2012 TOYOTA HIGHLANDER HYBRID Owners Manual

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2
When driving
2-5. Driving information
Utility vehicle precautions
Utility vehicle feature● Specific design characteristics give it a higher center of gravity
than ordinary passenger cars. This vehicle design feature causes
this type of vehicle to be more likel y to rollover. And, utility vehicles
have a significantly higher rollover rate than other types of vehi-
cles.
● It is not designed for cornering at the same speeds as ordinary
passenger cars any more than lo w-slung sports cars designed to
perform satisfactorily under off-r oad conditions. Therefore, sharp
turns at excessive speeds may cause rollover.
This vehicle belongs to the utility vehicle class, which has higher
ground clearance and narrower tread in relation to the height of its
center of gravity.

242 2-5. Driving information
CAUTION
■Utility vehicle precautions
Always observe the following precautions to minimize the risk of serious per-
sonal injury or damage to your vehicle:
●In a rollover crash, an unbelted person is significantly more likely to die
than a person wearing a seat belt. Therefore, the driver and all passengers
should fasten their seat belts whenever the vehicle is moving.
● Avoid sharp turns or abrupt maneuvers, if at all possible.
Failure to operate this vehicle correctly may result in loss of control or
vehicle rollover causing death or serious injury.
● Loading cargo on the roof luggage carrier will make the center of the vehi-
cle gravity higher. Avoid high speeds, sudden starts, sharp turns, sudden
braking or abrupt maneuvers, otherwise it may result in loss of control or
vehicle rollover due to failure to operate this vehicle correctly.
● Always slow down in gusty crosswinds. Because of its profile and higher
center of gravity, your vehicle is more sensitive to side winds than an ordi-
nary passenger car. Slowing down will allow you to have better control.
● Do not drive horizontally across steep slopes. Driving straight up or
straight down is preferred. Your vehicle (or any similar off-road vehicle)
can tip over sideways much more easily than forward or backward.

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2-5. Driving information
2
When driving
Off-road driving
Your vehicle is not designed to be driven off-road. However, in the
event that off-road driving cannot be avoided, please observe the fol-
lowing precautions to help avoid the areas prohibited to vehicles.
● Drive your vehicle only in areas wh ere off-road vehicles are permit-
ted to travel.
● Respect private property. Get owner’s permission before entering
private property.
● Do not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
● Stay on established roads. When conditions are wet, driving tech-
niques should be changed or trav el delayed to prevent damage to
roads.
● Avoid driving on very steep, sl ippery roads and other surfaces,
such as sand, where the tires are liable to lose traction. Your vehi-
cle may not perform as well as conventional AWD on-road vehicles
on these surfaces.
■ Additional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaining to driving your vehicle off-road,
consult the following organizations.
● State and Local Parks and Recreation Departments
● State Motor Vehicle Bureau
● Recreational Vehicle Clubs
● U.S. Forest Service and Bureau of Land Management

244 2-5. Driving information
CAUTION
■Off-road driving precautions
Always observe the following precautions to minimize the risk of serious per-
sonal injury or damage to your vehicle:
●Drive carefully when off the road. Do not take unnecessary risks by driving
in dangerous places.
● Do not grip the steering wheel spokes when driving off-road. A bad bump
could jerk the wheel and injure your hands. Keep both hands and espe-
cially your thumbs on the outside of the rim.
● Always check your brakes for effectiveness immediately after driving in
sand, mud, water or snow.
● After driving through tall grass, mud, rock, sand, rivers, etc., check that
there is no grass, bush, paper, rags, stone, sand, etc. adhering or trapped
on the underbody. Clear off any such matter from the underbody. If the
vehicle is used with these materials trapped or adhering to the underbody,
a breakdown or fire could occur.
● When driving off-road or in rugged terrain, do not drive at excessive
speeds, jump, make sharp turns, strike objects, etc. This may cause loss
of control or vehicle rollover causing death or serious injury. You are also
risking expensive damage to your vehicle’s suspension and chassis.

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2-5. Driving information
2
When driving
NOTICE
■
To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
●Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the river bed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
●Sand and mud that has accumulat ed in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.

246
2-5. Driving information
Cargo and luggage
Capacity and distributionCargo capacity depends on the total weight of the occupants.
(Cargo capacity) = (Total load capacity) - (Total weight of occupants)
Steps for Determining Correct Load Limit 
(1)Locate the statement “The co mbined weight of occupants and
cargo should never exceed XXX kg or XXX lbs.” on your vehicle's
placard.
(2)Determine the combined weight of the driver and passengers that
will be riding in your vehicle.
(3)Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
(4)The resulting figure equals the available amount of cargo and lug- gage load capacity.
For example, if the “XXX” amount equals 1400 lbs. and there will
be five 150 lb passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400 - 750 (5  150) =
650 lbs.)
(5)Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the avail-
able cargo and luggage load capacity calculated in Step 4.
Take notice of the following information about storage precau-
tions, cargo capacity and load.
● Stow cargo and luggage in the luggage compartment whenever
possible. Be sure all item s are secured in place.
● Be careful to keep the vehicle level. Placing the weight as far for-
ward as possible helps maintain vehicle balance.
● For better fuel economy, do no t carry unnecessary weight.

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2-5. Driving information
2
When driving
(6)If your vehicle will be towing a tr
ailer, load from your trailer will be
transferred to your vehicle. Cons ult this manual to determine how
this reduces the available cargo and luggage load capacity of your
vehicle.
Example on your vehicle
Cargo capacity
Total load capacity
When 2 people with the combined weight of 366 lb. (166 kg) are
riding in your vehicle, which has a total load capacity of 1200 lb. (544
kg), the available amount of cargo and luggage load capacity will be
as follows:
1200 lb. - 366 lb. = 834 lb. (544 kg -166 kg = 378 kg)
In this condition, if 3 more pa ssengers with the combined weight of
388 lb. (176 kg) get on , the available cargo and luggage load will be
reduced as follows:
834 lb. - 388 lb. = 446 lb. (378 kg - 176 kg = 202 kg)
As shown in the above example, if the number of occupants
increases, the cargo and luggage load will be reduced by an amount
that equals the increased weight du e to the additional occupants. In
other words, if an increase in th e number of occupants causes an
excess of the total load capacity (combined weight of occupants plus
cargo and luggage load), you must reduce the cargo and luggage on
your vehicle.

248 2-5. Driving information
CAUTION
■Things that must not be carried in the luggage compartment
The following things may cause a fire if loaded in the luggage compart-
ment.
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions
●Do not place cargo or luggage in or on the following locations as the
item may get under the brake or accelerator pedal and prevent the
pedals from being depressed properly, block the driver’s vision, or hit
the driver or passengers, causing an accident.
• Driver’s feet
• Front passenger or rear seats (when stacking items)
• Luggage cover
• Instrument panel
• Dashboard
●Secure all items in the occupant compartment, as they may shift and
injure someone during sudden braking, sudden swerving or an acci-
dent.
●When you fold down the rear seats, long items should not be placed
directly behind the front seats.
●Never allow anyone to ride in the luggage compartment. It is not
designed for passengers. They should ride in their seats with their seat
belts properly fastened. Otherwise, th ey are much more likely to suffer
serious bodily injury, in the event of sudden braking, sudden swerving
or an accident.
■Capacity and distribution
●Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
●Even if the total load of occupant's weight and the cargo load is less
than the total load capacity, do not apply the load unevenly.
Improper loading may cause deterioration of steering or braking con-
trol which may cause death or serious injury.