
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The Vehicle Health Report contains valuable
information, such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
Making a Report
To run a report by touchscreen, touch the information button >
Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle health
report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle
Health Report Terms and Conditions, and Privacy Statement - for more
information.
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3. Access the main menu on the information display controls and select
Settings, then MyKey by pressing OK or the > button.
4. Press OK to select Create.
5. When prompted, hold the OK button until you see a message
informing you to label this key as a MyKey. The key will be restricted
at the next start.
The key is successfully programmed. Make sure you label it so you can
distinguish it from the admin keys.
To program optional settings for the key(s), refer to
Programming/changing optional settings.If your vehicle is equipped
with remote start, refer toUsing MyKey with remote start systems.
Programming/Changing Optional Settings
Note:All programmed keys can be cleared within the same key cycle in
which a key was programmed, otherwise an admin key is required to
clear the keys. To clear all keys, refer toClear all MyKeys.
You can access the optional settings through the information display
control.
1. Turn the ignition on using an admin key.
2. Access the main menu and select Settings, then MyKey.
3. Use the arrow buttons to get to an optional feature.
4. Press OK or > to scroll through settings.
5. Press OK or > to make a selection.
Clearing All MyKeys
Note:All programmed MyKeys can be cleared within the same key cycle
in which a MyKey was created, otherwise an admin key is required to
clear the keys.
To clear all MyKeys (which removes all restrictions and returns them to
admin key status), use the information display control to do the
following:
1. Access the main menu and select Settings, then MyKey.
2. Scroll to Clear All and press the OK button.
3. Hold the OK button until ALL MYKEYS CLEARED is displayed.
Checking MyKey System Status
The information display control displays information about keys
programmed to the vehicle:
•MYKEY MILES:Tracks mileage when a restricted key is used. If
mileage does not accumulate as expected, then the key is not being
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used by the intended user. The only way to reset this to zero is by
resetting the keys. If the mileage is lower than the last time you
checked, then the key system has been recently reset.
•# MYKEY(S):Indicates how many restricted keys are programmed
to the vehicle. Can also be used to detect deletion of a restricted key.
•# ADMIN KEY(S):Indicates how many admin keys are programmed
to the vehicle. Can also be used to detect if an additional key has
been programmed to the vehicle.
Using MyKey with Remote Start Systems
MyKey is NOT compatible with non-Ford-approved aftermarket remote
start systems. If you choose to install a remote start system please see
your Ford authorized dealer for a Ford-approved remote start system.
The following information MAY help customers who choose to use a
non-Ford-approved remote start system. The actions provided below do
NOT make MyKey compatible with non-Ford-approved remote start
system, but it MAY help you to retain some MyKey functions.
Vehicles Equipped with Traditional Keys
When using a non-Ford-approved remote start system, the default
settings may recognize the remote start system as an additional admin
key with its associated privileges. This makes it NOT compatible with
MyKey. Restart the vehicle when you insert a key into the ignition
cylinder it may help you to retain some MyKey functions.
In addition to the key that has been programmed as a MyKey, owners of
vehicles equipped with traditional keys have the option to program the
non-Ford-approved remote start system as a MyKey if the remote start
fob is used by the MyKey driver.
To program a non-Ford-approved remote start system as a MyKey, do the
following:
1. Enter the vehicle and close all doors.
2. Remote start the vehicle using a non-Ford approved remote start fob.
3. Follow Steps 1-5 in theCreating a MyKeysection.
Vehicles Equipped with Intelligent Access Key (Push Button Start)
Note:It is not possible to program the remote start system as a MyKey
on vehicles equipped with intelligent access key (push button start).
Therefore, you should treat the remote start fob as you would any other
admin key. When the vehicle is started using remote start, the system
will stall the vehicle when you either enter the vehicle or shift the
vehicle into gear. Prior to the stall, the vehicle will have administrative
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Safety Practices
WARNING:If your vehicle is stuck in snow, mud, sand, etc., do
not rapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits
•Avoid fast starts, stops and turns
•Avoid potholes and objects on the road
•Do not run over curbs or hit the tire against a curb when parking
Highway Hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraftor
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
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