2013 FORD FIESTA Owners Manual

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians, have received. Your vehicle is very sophisticated and
built with multiple complex performance systems. Every manufacturer
develops these systems using different specifications and performance
features. That’s why it’s important to rely upon your dealership to
properly diagnose and repair your vehicle.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraftand Ford-authorized branded
remanufactured replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12000 mile (20000 kilometer) parts and labor
limited warranty. If you do not use Ford authorized parts, they may not
meet Ford specifications and, depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
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They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is equipped with a message center which displays a message
at the proper oil change service interval; the interval is one year or
10000 miles (16000 kilometers) under normal driving conditions. When
ENGINE OIL CHANGE DUE NEXT SERVICE or OIL CHANGE REQUIRED
appears in the message center display, it’s time for an oil change; the oil
change must be done within two weeks or 500 miles (800 kilometers) of
the ENGINE OIL CHANGE DUE NEXT SERVICE or OIL CHANGE
REQUIRED message appearing. The oil minder system must be reset after
each oil change; refer to theInstrument Clusterchapter.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the using only genuine Ford, Motorcraftor
Ford-authorized remanufactured replacement for parts because they are
engineered for your vehicle.
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Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the Owner Manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford and are not recommended
as part of normal maintenance. Please consult yourWarranty Manual
for complete warranty information.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six months intervals.
Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
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Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
and window washer.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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NORMAL SCHEDULED MAINTENANCE AND LOG
Your vehicle is equipped with a oil minder system that indicates when
the engine oil should be changed under normal operating conditions.
This means you won’t have to remember to change the oil on a
mileage-based schedule; the vehicle lets you know when an oil change is
due by displaying ENGINE OIL CHANGE DUE NEXT SERVICE or OIL
CHANGE REQUIRED in the message center.
Normal Scheduled Maintenance*
Every 10000 miles
(16000 km) or
12 monthsChange engine oil and filter.**
Rotate tires, inspect tire wear and measure tread
depth.
Perform multi-point inspection (recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake.
Inspect cabin air filter.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension
and tie-rod ends. Lubricate if equipped with
grease fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your oil minder system after each engine oil and filter change;
refer to theInstrument Clusterchapter.
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Additional Maintenance Items1
Every 20000 miles
(32000 km)Replace cabin air filter.
Every 30000 miles
(48000 km)Replace engine air filter.
Every 97500 miles
(156000 km)Replace spark plugs.
At 100000 miles
(160000 km)Change engine coolant.
2
Every 100000 miles
(160000 km)Replace spark plugs.
Inspect accessory drive belt(s).3
At 150000 miles
(240000 km)Replace timing belt if not replaced within the
last 150000 miles (240000 km).4
Every 150000 miles
(240000 km)Change automatic transmission fluid and filter.
Change manual transmission fluid.
Replace accessory drive belt(s) if not replaced
within the last 100000 miles (160000 km).
1Additional maintenance items can be performed within 3000 miles
(4800 kilometers) of the last oil change. Do not exceed the designated
distance for the interval.
2Initial replacement at six years or 100000 miles (180000 kilometers),
then every three years or 50000 miles (80000 kilometers).
3Perform a follow-up inspection at 120000 miles (192000 kilometers).
4Failure to replace belt can cause internal engine damage.
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