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If you don’t enter a charge point, you will see:
Budget: is set to the Range Estimate at the point of departure. This
will count down with the odometer.
Status: is your performance against your Budget (current Range
Estimate shown on Battery Gauge minus Budget distance). A positive
Status indicates you are using less energy than typical and have
extended your Range Estimate by the distance shown.
•Budget view: helps you manage your energy use.
Your current Energy Use is the white line that moves up and down in
the Budget Gauge. A higher line means you are using more energy
(lower is better). Your energy use includes input from the accelerator
pedal as well as the accessories, such as Climate Control.
The Budget is shown by the blue cup shape around the Budget Gauge.
As long as your current Energy Use is within the cup, you are staying
within your budget. Your Budget represents the maximum energy
usage you can maintain in order to achieve your vehicle range
estimate, or reach your intended charge point. Driving for extended
periods outside of the Budget Cup reduces your budget and could put
you at risk of not reaching your intended charge point.
•Range view: shows your range relative to your charge point as well as
performance to your budget.
A blue charge point icon means you have a Surplus. If an E appears to
the left of an amber charge point icon, then you are projected to run
out of charge prior to reaching your charge point.
Current performance to your budget is represented by the glow of the
car icon: more Blue = better performance to budget, more Amber =
worse.
The optional Surplus Graphic displays available range beyond your
charge point.
If you didn’t enter your charge point through the Navigation system,
your budget will be set to the range estimate at the start of your trip.
The gauge will show your estimated distance to E (empty) along with
your current performance to budget. The optional Surplus Graphic is
not available in this case.
•MyView: You can choose what to display in this view. Selecting Change
MyView in the options menu allows you to scroll through two columns
of content choices. The content you select is saved to the current
driver’s key as MyView.
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Note:Trip data cannot be reset in MyView. See Trip1&2information
below.
Trip1&2
Use the arrow buttons to choose between the following.
Trip1&2 Standard Enhanced Budget text
Trip distance x x x
Elapsed trip time x x x
XXX Wh/mi (km)
– Energy used
per unit of
distancex
XX.X kWh
–Energy usedx
Budget Text x
Total Odometer. x x x
Press and hold OK to reset the currently displayed trip information.
•Trip distance — shows the accumulated trip distance.
•Elapsed trip time — timer stops when the vehicle is turned off and
restarts when the vehicle is restarted.
•XXX Wh/mi (km) — shows the average Energy (watt-hours) used per
unit of distance for a given trip
•XX.X kWh — shows the total Energy (kilowatt-hours) used for a given
trip.
•Budget Text — Shows the distance to your next charge point and the
surplus distance available, or your budget and status if you didn’t
identify a charge point through the navigation system.
•Total Odometer — Displays the total distance the vehicle has traveled.
This value can not be reset.
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Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
Making a Report
To run a report by touchscreen, touch the information button >
Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
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These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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