Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 318).
or
X Jump-start the vehicle (Y page 319).
or
X Consult aqualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interferenc
efrom apowerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
ar esult, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res-
cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked. If the vehi-
cle has previously been locked with the key
or with KEYLESS-GO, opening adoor from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 71).82
DoorsOpening and closing
The remote control has
amaximum range of
approximately 300 metres. This range is
reduced by:
R sources of radio interference
R solid object sbetween the remote control
and the vehicle
R the remote control being in an unfavoura-
ble position in relation to the vehicle
R transmitting from an enclosed space
i The optimum range can be achieved if you
hold the remote control vertically, pointing
upwards when you press one of the but-
tons.
i Abattery symbol appear sinthedisplay
when th ebattery in th eremot econtro lis
low. Replac ethe remot econtro lbattery
(Y page 135).
Switching th eauxiliary heating/ventila-
tion on/off Auxiliary heating remot
econtrol
: Display
; . To check th estatus/set th edepar-
tur etime
= ^ To switch off th eauxiliary heating/
ventilation
? u To switch on th eauxiliary heating/
ventilation
A , To check th estatus/set th edepar-
tur etime X
To switch on: pressthe u button.
ON is shown in th
eremot econtro ldisplay.
X To deactivate: pressthe ^ button.
OFF is shown in th
eremot econtro ldisplay.
Checking th estatus of the auxiliary heat-
ing/ventilation
X Press the ,or. button.
The following message smayappear in the
display: Display Meaning
The auxiliary heating/
ventilatio
nisswitched
off. The auxiliary ventilation
is switched on. The num-
ber in the displays
hows
the remaining time (in
minutes) for the auxiliary
ventilation. The auxiliary heating is
switched on. The number
in the displays
hows the
remaining time (in
minutes) for the auxiliary
heating. Ad
eparture time has
been activated. The
departure time appears
in the display. Ad
eparture time has
been activated. The aux-
iliary ventilation is cur-
rently selected. The
departure time appears
in the display. Ad
eparture time has
been activated. The aux-
iliary heating is currently
selected. The departure
time appears in the dis-
play. 134
Operating thec
limatecontrol systemClimatecontrol
G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC does not
recognise or no longer recognise sthe vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to alane with faster moving
traffic
R in comple xdriving situations or where lanes
are diverted ,e.g. at roadworks on amotor-
way
DISTRONIC PLUS otherwise maintains the
current spee dset by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the road sare slippery ,snow-covered or
icy. The wheels could lose their grip when
braking or accelerating. The vehicl ecould
start to skid.
R if the sensors are dirty or there is poor vis-
ibility ,e.g. due to snow, rain or fog. Dis-
tance control may be impaired.
Always pay attention to traffic conditions
even when DISTRONIC PLUS is activated.
Otherwise, you may fail to recognise dangers
in time, caus eanaccident and injure yourself
and others. G
WARNING
DISTRONIC PLUS brakes yourv ehicle up to a
maximum of 4m/s2
depending on its speed.
This corresponds to approximately 40% of
your vehicle's maximum braking power. You
must also apply the brakes yourself if this
braking power is not sufficient.
If DISTRONIC PLUS detect sarisk of collision
with avehicle in front, an intermittent warning
tones ounds. In addition, the ·distance
warning lamp in the instrument cluster lights
up. Brak etoavoidacollision. General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tanc
etot he vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
On long and steep downhill gradients, you
must select shift range 1,2or 3in good time.
By doing so, you will make use of the braking
effec tofthe engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detectsas lower-moving
vehicle in front,y our vehicle is braked in order
to maintain the preset distance to the vehicle
in front.
The radar sensor system is switched off auto-
matically in the vicinity of radio telescope
facilities (Y page 368).
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
(Y page 225) and operational.
If there is no vehicle in front,D ISTRONIC
PLUS operates in the same way as cruise
control in the speed range between
30 km/h and 200 km/h. If avehicle is driving
in fron tofyou, DISTRONIC operates in the
speed range between 0km/h and
200 km/h.
Do not use DISTRONIC PLUS on road swith
steep gradients. Driving systems
171Driving and parking Z
=
Distance indicator: current distance to
the vehicl einfront
? Specifie dminimum distance to the vehi-
cle in front; adjustable
A Ownvehicle
X Select the Distancedisplay function
using the on-board computer
(Y page 219).
Display when DISTRONIC PLUS is activa-
ted :
DISTRONIC PLUS activated
; Own vehicle
= Specified minimum distanc etothe vehi-
cle in front; adjustable
? Vehicle in front, if detected
You will see the stored speed for about five
seconds when you activat eDISTRONIC PLUS.
X Select the Distancedisplay function
using the on-board computer
(Y page 219).
i You will see the stored speed for about
five seconds when you activat eDISTRONIC
PLUS. Deactivating DISTRONIC PLUS There are several ways to deactivat
eDIS-
TRONIC PLUS:
X Briefly press the cruise control lever for-
wards :.
or
X Brake, unless the vehicle is stationary.
or
X Briefly press the cruise control lever in the
direction of arrow =.
Variable SPEEDTRONIC is selected. LIM
indicator lamp ;in the cruise control lever
lights up.
When you deactivat eDISTRONIC PLUS, you
will see the DISTRONIC PLUS off message
in the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
DISTRONIC PLUS is automatically deactiva-
ted if:
R you engage the parkin gbrake.
R you are driving slower than 25 km/ha nd
ther eisnov ehicle in front, or if the vehicle
in fron tisnol onger detected.
R ESP ®
intervenes or you deactivat eESP®
.
R the transmission is in the P,Ror Nposition.
R the vehicle is near aradio telescope facility
(Y page 368).
R you switch off the radar sensor system
(Y page 225). Driving systems
177Driving and parking Z
Problems with PARKTRONIC
Problem Possible causes/consequences and
M Solutions
Only the red segments
in the PARKTRONIC
warning displaysa
re lit.
You also hear awarning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds,
and the indicator lamp
in the PARKTRONIC
button lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at aqualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displaysa
re lit.
PARKTRONIC is deacti-
vated after approx-
imately 20seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 304).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in adifferent location. Active Parking Assist
Important safety notes G
WARNING
Active Parking Assist is merely an aid and may
sometimes recommendp arking spaces that
are not suitable for parking. For example,
these might be spaces where parking is pro-
hibited, driveways, unsuitable surfaces, etc.
Active Parking Assist measures the parking
space as you drive past it. Any later changes
to the parking space are not taken into
account. For instance, this may be the case
when the vehicle parked in front of or behind
the space changes its position or when an
obstacle is moved into the parking space.
Active Parking Assist does not relieve you of
the responsibility of paying attention. If you
rely solely on Active Parking Assist, you could cause an accident and injure yourself and oth-
ers.
You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring.
G
WARNING
Objectsl ocated above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e. g. overhanging
loads, tail sections or loading ramps of goods
vehicles. In some circumstances, Active Park-
ing Assist may therefore guide you into the
parking space too early. This may lead to a
collision. For this reason, you should avoid
using Active Parking Assist in such situations. Driving systems
187Driving and parking Z
Problems with Night View Assist Plus
Problem Possible causes/consequences and
M Solutions
The picture quality of
Night View Assist Plus
has deteriorated. The windscreen wipers are smearing the windscreen.
X
Replace the wiper blades (Y page 121). The windscreen is smeared after the vehicle has been cleaned in
ac
ar wash.
X Cleant he windscreen (Y page 304). There is windscreen chip damage in the camera's field of vision.
X
Replace the windscreen. The windscreen is misted up on the inside.
X
Demist the windscreen (Y page 130). The windscreen is iced up.
X
De-ice the windscreen (Y page 130). There is dirt on the inside of the windscreen.
X
Cleant he inside of the windscreen (Y page 304).Lane Tracking package
General notes The Lane Tracking package consistsofB
lind
Spot Assist (Y page 197) and Lane Keeping
Assist (Y page 199).
Blind Spot Assist Important safety notes
G
WARNING
Blind Spot Assist is only an aid designed to
assist driving. It may fail to detect some vehi-
cles and is no substitute for attentive driving.
Blind Spot Assist cannot detect road and traf-
fic conditions. It may fail to detect narrow
vehicles, such as motorcycles or bicycles, or
only detect them too late.
Monitoring may be affected by dirty sensors,
strongs pray or poor visibility caused by snow,
rain or mist, for example. In this case, vehicles
are detected late or not at all. Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognise dangers in time, cause an accident
and injure yourself and others.
General notes
Blind Spot Assist uses aradar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from speeds of
30 km/h. Awarning displayint he exterior
mirrors draws your attention to vehicles
detected in the monitored area. If you then
switch on the corresponding turn signal to
change lane, you will also receive an optical
and audible collision warning. For monitoring,
Active Blind Spot Assist uses sensors in the
rear bumper.
For Blind Spot Assist to assist you when driv-
ing, the radar sensor system must be activa-
ted (Y page 225) and operational.
The radar sensor system is automatically
deactivated near radio telescope facilities
(Y page 368). Driving systems
197Driving and parking Z
Active Driving Assistance package
Genera lnotes The Active Drivin
gAssistance packag econ-
sists of DISTRONI CPLUS(Ypage 170), Active
Blind Spot Assist (Y page 201)and Active
Lane Keeping Assist (Y page 204).
Active Blind Spot Assist Important safet
ynotes G
WARNING
Active Blind Spot Assist is only an aid and may
detec tvehicles/obstacles incorrectly or not
at all.
The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to snow,
rain, fog or spray.
R the rear and/or fron tsensor sare dirty.
Active Blind Spot Assist may not detect nar-
row vehicles, such as motorcycles or bicycles,
or only detect them too late. It cannot detect
vehicles which are overtaken at asmall dis-
tanc eand then enter the blind spot area.
Active Blind Spot Assist cannot detect road
and traffic conditions .Itisnotas ubstitute for
attentive driving. You are responsible for the
vehicle's speed, braking in good time, and
steering correctly. Always adapty our driving
style to suit the prevailing road and weather
conditions. Always pay attention to traffic
conditions and your surroundings. Otherwise,
you may fail to recognise dangers in time,
cause an accident and injure yourself and oth-
ers.
General notes
Active Blind Spot Assist uses aradar sensor
system to monitor the area to the sides of
your vehicle which are behind the driver. A
warning display in the exterior mirrors draws
your attention to vehicles detected in the
monitored area. If you then switch on the cor-
responding turn signal to change lane, you
will also receive an optical and audible warn- ing. If
arisk of lateral collision is detected,
corrective braking may help you avoid acol-
lision. To support the course-correcting brake
application, Active Blind Spot Assist uses the
forward-facin gradar sensor system. The free
space in the direction of travel is then evalu-
ated.
Active Blind Spot Assist supports you from a
speed of approximately 30 km/h.
The radar sensor system is switched off auto-
matically in the vicinit yofradio telescope
facilities (Y page 368).
For Active Blind Spot Assist to assist you
when driving, the radar sensor system must
be activated (Y page 225) and operational.
Monitoring range G
WARNING
Active Blind Spot Assist monitors certain
areas in the immediate vicinit yofyour vehicle.
Vehicles that approach and drive past at high
speeds are not detected. No visual nor audi-
ble warnings are emitted and the system does
not brake the vehicle to correc tyour course.
If the lanes are very wide, it may not be pos-
sible to monitor the complete width of the
neighbouring lane. For this reason, vehicles in
the next lane may not be detected, especially
if they are driving in astaggered formation.
This may be the case if vehicles are driving at
the edge of their lane that is furthest away
from your vehicle.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognise dangers in time, cause an accident
and injure yourself and others. Driving systems
201Driving and parking Z
to the top of the displa
yasyouapproach the
point of the announced change of direction.
Chang eofdirection announced with a
lan erecommendation :
Road to which the change of direction
leads
; Distanc etochange of directio nand visual
distance display
= Lane recommendation
? Lane continue sthroug hchange of direc-
tion
A New lane during achange of direction
B Change-of-direction symbol
On multilane roads, the system can display
lane recommendation =for the next change
of direction. During the change of direction,
additional lanes ma ybedisplayed.
Lane recommendations ar eonlyd isplayed if
the relevant data is availabl eonthe digital
map.
Other status indicators of the naviga-
tion system R
O:y ou have reached the destination or an
intermediate destination.
R New route... or
Calculating route :
calculating anew route
R Off map or
Off road :t
he vehicle position
is outside the area of the digital map (off-
map position).
R No route :nor
oute could be calculated to
the selected destination. Audio menu
Selecting aradio station :
Waveband
; Station frequency with memory position
i Station ;is displayedw itht he station
frequency or statio nname. The memory
position is only displayeda long with sta-
tion ;if this has bee nstored.
X Switch on the audi osystemorC OMAND
Online and select Radio; see the separate
operating instructions.
X Press the =or; button on the steer-
ing wheel to select the Audio menu.
X To select astore dstation: brieflypress
the 9 or: button.
X To select astation from the station
list: press and briefl yholdt he 9
or : button.
If no statio nlist is received:
X To select astatio nusing the station
search: press and briefl yholdt he 9
or : button.
i For informatio nonswitchin gwavebands
and storin gstations ,see th eseparate oper-
atin ginstructions.
i DABradio mod e(Digital Audio Broadcast-
ing): see th eseparate operatin ginstruc-
tions. Menu
sand submenus
215On-boardcomputer and displays Z