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Introduction 5
Instrument Cluster 16
Warning lamps and indicators.............................16
Gauges.............................................20
Message center.......................................22
Information messages...................................29
Entertainment Systems 39
AM/FMstereowithsingleCD .............................39
Satellite radio information................................42
MyFord Touch46
Infotainment display....................................52
Voice recognition......................................54
Listening to music.....................................59
Phone features........................................80
Information Menu......................................87
Settings.............................................98
Climatefeatures......................................109
Navigation system.....................................112
Climate Control 123
Dual automatic temperature control........................123
Rear window defroster.................................127
Lighting 129
Headlamps..........................................129
Autolamps..........................................129
Daytime running lamps.................................130
Panel dimmer control..................................131
Turn signal control....................................133
Interior lamps........................................133
Bulb replacement.....................................134
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Driver Controls 139
Windshield wiper/washer control..........................139
Steering wheel adjustment..............................141
Sunvisors ..........................................141
Power windows......................................142
Interiormirrors ......................................145
Mirrors.............................................145
Speed control........................................146
Trunk release........................................151
Locks and Security 153
Settings, MyKey......................................154
Creating............................................154
Clearing............................................155
System status........................................155
Remote start, MyKey..................................156
Troubleshooting, MyKey................................157
Anti-theft system.....................................168
Seating and Safety Restraints 171
Seating ............................................171
Manual seats........................................173
Power seats.........................................175
Rear seats..........................................179
Personal Safety System™...............................181
Safety belt system....................................185
Airbags............................................194
Knee airbag.........................................203
Childrestraints.......................................209
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Tires, Wheels and Loading 228
Tire information......................................228
Tire Pressure Monitoring System (TPMS)...................244
Vehicle loading.......................................248
Trailertowing........................................254
Recreational towing...................................254
Driving 255
Starting............................................255
Brakes.............................................258
AdvanceTrac.......................................261
Automatic transmission.................................267
Hill start assist.......................................268
Reverse sensing system.................................269
Rear-view camera system...............................271
Roadside Emergencies 278
Getting roadside assistance..............................278
Hazard warning flashers................................279
High-voltageshut-off...................................280
Fuses and relays......................................280
Changing tires.......................................291
Temporary mobility kit.................................293
Wheel lug nut torque..................................302
Jump starting........................................303
Wrecker towing......................................306
Guidance for electric and hybrid-electric vehicles..............307
Customer Assistance 310
Reporting safety defects (U.S. only).......................317
Reporting safety defects (Canada only).....................317
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Cleaning 318
Waxing.............................................319
Repairing minor paint damage............................319
Cleaning the windows and wiper blades.....................320
Maintenance and Specifications 324
Battery ............................................328
High-voltagebattery...................................330
Charging the high-voltage battery.........................331
Motor/Electronics Coolant...............................337
Part numbers........................................342
Maintenance product specifications and capacities.............343
Vehicle identification number............................344
Accessories 346
Accessories.........................................346
Ford Extended Service Plan 348
Scheduled Maintenance 351
Normal scheduled maintenance and log.....................356
Appendices 361
Index 380
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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CONGRATULATIONS
Congratulations on acquiring your new Ford Motor Company product.
Please take the time to get well acquainted with your vehicle by reading
this handbook. The more you know and understand about your vehicle,
the greater the safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This vehicle’s Owner’s Manual describes every option and model variant
available and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this vehicle’s Owner’s Manual when reselling the
vehicle. It is an integral part of the vehicle.
SAFETY AND ENVIRONMENT PROTECTION
Symbols in this manual
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
Symbols on your vehicle
When you see these symbols, read and follow the relevant
instructions in this manual before touching or attempting
adjustment of any kind.
Protecting the Environment
You must play your part in protecting the environment. Correct
vehicle usage and the authorized disposal of waste, cleaning
and lubrication materials are significant steps toward this aim.
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CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle such as airbag modules, safety
belt pretensioners, and remote control batteries may contain perchlorate
material. Special handling may apply for service or vehicle end of life
disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more
information.
Breaking-in your vehicle
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
ELECTRIC VEHICLE OPERATION
This electric vehicle operates entirely from electricity stored in the
on-board high voltage battery pack. There is no internal combustion
engine as in a typical vehicle or hybrid electric vehicle, which leads to
unique operating characteristics. Familiarizing yourself with these unique
characteristics will help ensure optimal performance from your new
vehicle.
Normal vehicle operation
Starting:The vehicle is equipped with a Passive Entry, Passive Start
(PEPS) system. The key fob must be inside the vehicle in order to start
the vehicle. Press the start button while your vehicle is in P (Park) with
your foot on the brake pedal. The startup sequence will display on the
cluster and 8 inch center stack screen and the green ready to drive
indicator light will appear in the instrument cluster, letting you know
that the vehicle is ready for driving.
Driving:The electric vehicle driver controls operate the same as a
traditional automobile and the vehicle is designed to be driven in the full
range of traffic and weather conditions. You will likely notice the lack of
sound when driving the electric vehicle which is due to the lack of an
internal combustion engine.
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Stopping:The vehicle is equipped with a regenerative braking system.
Slowing the vehicle adds charge to the high voltage battery which
improves vehicle range.
Transmission Operation:This electric vehicle is equipped with a single
speed transmission. Torque is delivered to the wheels seamlessly without
shifting associated with a normal automatic transmission.
Neutral:N (Neutral gear)
Low:L (Low gear) is designed to mimic the enhanced engine braking
available in conventional vehicles. L (Low gear) will produce a higher
level of regenerative braking when your foot is off the accelerator pedal.
This is normal and will not damage your vehicle.
Reverse:R (Reverse gear)
Unique electric operating characteristics
Your electric vehicle, with its new technology, behaves differently
compared to a conventional vehicle or hybrid. Here is a description of
the major differences:
Battery:The best battery performance and life comes when the high
voltage battery is at a moderate temperature. The high voltage battery is
heated and cooled by a liquid cooling loop. The high voltage battery
consists of two packs one located under the rear seat and the second
located behind the rear seat in the trunk of the vehicle.
Plugging In:The electric vehicle must be plugged in to recharge the
high voltage battery. The vehicle is equipped with a high voltage charge
port on the front left hand fender for charging. The vehicle comes
standard with a 120V convenience cord set which is located in the trunk.
This can be plugged into any standard electric outlet and will fully
charge the high voltage battery in about 18-20 hours. Ford has partnered
with Best Buy to offer a 240V Leviton charger that is capable of fully
charging the battery in 3 to 4 hours. The charge port door is designed
for convenient “push-push” opening and closing. Press on the door in the
location of the indentation to open the door. To close the door, press in
the same location until the door has rotated back into position and
clicked into place. To charge the vehicle, open the charge port door and
plug the charging coupler into the charge port receptacle. You will know
the connection has been made when the charge port light ring
illuminates the quadrants individually. The light ring will then display
battery state of charge in 25% increments.
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Braking:Your electric vehicle is equipped with standard hydraulic
braking and regenerative braking. Regenerative braking is performed by
your transmission and it captures brake energy and stores it in your high
voltage battery. This system greatly improves driving range especially in
stop and go city traffic.
Driving to optimize range between charges
Your range should improve throughout your electric vehicle’s break-in
period. Range, like fuel economy in a standard vehicle, can be
significantly impacted by your driving habits and accessory usage. For
best results, keep in mind these tips:
Tire Inflation:Keep tires properly inflated and only use recommended
size.
Drive Habits:Aggressive driving increases the amount of energy
required to move your vehicle. In general, better range is achieved with
mild to moderate acceleration and deceleration. Also, this vehicle has the
longest range when driving at slower speeds. When practical, driving on
surface streets instead of high speed highways will increase range. Mild
to moderate braking is particularly important since it allows you to
maximize the energy captured by the regenerative braking system.
Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•Pre-conditioning the vehicle cabin while it is on plug will reduce the
energy expenditure on climate control and improve range. Refer to
High voltage batteryin theMaintenance and Specifications
chapter.
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