Quality Control You may have noticed a few miles on
the odometer when you took delivery
of your Lexus. This mileage is a result
of the comprehensive process used
to ensure the quality of your vehicle.
This process includes ex t ensive
inspections during and after production.
The final inspection takes place at the
selling dealership and includes a
road-test conducted by a trained
Lexus technician.
If you’d like to know more about
Lexus quality-control procedures, ask
a Lexus dealership service consultant.
Vehicle s ervice HistoryWhen you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind in
the automotive industry. It can be
accessed by any Lexus dealership in
the United States — a great conve-
nience if you relocate or need to have
your vehicle serviced while traveling.
Vehicle s ervice Agreements
If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to
purchase a Lexus vehicle service
agreement. These agreements cover the cost of specific repairs beyond
the factory warranty period. They also
cover services such as towing, substi -
tute transportation and lodging to
minimize your inconvenience should
your vehicle require repair. Lexus
vehicle service agreements are
available with a variety of coverage
options. A Lexus dealership sales
consultant can help you select the
plan that’s best for you.
Body r epairsIf you’re involved in a collision, you
want your vehicle to be returned to
its pre-accident condition when
repaired. That’s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However, these
parts do not meet Lexus’ high stan -
dards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage or
failures they may cause) are not
covered by any Lexus warranty.
The best way to ensure that your vehicle
is repaired with Genuine Lexus Parts
is to take it to a Lexus dealership. Each
dealership works with selected collision
repair centers that meet Lexus’ strict
requirements for training, equipment,
Other Benefits and Assistanceo the R b ene F it S A n D A SS i S t A n C e
Amenities
7
This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac t urer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles with Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in
lieu of repairs because the cost of
repairs exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail20 Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
