the vehicle is ready for driving.
Driving:The electric vehicle driver controls operate the same as a
traditional automobile and the vehicle is designed to be driven in the full
range of traffic and weather conditions. You will likely notice the lack of
sound when driving the electric vehicle which is due to the lack of an
internal combustion engine.
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Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision but, accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development we validate these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, refer to the
terms and conditions of the Ford Warranty.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNCVehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNCchapter for more information.
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following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCchapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the warranty
information that is provided to you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
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Symbol Description Symbol Description Symbol Description
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
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WARNING LAMPS AND INDICATORS
These indicators can alert you to a vehicle condition that may become
serious enough to cause expensive repairs. Many lights will illuminate
when you start your vehicle to make sure they work. If any light remains
on after starting the vehicle, refer to the respective system warning light
for additional information.
Note:Some warning indicators are reconfigurable telltales (RTT). These
indicators appear in the information display and function the same as a
warning light, but do not display on startup.
Cluster shown in standard measure – metric clusters similar.
Stability Control System
Displays when the AdvanceTrac/Traction control is active. If
the light remains on, have the system serviced immediately.
Stability Control System Off
Illuminates when AdvanceTrac/Traction control has been
disabled by the driver.
OFF
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Display
Language Select the desired language
Units Distance
Select the desired units of
measure
Temperature
Brake Coach On / Off
Regen Display On / Off
Liftetime
SummaryEnergy use, Regen Miles, Brake Score, Hold OK to
Reset
INFORMATION MESSAGES
Note:Depending on the vehicle options equipped with your vehicle, not
all of the messages will display or be available. Certain messages may be
abbreviated or shortened depending upon which cluster type you have.
Press the OK button to
acknowledge and remove some
messages from the information
display. Other messages will be
removed automatically after a short
time. Certain messages need to be
confirmed before you can access
the menus.
Some messages will be supplemented by a system specific symbol with a
message indicator.
AdvanceTrac Message Action / Description
Service AdvanceTrac Displayed when the system has
detected a condition that requires
service. Contact your authorized
dealer as soon as possible.
Alarm Message Action / Description
To Stop Alarm, Start Vehicle Displayed when unauthorized
entry into the vehicle has
occurred. Turn the ignition on to
stop the alarm.
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Keyless Vehicle / Immobilizer
MessageAction / Description
Starting System Fault This message is displayed when
there is a problem with your
vehicle’s starting system. See your
authorized dealer for service.
Steering malfunction Service now Contact your authorized dealer.
Steering malfunction Stop safely Stop the vehicle in a safe place.
Contact your authorized dealer.
Key Inside Vehicle Displays to remind you that the
key is in the luggage compartment.
Refer toPush button start system
in theDrivingchapter for more
information.
Key Not Inside Car Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
No Key Detected Displays if the key is not detected
by the system. Refer toPush
button start systemin the
Drivingchapter for more
information.
Accessory Power Active Displayed when the vehicle is in
the accessory ignition state.
Press Brake to Start Displayed as a reminder to apply
the brake as needed when starting.
Place Key in Backup Slot Displayed as needed by the system
for proper function.
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