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Accessories 347
Accessories..........................................347
Ford Extended Service Plan 350
Scheduled Maintenance 354
Normal scheduled maintenance and log.....................359
SYNC373
Pairing your phone for the first time.......................378
911 Assist™.........................................392
Vehicle Health Report..................................395
MyFord Touch™ (If Equipped) 420
Privacy Information....................................425
Infotainment display...................................426
Voice recognition.....................................427
Listening to music.....................................434
Phone features.......................................459
Information Menu.....................................466
Menu features........................................477
Settings............................................479
Climate features......................................486
Navigation system.....................................489
Appendices 501
Index 519
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
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When you select: You can:
Phonebook1,2Allows you to access your downloaded
phonebook.
1. Press OK to confirm and enter. If your
phonebook has fewer than 255 listings, they
appear alphabetically in flat file mode. If there
are more, they are organized into alphabetical
categories.
2. Scroll until the desired contact appears, then
press OK.
3. Press OK or the phone button.
Text Message
1Enables you to send, download and delete text
messages.
Phone Settings
1Allows you to view your phone’s status, set ring
tones, select your message notification, change
phone book entries and automatically download
your cellular phone among other features.
SYNC Services
3Access the SYNC services portal where you can
request various types of information, traffic
reports and directions.
911 Assist
4Place an emergency call to a 911 operator for you
after an accident (if the feature is used properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile applications
on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well as
Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature2This is a speed-dependent and phone-dependent feature3If equipped, U.S. only4If equipped, U.S. and Canada only
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3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions, helpful
hints or asking you for a specific action. To turn
these prompts on or off:
1. Press OK to select and scroll to select between
on or off.
2. Press OK when the desired selection appears
in the display. SYNC takes you back to the
Advanced menu.
LanguagesChoose between English, Francais and Espanol.
Once selected, all of SYNC’s radio displays and
prompts are in the selected language.
1. Press OK to select and then scroll through the
languages.
2. Press OK when the desired selection appears
in the display. If you change the language setting,
the display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed information
(phonebook, call history, text messages and
paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on SYNC
(phonebook, call history, text messages and
paired devices) and return to the factory default
settings.
Press OK to select. The display indicates when
complete and SYNC takes you back to the
Advanced menu.
Install Application?Install applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
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Advanced Menu Options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
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Valet Mode
Note:If you are locked out and need to reset the PIN, you can enter
3681 and the system unlocks.
Valet mode allows you to lock the system so that none of your
information on the system can be accessed until it is unlocked with the
correct PIN.
1. Press Menu > Vehicle > Valet Mode.
2. Select Enable Valet Mode.
3. When prompted, enter a four-digit PIN.
After you press Continue the system is locked until the correct PIN is
entered again.
Changing Your Door Keypad Code (If Equipped)
To change the keypad code for your keyless entry keypad system:
1. Press Menu > Vehicle > Edit Door Keypad Code.
2. Enter your current factory code, then, when prompted, enter your
new code.
Active Park Assist (If Equipped)
When activated, your system will display directions for you regarding the
active park assist process.
For complete information on this system, please refer toActive Park
Assistin theDrivingchapter of your Owner’s Guide.
Settings
Access and adjust system settings, voice features, as well as phone,
navigation and wireless settings. Some of these settings can also be
accessed with regard to their specific modes (i.e., phone and media).
System Settings
Press Menu > Settings > System, then select from the following:
System settings
Language Distance Units
Temperature Units System Prompt Volume
Touchscreen Beeps Keyboard Layout
Install Applications Master Reset
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