
Tires, Wheels and Loading 228
Tire information......................................228
Tire Pressure Monitoring System (TPMS)...................244
Vehicle loading.......................................248
Trailertowing........................................254
Recreational towing...................................254
Driving 255
Starting............................................255
Brakes.............................................258
AdvanceTrac.......................................261
Automatic transmission.................................267
Hill start assist.......................................268
Reverse sensing system.................................269
Rear-view camera system...............................271
Roadside Emergencies 278
Getting roadside assistance..............................278
Hazard warning flashers................................279
High-voltageshut-off...................................280
Fuses and relays......................................280
Changing tires.......................................291
Temporary mobility kit.................................293
Wheel lug nut torque..................................302
Jump starting........................................303
Wrecker towing......................................306
Guidance for electric and hybrid-electric vehicles..............307
Customer Assistance 310
Reporting safety defects (U.S. only).......................317
Reporting safety defects (Canada only).....................317
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Stopping:The vehicle is equipped with a regenerative braking system.
Slowing the vehicle adds charge to the high voltage battery which
improves vehicle range.
Transmission Operation:This electric vehicle is equipped with a single
speed transmission. Torque is delivered to the wheels seamlessly without
shifting associated with a normal automatic transmission.
Neutral:N (Neutral gear)
Low:L (Low gear) is designed to mimic the enhanced engine braking
available in conventional vehicles. L (Low gear) will produce a higher
level of regenerative braking when your foot is off the accelerator pedal.
This is normal and will not damage your vehicle.
Reverse:R (Reverse gear)
Unique electric operating characteristics
Your electric vehicle, with its new technology, behaves differently
compared to a conventional vehicle or hybrid. Here is a description of
the major differences:
Battery:The best battery performance and life comes when the high
voltage battery is at a moderate temperature. The high voltage battery is
heated and cooled by a liquid cooling loop. The high voltage battery
consists of two packs one located under the rear seat and the second
located behind the rear seat in the trunk of the vehicle.
Plugging In:The electric vehicle must be plugged in to recharge the
high voltage battery. The vehicle is equipped with a high voltage charge
port on the front left hand fender for charging. The vehicle comes
standard with a 120V convenience cord set which is located in the trunk.
This can be plugged into any standard electric outlet and will fully
charge the high voltage battery in about 18-20 hours. Ford has partnered
with Best Buy to offer a 240V Leviton charger that is capable of fully
charging the battery in 3 to 4 hours. The charge port door is designed
for convenient “push-push” opening and closing. Press on the door in the
location of the indentation to open the door. To close the door, press in
the same location until the door has rotated back into position and
clicked into place. To charge the vehicle, open the charge port door and
plug the charging coupler into the charge port receptacle. You will know
the connection has been made when the charge port light ring
illuminates the quadrants individually. The light ring will then display
battery state of charge in 25% increments.
Introduction7
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Braking:Your electric vehicle is equipped with standard hydraulic
braking and regenerative braking. Regenerative braking is performed by
your transmission and it captures brake energy and stores it in your high
voltage battery. This system greatly improves driving range especially in
stop and go city traffic.
Driving to optimize range between charges
Your range should improve throughout your electric vehicle’s break-in
period. Range, like fuel economy in a standard vehicle, can be
significantly impacted by your driving habits and accessory usage. For
best results, keep in mind these tips:
Tire Inflation:Keep tires properly inflated and only use recommended
size.
Drive Habits:Aggressive driving increases the amount of energy
required to move your vehicle. In general, better range is achieved with
mild to moderate acceleration and deceleration. Also, this vehicle has the
longest range when driving at slower speeds. When practical, driving on
surface streets instead of high speed highways will increase range. Mild
to moderate braking is particularly important since it allows you to
maximize the energy captured by the regenerative braking system.
Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•Pre-conditioning the vehicle cabin while it is on plug will reduce the
energy expenditure on climate control and improve range. Refer to
High voltage batteryin theMaintenance and Specifications
chapter.
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Motor coolant overheat warning (RTT)
Illuminates when the motor cooling system is overheating. Stop
the vehicle in a safe place and contact your authorized dealer.
Overdrive cancel and grade assist (if equipped)
Illuminates when the overdrive function of the transmission has
been turned off and the grade assist function has been turned
on.
Park lamps
Illuminates when the park lamps are on.
Powertrain malfunction/reduced power (RTT)
Illuminates when a powertrain or high-voltage charge system
fault has been detected. If the indicator stays on or continues
to come on, contact your authorized dealer as soon as possible.
Ready to drive
Illuminates once the vehicle has been switched on and is ready
to drive. A corresponding message may display stating ready to
drive or a message regarding budget if a charge point has not
been entered.
Safety belt
Reminds you to fasten your safety belt. A Belt-Minderchime
will also sound to remind you to fasten your safety belt.
Speed control (if equipped) (RTT)
Illuminates when the speed control is activated. Turns off when
the speed control system is deactivated.
Stop safely (RTT)
Indicates electrical component fault/failure that will cause the
vehicle to shutdown or enter into a limited operating mode. A
message may also display.
Turn signal
Illuminates when the left or right turn signal or the hazard
warning flasher is turned on. If the indicators stay on or flash
faster, check for a burned out bulb.
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Park Aid Message Action / Description
Check Park Aid Displayed when the transmission is
in R (Reverse) and the park aid is
disabled.
Rear Park Aid On Off Displays the park aid status.
Power Steering Message Action / Description
Service Power Steering The power steering system has
detected a condition that requires
service. See your authorized
dealer.
Service Power Steering Now The power steering system has
detected a condition within the
power steering system that
requires service immediately. See
your authorized dealer.
Power Steering Assist Fault The power steering system has
disabled power steering assist due
to a system error. See your
authorized dealer.
Remote Start Message Action / Description
Remote Start Active Displayed when the remote start
system is active.
Transmission Message Action / Description
Transmission not in Park Select P Displays as a reminder to shift into
park.
Press brake pedal Displays to request the operator to
apply the brake as needed by the
transmission.
To start press brake Displays when starting the vehicle
as a reminder to apply the brake.
Shift to Park Displayed as a reminder to shift to
park.
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The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, see
your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in positionP.
1. Press the phone corner of the touchscreen > Settings > Phone > BT
Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. See your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, see
your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information
appears in the display if it’s available.
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•Example only:
WARNING:Exceeding the Safety Compliance Certification Label
vehicle weight rating limits could result in substandard vehicle
handling or performance, engine, transmission and/or structural
damage, serious damage to the vehicle, loss of control and personal
injury.
WARNING:Do not exceed the GVWR or the GAWR specified on
the Safety Compliance Certification Label.
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you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label. The label shall be affixed to either the door hinge
pillar, door-latch post, or the door edge that meets the door-latch post,
next to the driver’s seating position.
TOWING A TRAILER
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motor home.
In case of a roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground such as when using a car-hauling
trailer. Otherwise, no recreational towing is permitted.
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