Page 385 of 526

Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature. Your phone must support
downloading text messages using Bluetooth to receive incoming text
messages.
Note:Forwarding a text message is a speed-dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
When a new message arrives, an audible tone sounds and the display
indicates you have a new message. You have these options:
1. Press the voice button, wait for the prompt and say “Read Message”
to have SYNC read the message to you.
2. Press OK to receive and open the text message or do nothing and the
message goes into your text message inbox. Press OK again and
SYNC reads your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
3. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll through the
list of pre-defined messages to send.
•Forward Text Message: Press OK to forward the message to anyone in
your Phonebook or Call History. You can also choose Enter Number.
Sending, Downloading and Deleting Your Text Messages
Text messaging is a phone-dependent feature. If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
1. Press the phone button.
2. Scroll until Text Message appears and press OK.
3. Scroll to select from the following options:
Send Text Message?enables you to send a new text message based on
a pre-defined set of 15 messages.
1. Press OK to select. If the system detects your phone does not
support this feature, “Unsupported” appears in the display and SYNC
returns to the main menu.
SYNC385
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 386 of 526

2. Scroll to cycle through the following options:
Pre-defined text message options
Be there in 10 minutes
Be there in 20 minutes
Call me
Call you later
Can’t talk right now
Can’t wait to see you
I love you
I need more directions
I’m stuck in traffic
No
Thanks
Too funny
Where R you?
Why?
Ye s
9. Press OK when the desired selection is in the display. The system now
needs to know who to send the message to.
10. Scroll to cycle through Phonebook or Call History entries. You can
also select Enter Number to audibly enter a desired number.
11. Press OK to enter the desired menu and scroll to select the specific
contact.
12. Press OK when the contact appears and press OK again to confirm
when the system asks if you would like to send the message. Each text
message is sent with the following signature: “This message was sent
from my ”.
Download Unread Msgsallows you to download your unread messages
(only) to SYNC. To download the messages, press OK to select. The
display indicates your messages are being downloaded. When complete,
SYNC takes you to your inbox.
Delete All Messages?allows you to delete current text messages from
SYNC (not your phone). To delete the messages, press OK to select. The
display indicates when all your text messages have been deleted and
SYNC returns you to the text message menu.
386SYNC
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 387 of 526

Note:SYNC does not automatically download all of your unread text
messages at every ignition cycle (as it does with call history and
phonebook if automatic download is set to on).
Returnexits the current menu when you press OK.
Accessing Your Phone Settings
These are phone-dependent features. Your phone settings allow you to
access and adjust features such as your ring tone, text message
notification, modify your phone book and also set up automatic download.
1. Press the phone button.
2. Scroll until Phone Settings appears, then press OK.
3. Scroll to select from the following options:
When you select: You can:
Phone StatusSee the provider, name, signal power, battery
power and roaming status of your connected
phone.
Press OK to select and scroll to view the
information. When done, press OK again to
return to the phone status menu.
Set RingerSelect which ring tone sounds during an incoming
call (one of the system’s or your phone’s).
1. Press OK to select and scroll to hear Ringer 1,
Ringer 2, Ringer 3 and Phone Ringer.
2. Press OK to select.
Note:If your phone supports in-band ringing,
your phone’s ringer sounds when Phone Ringer is
chosen.
Message NotificationHave the option of hearing an audible tone to
notify you when a text message arrives.
1. Press OK to select and scroll between Message
Notification On or Message Notification Off.
2. Press OK to select.
SYNC387
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 388 of 526

When you select: You can:
Modify PhonebookModify the contents of your phone book (i.e. add,
delete, download). Press OK to select and scroll
between:
Add Contacts: Press OK to add more contacts
from your phone book. “Push” the desired
contact(s) on your phone. Refer to your phone’s
user guide on how to ’push’ contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When Delete
Phonebook appears, press OK to confirm. SYNC
takes you back to the Phone Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book each
time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your phonebook
automatically downloaded each time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC. Your
phonebook, call history and text messages can
only be accessed when your specific phone is
connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any changes,
additions or deletions saved since your last
download are deleted.
ReturnExit the current menu.
388SYNC
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 389 of 526

System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as “primary” as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
1Pair additional phones to the system.
1. Press OK to select, then again when Find
SYNC appears in the display.
2. Follow the directions in your phone’s user
guide to put your phone into discovery mode. A
six-digit PIN appears in the display.
3. When prompted on your phone’s display, enter
the six-digit PIN provided by SYNC.
4. When Set As Primary Phone? appears, press
OK. Scroll to toggle between Yes and No, then
press OK.
5. Depending on the functionality of your phone,
you may be asked additional questions (i.e. if you
would like to download your phonebook). Scroll
and use OK to select your responses.
SYNC389
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 390 of 526

If you select: You can:
Connect Bluetooth
DeviceConnect a previously paired Bluetooth-enabled
phone.
1. Press OK to select and view a list of previously
paired phones.
2. Scroll until the desired device is chosen, then
press OK to connect the phone.
Note:Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set As Primary
Phone?Set a previously paired phone as your primary
phone.
Press OK to select and scroll to select the desired
phone. Press OK to confirm
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first in
the list and is marked with an *.
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen, press
OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all Bluetooth
features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device. Press
OK to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those phones).
Press OK to select.
ReturnExit the current menu.
1This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
390SYNC
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 391 of 526

3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions, helpful
hints or asking you for a specific action. To turn
these prompts on or off:
1. Press OK to select and scroll to select between
on or off.
2. Press OK when the desired selection appears
in the display. SYNC takes you back to the
Advanced menu.
LanguagesChoose between English, Francais and Espanol.
Once selected, all of SYNC’s radio displays and
prompts are in the selected language.
1. Press OK to select and then scroll through the
languages.
2. Press OK when the desired selection appears
in the display. If you change the language setting,
the display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed information
(phonebook, call history, text messages and
paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on SYNC
(phonebook, call history, text messages and
paired devices) and return to the factory default
settings.
Press OK to select. The display indicates when
complete and SYNC takes you back to the
Advanced menu.
Install Application?Install applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
SYNC391
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)
Page 392 of 526

If you select: You can:
System InfoAccess the Auto Version number as well as the
FDN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can further
help your phone with the exchange of text
messages.
ReturnExit the current menu.
SYNC APPS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com or www.syncmaroute.ca.
•SYNC Services (if equipped, U.S. only): Provides access to traffic,
directions and information such as travel, horoscopes, stock prices and
more.
•911 Assist™: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, U.S. only): Provides a diagnostic
and maintenance report card of your vehicle.
911 Assist™
WARNING:Unless the 911 Assist™ setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist™ to make an emergency call
if you can do it yourself. Dial emergency services immediately to
avoid delayed response time which could increase the risk of serious injury
or death after a crash. If you do not hear 911 Assist™ within five seconds
of the crash, the system or phone may be damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist™ from working properly.
Note:SYNC911 Assist™ feature must be set on prior to the incident.
392SYNC
2013 Edge(edg)
Owners Guide gf, 1st Printing
USA(fus)