2013 FORD EXPLORER Owners Manual

MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a key•The key in the ignition does not have admin
privileges.
•The key in the ignition is the only admin key
(there always has to be at least one admin
key).
•The intelligent access key is not in the
backup slot (vehicles with push button start).
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I cannot program the
optional settings•The key in the ignition does not have admin
privileges.
•No keys are programmed to the vehicle.
Refer toCreating a MyKey.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I cannot clear the
restricted keys•Key in the ignition does not have admin
privileges.
•No restricted keys are programmed to the
vehicle. Refer toCreating a MyKey.
•The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer toUsing MyKey with
remote start systems.
I lost the only admin
key•Purchase a new key from your authorized
dealer.
I lost a key•Program spare keys as outlined under
SecuriLockin theSecuritychapter.
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Condition Potential Causes
I accidentally
programmed all keys
as restricted keys•The vehicle has a remote start system that is
recognized as an admin key. Refer to the
Using MyKey with remote start systems
section to reset all restricted keys using
remote start.
No restricted key
functions with
intelligent access key
(push button start)•An admin key is present at engine start-up.
•No restricted keys are programmed to the
vehicle. Refer toCreating a MyKey
Restricted key
programmed total
includes one additional
key•An unknown key has been programmed to
the vehicle as a restricted key.
•The vehicle is equipped with a remote start
system. Refer toUsing MyKey with remote
start systems.
Admin keys
programmed total
includes one additional
key•An unknown key has been programmed to
the vehicle as an admin key.
•Vehicle is equipped with a remote start
system. Refer toUsing MyKey with remote
start systems.
MyKey miles do not
accumulate•The restricted key is not being used by the
intended user.
•The key system has been reset.
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LOCKING AND UNLOCKING
You can use the power door lock control or the remote control to lock
and unlock the vehicle.
Power Door Locks
A. Unlock
B. Lock
Remote Control
The remote control can be used any time the vehicle is not running.
Unlocking the Doors (Two-Stage Unlock)
Press the button to unlock the driver’s door.
Press the button again within three seconds to unlock all doors.
The turn signals will flash.
Press and hold both the lock and unlock buttons on the remote control
for four seconds to disable or enable two-stage unlocking. Disabling
two-stage unlocking allows all vehicle doors to unlock with one press of
the button. The turn signals will flash twice to indicate the unlocking
mode was changed. The unlocking mode will be applied to the remote
control, keyless entry keypad and intelligent access (if equipped).
Intelligent access at the driver’s door will unlock all doors when
two-stage unlocking is disabled.
Locking the Doors
Press the button to lock all the doors. The turn signals will
illuminate.
Press the button again within three seconds to confirm that all the doors
are closed. The doors will lock again, the horn will chirp and the turn
signals will illuminate if all the doors and the luggage compartment are
closed.
Note:If any door or the luggage compartment is not closed, or if the
hood is not closed on vehicles equipped with an anti-theft alarm or
remote start, the horn will chirp twice and the lamps will not flash.
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Power Liftgate (If Equipped)
WARNING:Make sure all persons are clear of the liftgate area
before using power liftgate control.
WARNING:Make sure the liftgate is closed to prevent exhaust
fumes from being drawn into the vehicle. This will also prevent
passengers and cargo from falling out. If you must drive with the
liftgate open, keep the vents open so outside air comes into the vehicle.
Note:Be careful when opening or closing the liftgate in a garage or
other enclosed area to avoid damaging the liftgate.
Press twice within three seconds to open or close the liftgate,
or to reverse the movement.
Activating Intelligent Access (If Equipped)
The intelligent access key must be within 3 feet (1 meter) of the vehicle.
At the Front Doors
Pull a front exterior door handle. The door will unlock and can be
opened.
Press and hold the door handle lock
sensor to lock the vehicle. To avoid
unlocking the door inadvertently, be
sure to only touch the lock sensor
and not other areas of the door
handle.
At the Liftgate
Press the exterior liftgate release button on the top of the liftgate
pull-cup handle.
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Smart Unlocks for Integrated Keyhead Transmitter
This feature helps to prevent you from locking yourself out of the vehicle
if your key is still in the ignition.
When you open one of the front doors and lock the vehicle with the
power door lock control, all the doors will lock then unlock if your key is
still in the ignition.
The vehicle can still be locked with the key in the ignition by using the
keyless entry keypad with the driver door closed, or by pressing the lock
button on the transmitter even if the doors are not closed.
If both front doors are closed, the vehicle can be locked by any method,
regardless of whether the key is in the ignition or not.
Smart Unlocks for Intelligent Access Keys (If Equipped)
This feature helps to prevent you from unintentionally locking your
intelligent access key inside your vehicle’s passenger compartment or
rear cargo area.
When you lock your vehicle using the driver or passenger power door
lock control (with the door open, vehicle in park and ignition off), after
you close the door the vehicle will search for an intelligent access key in
the passenger compartment. If an intelligent access key is found inside
the vehicle, all of the doors will immediately unlock and the horn will
chirp, indicating that the intelligent access key is inside.
In order to override the smart unlock feature and intentionally lock the
intelligent access key inside the vehicle, you can lock your vehicle after
all doors are closed by using the keyless entry keypad, pressing the lock
button on another intelligent access key or touching the locking area on
the handle with another intelligent access key in your hand. Refer to
SecuriCode™ keyless entry keypadin this chapter for more information
on keyless entry keypad operation.
When you open one of the front doors and lock the vehicle using the
power door lock control, all doors will lock then unlock if:
•the ignition is on, or
•the ignition is off and the vehicle is not in P (Park).
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Autolock Feature (If Enabled)
The autolock feature will lock all the doors when:
•all the doors are closed,
•the ignition is on,
•you shift into any gear putting the vehicle in motion, and
•the vehicle attains a speed greater than 12 mph (20 km/h).
The autolock feature repeats when:
•any door is opened then closed while the ignition is on and the vehicle
speed is 9 mph (15 km/h) or lower, and
•the vehicle then attains a speed greater than 12 mph (20 km/h).
Autounlock Feature (If Enabled)
The autounlock feature will unlock all the doors when:
•the ignition is on, all the doors are closed, and the vehicle has been in
motion at a speed greater than 12 mph (20 km/h);
•the vehicle has then come to a stop and the ignition is turned off or to
accessory; and
•the driver door is opened within 10 minutes of the ignition being
turned off or to accessory.
Note:The doors will not autounlock if the vehicle has been electronically
locked after the ignition is turned off and before the driver door is
opened.
Deactivating or Activating
Note:The autolock and autounlock features can be activated or
deactivated independently of each other.
These features can be activated or deactivated:
•through your authorized dealer
•by using the information display.
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Illuminated Entry
The interior lamps, parking lamps and puddle lamps (if equipped)
illuminate when the integrated keyhead transmitter, intelligent access key
or the keyless entry keypad is used to unlock the vehicle.
The system will turn off the lights if:
•the ignition is turned on
•the lock button on the remote control is pressed
•the vehicle is locked using the keyless entry keypad
•after 25 seconds of illumination.
The lights will not turn off if:
•they have been turned on with the dimmer control
•any door is open.
Illuminated Exit
The interior lamps and select exterior lamps will illuminate when all
doors are closed, the ignition is turned off and the key is removed from
the ignition (integrated keyhead transmitter only).
The lamps will turn off if all the doors remain closed and:
•25 seconds elapse
•the key is inserted in the ignition (integrated keyhead transmitter
only)
•the START/STOP button is pressed (intelligent access key only).
Battery Saver
If the courtesy lamps, dome lamps or headlamps are left on, the battery
saver will shut them off 10 minutes after the ignition has been turned off.
Accessory Mode Battery Saver for Intelligent Access Keys
(If Equipped)
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
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LIFTGATE
WARNING:It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people riding in these
areas are more likely to be seriously injured or killed. Do not allow
people to ride in any area of your vehicle that is not equipped with
seats and safety belts. Be sure everyone in your vehicle is in a seat and
using a safety belt properly.
Manual Liftgate
WARNING:Make sure that the liftgate is closed to prevent
exhaust fumes from being drawn into the vehicle. This will also
prevent passengers and cargo from falling out. If you must drive with
the liftgate door open, keep the vehicle well ventilated so outside air
comes into the vehicle.
Note:Be careful when opening or closing the liftgate in a garage or
other enclosed area to avoid damaging the liftgate.
Note:Do not hang anything (bike rack, etc.) from the spoiler, glass or
liftgate. This could damage the liftgate and its components.
Note:Do not leave the liftgate open while driving. This could damage
the liftgate and its components.
The liftgate area is only intended for cargo, not passengers.
To open the liftgate:Press the
button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, then pull on the outside
handle.
In the event of a power failure, the latch can be accessed and released
from the inside using the access panel on the liftgate trim.
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