2012 TOYOTA HIGHLANDER HYBRID Owners Manual

TABLE OF CONTENTS
1
1Before driving
Information on the hybrid system and adjusting and op-
erating features such as door locks, mirrors, and steer-
ing column.
2When drivingDriving, stopping and safe-driving information.
3Interior
featuresAir conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specificationsDetailed vehicle information.
7For ownersReporting safety defects for U.S. owners, and seat belt
and SRS airbag instructions for Canadian owners
IndexAlphabetical listing of information contained in this
manual.

TABLE OF CONTENTSIndex
2
1-1. Hybrid systemHybrid system ...................... 32
1-2. Key information Keys ..................................... 44
1-3. Opening, closing and locking the doors
Smart key system................. 46
Wireless remote control ....... 59
Side doors ............................ 65
Back door ............................. 70
Glass hatch .......................... 79
1-4. Adjustable components (seats, mirrors,
steering wheel)
Front seats ........................... 83
Rear seats ............................ 86
Head restraints ..................... 94
Seat belts ............................. 97
Steering wheel ................... 104
Anti-glare inside rear view mirror ................................ 105
Outside rear view mirrors .............................. 108
1-5. Opening and closing the windows and moon roof
Power windows .................. 110
Moon roof ........................... 113 1-6. Refueling
Opening the fuel tank cap .................................... 118
1-7. Theft deterrent system Immobilizer system ............. 123
Alarm .................................. 126
Theft prevention labels (U.S.A.)............................. 130
1-8. Safety information Correct driving posture ....... 131
SRS airbags ....................... 133
Front passenger occupant classification system ......... 145
Child restraint systems ....... 151
Installing child restraints ..... 155
2-1. Driving procedures Driving the vehicle .............. 168
Power (ignition) switch........ 179
Engine (ignition) switch....... 184
EV-Drive Mode ................... 188
Transmission ...................... 190
Turn signal lever ................. 193
Parking brake ..................... 194
Horn .................................... 195
1Before driving
2When driving

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3
4
5
6
7
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2-2. Instrument clusterGauges and meters ............ 196
Indicators and warning lights ................................. 198
Multi-information display ..... 203
2-3. Operating the lights and wipers
Headlight switch .................. 213
Fog light switch ................... 219
Windshield wipers and washer .............................. 221
Rear window wiper and washer .............................. 224
2-4. Using other driving systems Cruise control ...................... 226
Rear view monitor system .............................. 230
Driving assist systems ........ 234
Hill-start assist control ......... 239
2-5. Driving information Utility vehicle precautions ....................... 241
Cargo and luggage ............. 246
Vehicle load limits ............... 250
Winter driving tips ............... 251
Trailer towing ...................... 255
Dinghy towing ..................... 274 3-1. Using the air
conditioning system
and defogger
Front manual air conditioning system.......... 278
Front automatic air conditioning system.......... 284
Rear manual air conditioning system.......... 293
Rear automatic air conditioning system.......... 296
Rear window and outside rear view mirror
defoggers ......................... 300
Windshield wiper de-icer .............................. 302
Using the steering wheel climate remote control
switches ........................... 303
3-2. Using the audio system Audio system types ............ 304
Using the radio ................... 308
Using the CD player ........... 315
Playing back MP3 and WMA discs ....................... 322
Operating an iPod .............. 329
Operating a USB memory ............................ 336
Optimal use of the audio system .............................. 344
Using the AUX port............. 347
Using the steering wheel audio switches.................. 349
3Interior features

TABLE OF CONTENTSIndex
4
3-3. Using the Bluetooth® audio
system
Blue tooth
® audio system .... 352
Using the Bluetooth®
audio system .................... 355
Operating a Bluetooth
®
enabled portable
player ............................... 360
Setting up a Bluetooth
®
enabled portable
player ............................... 362
Bluetooth
® audio system
setup ................................ 367
3-4. Using the hands -free
phone syste m
(for cellular phone)
Hands-free phone system (for cellular phone)
features ............................ 368
Using the hands-free phone system ................... 372
Making a phone call ........... 381
Setting a cellular phone...... 385
Security and system setup ................................ 390
Using the phone book ........ 394 3-5. Using the interior lights
Interior lights list.................. 401
• Personal/interior ligh t
mai n switch ....................... 402
• Personal/interior lights ...... 402
• Interior light ....................... 403
3-6. Using the storage features List of storage features ....... 404
• Glove box ......................... 405
• Console box ..................... 406
• Overhead console ............ 407
• Cup holders ...................... 408
• Bottle holders ................... 412
• Auxiliary boxes ................. 413
• Side table ......................... 415
3-7. Other interior features Sun visors ........................... 417
Vanity mirrors ..................... 418
Conversation mirror ............ 419
Power outlet........................ 420
Seat heaters ....................... 424
Armrests ............................. 426
Floor mat ............................ 427
Luggage compartment features ............................ 428
Garage door opener ........... 430
Compass ............................ 436

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4
5
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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 442
Cleaning and protecting the vehicle interior............. 445
4-2. Maintenance Maintenance requirements ..................... 448
General maintenance.......... 450
Emission inspection and maintenance (I/M)
programs........................... 453
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 454
Hood ................................... 458
Positioning a floor jack ........ 460
Engine compartment ........... 462
12-volt battery ..................... 473
Tires .................................... 477
Tire inflation pressure ......... 485
Wheels ................................ 488
Air conditioning filter............ 491
Wireless remote control/ electronic key battery ........ 494
Checking and replacing fuses ................................. 497
Light bulbs........................... 510 5-1. Essential information
Emergency flashers............ 520
If your vehicle needs to be towed........................... 521
If you think something is wrong ............................ 527
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 528
If a warning message is displayed .......................... 538
If you have a flat tire ........... 539
If the hybrid system will not start ............................ 552
If the shift lever cannot be shifted from P ................... 554
If you lose your keys/ wireless remote control
transmitter ........................ 555
If the electronic key does not operate properly ......... 556
If the 12-volt battery is discharged........................ 558
If your vehicle overheats .... 562
If the vehicle becomes stuck ................................. 566
If your vehicle has to be stopped in an
emergency ....................... 567
4Maintenance and care5When trouble arises

TABLE OF CONTENTSIndex
6
6-1. SpecificationsMaintenance data (fuel, oil level, etc.) ........... 570
Fuel information ................. 584
Tire information .................. 587
6-2. Customization Customizable features ....... 599
6-3. Initialization Items to initialize................. 603
Reporting safety defects for U.S. owners ................ 606
Seat belt instructions for Canadian owners
(in French) ........................ 607
SRS airbag instructions for Canadian owners
(in French) ........................ 609
Abbreviation list........................ 620
Alphabetical index .................... 622
What to do if... .......................... 633
6Vehicle specifications
7For owners
Index

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5
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Pictorial indexExterior
Fog lights P. 219
Parking, side marker and frontturn signal lights
P. 213
Windshield wipers P. 221
Moon roof  P. 113
Outside rear view
mirrors
P. 108Headlights (low beam) P. 213
Headlights (high beam) and daytime
running lights
 P. 213, 217
Hood P. 458