2013 FORD FOCUS ELECTRIC maintenance schedule

These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended lubricants, fluids and service parts conforming to
specifications. Motorcraftparts are designed and built to provide the
best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
•Make sure that loose clothing, jewelry or long hair does not get caught
in moving parts.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all related parts.
HIGH VOLTAGE INFORMATION
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the High Voltage system off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler.
2. While holding the button, remove
the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFordMobile
The setting up of the charging convenience features is primarily done
with the MyFord Mobile smart phone application. Visit myfordmobile.com
for more complete information and to set up your MyFord Mobile
account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate. The
vehicle starts charging immediately after you connect the charging
coupler into the vehicle.
•My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin
preconditioning settings so your vehicle is ready to drive when you
are. By setting a My GO time the vehicles charge can be completed
before your next set drive time. A calendar view allows you to
program two My GO Times per day for each of the seven days of the
week. Remember, your vehicle must be plugged in for My GO time to
work.
•Cabin Preconditioning:Get the most miles out of every charge by
preconditioning your vehicle while it’s still plugged in and charging.
Use your smart phone to set the cabin temperature and departure
time before you leave so you use energy from your home wall outlet
instead of your battery to heat or cool your vehicle.
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COOLANT
Checking the coolant
When the Electric Powertrain Assembly (EPA) is cold, check the level of
the coolant in the reservoir at the intervals listed in thescheduled
maintenance information.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
Note:If the coolant has not been checked at the recommended interval,
the coolant reservoir may become low or empty. If the level is at the MIN
mark, below the MIN mark, or empty, add prediluted coolant to the
reservoir. Refer toAdding coolantin this chapter.
Note:For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300-ROB75240E available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:It is very important to use prediluted coolant meeting the Ford
specification in order to avoid plugging the small coolant passageways.
Use of concentrated coolant and water may cause coolant passageway
plugging and void the warranty. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:Automotive fluids are not interchangeable; do not use
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding coolant
WARNING:Do not add coolant when the Electric Powertrain
Assembly (EPA) is hot. Steam and scalding liquids released from
a hot cooling system can burn you badly. Also, you can be burned if
you spill coolant on hot motor parts.
WARNING:Do not put coolant in the windshield washer fluid
container. If sprayed on the windshield, coolant could make it
difficult to see through the windshield.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraftor
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
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Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford Parts and Service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford and Motorcraftbranded remanufactured
replacement parts. These parts meet or exceed Ford Motor Company’s
specifications, and we stand behind them. Parts installed at your
dealership carry a nationwide, 12 month/12,000 mile (20,000 km) parts
and labor limited warranty. Your dealer can give you details.
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Value Shopping for Your Vehicle’s Maintenance Needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Coolant change intervals
Initial change10 years or 150,000 miles (240,000 km)
(whichever comes first)
After initial changeEvery 5 years or 50,000 miles (80,000 km)
Check every month
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
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Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Battery performance Radiator, cooler, heater and A/C hoses
Exterior lamps and hazard
warning system operationSuspension component for leaks or
damage
Fluid levels*; fill if necessary Tires for wear and proper pressure,
including spare
For oil and fluid leaks Steering and linkage
Half-shaft dust boots (if
equipped)Windshield for cracks, chips or pits
Horn operation Washer spray and wiper operation
*Brake, coolant recovery reservoir and window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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