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Bluetooth Audio Voice Commands
If you are listening to a Bluetooth Audio device, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth Audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male 1/8 in.
(3.5 mm) connectors at one end and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two
left A/V input jacks (white or red) inside the center console.
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3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system.) Adjust the volume to a comfortable listening
level.
4. Turn the portable music player on and adjust the volume to 1/2 the
volume.
5. Press the lower left corner on the touchscreen. Select the A/V in tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
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PHONE FEATURES
Hands-free calling is one of the main features of SYNC. Once your phone is
paired, you can access many options using the touchscreen or voice
commands. While the system supports a variety of features, many are
dependent on your cellular phone’s functionality. At a minimum, most cellular
phones with Bluetooth wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNCis to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to
use your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
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5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by
pressing and holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNClogs it as a missed call.
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Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to
mute the call, put it on hold, activate privacy
(returns the call to your cellular phone), join
two calls or end the call.
Quick DialSelect and call contacts stored in your
phonebook contacts and call history folder.
Phone BookAccess and call any contacts in your
previously downloaded phone book. The
system will place the entries in alphabetical
categories summarized at the top of the
screen.
To turn on contact picture settings (if your
device supports this feature), press Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
Certain smart phonesmaysupport
transferring street addresses when listed with
phone book contact information. If this
feature is supported, you can select and use
these addresses as destinations and also save
them as favorites.
Call HistoryAccess any previously dialed, received or
missed calls while your Bluetooth-enabled
phone was connected to SYNC. You can also
choose to save these to your Favorites or
Quick Dial.
This is a phone-dependent feature. If your
phone does not support downloading call
history using Bluetooth, SYNCkeeps track of
calls made with the SYNCsystem.
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When you select: You can:
Messagingsend text messages using your touchscreen.
Refer toText messaginglater in this section.
SettingsAccess various phone settings such as
Bluetooth on or off, Manage your Phone Book
and more. Refer toPhone settingslater in
this section.
Text Messaging
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
Note:Certain features in text messaging are speed-dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
Note:SYNCdoes not download read text messages from your phone.
You can send and receive text messages using Bluetooth, read them
aloud and translate text messaging acronyms such as LOL.
1. Touch the top left corner of the display to access the phone menu.
2. Select Messaging.
3. Choose from the following:
•Listen
•Dial
•Send Text
•View
•Delete
•Delete all
•Download new
Composing a Text Message
Note:This is a speed-dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
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3. You can select Edit Text and use the system keyboard to create a
text message or select from the following options:
Pre-defined text message options
I’ll call you back in a few minutes
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late
I’m ahead of schedule, so I’ll be there early
I’m outside
I’ll call you when I get there
Ok
Ye s
No
Thanks
Stuck in traffic
Call me later
LOL
Receiving a Text Message
Note:If you select View and your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
•View to view the text message.
•Listen for SYNCto read the message to you.
•Reply to send a reply text message.
•Dial to call the contact.
•Ignore to exit the screen.
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Phone Settings
Press Phone > Settings, or Menu > Settings > Phone, then select from
the following settings:
If you select: You can:
Bluetooth DevicesConnect, disconnect, add or delete a device, as
well as save it as a favorite.
Bluetooth on/offTurn Bluetooth on or off.
Do not disturbHave all calls go directly to your voice mail and
not ring in the vehicle cabin. With this feature
turned on, text message notifications are also
suppressed and do not ring inside the cabin.
911 AssistTurn 911 Assist™ on or off. Refer to911
Assist™in theSYNCServices and Apps
section.
Phone ringerSelect what ring tone you would like to hear
when you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech or if
you would like the notification to be silent.
Text message
notificationSelect how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system alert
tones, text-to-speech or silent.
Internet Data
Connection*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal area
network) or to turn off your connection. You
can also choose to make adjustments to your
settings or have the system always connect,
never connect when roaming or query on
connect. Press ? for additional information.
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call historyDisplay call history.
*If compatible
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