2012 TOYOTA HIGHLANDER HYBRID Owners Manual

449
4-2. Maintenance
4
Maintenance and care
Vehicles without smart key system
Set the engine switch to the “LOCK” position with the trip meter A
reading shown. ( P. 196)
While pressing the trip meter reset button, set the engine switch to
the “ON” position.
Vehicles with smart key system Set the “POWER” switch OFF with the trip meter A reading shown.
(P. 196)
While pressing the trip meter reset button, set the “POWER” switch
in ON mode.
Continue to press and hold the button until “COMPLETE” appears
on the multi-information display.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of 12-volt battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 473)
STEP1
STEP2
STEP1
STEP2
STEP3

450
4-2. Maintenance
General maintenance
Engine compartment
ItemsCheck points
12-volt battery Maintenance-free ( P. 473)
Brake fluid At the correct level? ( P. 471)
Engine/power control unit coolant At the correct level? ( P. 467)
Engine oil At the correct level? ( P. 464)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
P. 470)
Washer fluid At the correct level? ( P. 472)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supp lement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.

451
4-2. Maintenance
4
Maintenance and care
Vehicle interior
ItemsCheck points
Accelerator pedal • Moves smoothly (without uneven
pedal effort or catching)?
Transmission “Park” mechanism • Can the vehicle be hold securely
on an incline with the shift lever in
P?
Brake pedal • Moves smoothly?
• Does it have appropriate clear-
ance and correct amount of free
play?
Brakes • Not pull to one side when
applied?
• Loss of brake effectiveness?
• Spongy feeling brake pedal?
• Pedal almost touches floor?
Head restraints • Move smoothly and lock
securely?
Indicators/buzzers • Function properly?
Lights • Do all the lights come on?
• Headlights aimed correctly?
Parking brake • Moves smoothly?
• Can hold the vehicle securely on
an incline?
Seat belts • Does the seat belt system oper-
ate smoothly?
• Are the belts undamaged?
Seats • Do the seat controls operate
properly?
Steering wheel • Moves smoothly?
• Has correct free play?
• No strange noises?

452 4-2. Maintenance
Vehicle exterior
ItemsCheck points
Door • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks • Is there any leakage after park-
ing?
Tire • Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.

453
4-2. Maintenance
4
Maintenance and care
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of th e emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the 12-volt battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.

454
4-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance yourself, be sure to follow the correct
procedures as given in these sections.
ItemsParts and tools
12-volt battery condition (P. 473) •Warm water
• Baking soda
• Grease
• Conventional wrench
(for terminal clamp bolts)
Brake fluid level ( P. 471) 
Engine/power control unit coolant
level (P. 467) • “Toyota Super Long Life Coolant”
or similar high quality ethylene
glycol based non-silicate, non-
amine, non-nitrite and non-borate
coolant with long-life hybrid
organic acid technology.
For the U.S.A.:
“Toyota Super Long Life
Coolant” is pre-mixed with 50%
coolant and 50% deionized
water.
For Canada:
“Toyota Super Long Life
Coolant” is pre-mixed with 55%
coolant and 45% deionized
water.
• Funnel (used only for adding engine coolant)
Engine oil level P. 464) • “Toyota Genuine Motor Oil” or
equivalent
• Rag or paper towel, funnel (used only for adding oil)

455
4-3. Do-it-yourself maintenance
4
Maintenance and care
ItemsParts and tools
Fuses ( P. 497)• Fuse with same amperage rating
as original
Radiator and condenser (P. 470) 
Tire inflation pressure (
P. 485) • Tire pressure gauge
• Compressed air source
Washer fluid
(P. 472) • Water washer fluid containing
antifreeze (for winter use)
• Funnel

456 4-3. Do-it-yourself maintenance
CAUTION
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury observe the following precautions.
■When working on the engine compartment
●Vehicles without smart key system: Make sure that the engine switch is in
the “LOCK” position and the “READY” indicator is off.
Vehicles with smart key system: Make sure that the indicator on the
“POWER” switch and the “READY” indicator are both off.
● Keep hands, clothing, and tools away from the moving fan.
● Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
● Do not leave anything that may burn easily, such as paper or rags, in the
engine compartment.
● Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
● Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
● Never touch, disassemble, remove or replace the high voltage parts,
cables and their connectors. It can cause severe burns or electric shock
that may result in death or serious injury.
● Take care because brake fluid can harm your hands or eyes and damage
painted surfaces.
If fluid gets on your hands or in your eyes, flush the affected area with
clean water immediately.
If you still experience discomfort, see a doctor.