• R eset maintenance reminder light
• Rotate tires
• V isually inspect brake pads,
calipers and rotors
• C heck installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle
If you do the majority of your driving
under certain special operating con -
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days. Travel Protection Lexus will reimburse for a rental car
for up to five days and for overnight
lodging for up to three nights (not to
exceed $200 per night) if all of the
following occur:
• Y our vehicle becomes inoperable
or unsafe to drive when you are
more than 100 miles from home.
• Y our vehicle’s malfunction
is caused by a warranty-
covered condition.
• R epairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary ServicesCo MPL i M ent AR y Se R vi C e S
Amenities
5
Quality Control You may have noticed a few miles on
the odometer when you took delivery
of your Lexus. This mileage is a result
of the comprehensive process used
to ensure the quality of your vehicle.
This process includes ex t ensive
inspections during and after production.
The final inspection takes place at the
selling dealership and includes a
road-test conducted by a trained
Lexus technician.
If you’d like to know more about
Lexus quality-control procedures, ask
a Lexus dealership service consultant.
Vehicle s ervice HistoryWhen you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind in
the automotive industry. It can be
accessed by any Lexus dealership in
the United States — a great conve-
nience if you relocate or need to have
your vehicle serviced while traveling.
Vehicle s ervice Agreements
If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to
purchase a Lexus vehicle service
agreement. These agreements cover the cost of specific repairs beyond
the factory warranty period. They also
cover services such as towing, substi -
tute transportation and lodging to
minimize your inconvenience should
your vehicle require repair. Lexus
vehicle service agreements are
available with a variety of coverage
options. A Lexus dealership sales
consultant can help you select the
plan that’s best for you.
Body r epairsIf you’re involved in a collision, you
want your vehicle to be returned to
its pre-accident condition when
repaired. That’s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However, these
parts do not meet Lexus’ high stan -
dards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage or
failures they may cause) are not
covered by any Lexus warranty.
The best way to ensure that your vehicle
is repaired with Genuine Lexus Parts
is to take it to a Lexus dealership. Each
dealership works with selected collision
repair centers that meet Lexus’ strict
requirements for training, equipment,
Other Benefits and Assistanceo the R b ene F it S A n D A SS i S t A n C e
Amenities
7
Who Is the Warrantor The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered These warranties apply to 2014
model-year Lexus RX 350 models
registered and normally operated in
the United States, U.S. territories and
Canada. Warranty coverage is auto -
matically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty
Conditions This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty, is
governed by the coverage set forth in
that warranty as well as the General
Warranty Provisions. When Warranty Begins The warranty period begins on the
vehicle’s in-service date, which is
the first date the vehicle is either
delivered to an ultimate purchaser,
leased, or used as a company car
or demonstrator.
Repairs Made at No Charge Repairs and adjustments covered
by these warranties are made at no
charge for parts and labor.
Parts Replacement Any needed parts replacement will
be made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the servicing Lexus dealer -
ship and/or Lexus. Parts scheduled
to be replaced as required mainte -
nance are warranted until their first
replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail16 g e N er AL W A rr AN t Y Prov I s I o N s
WARRANTY
Corrosion Perforation
Warranty This warranty covers repair or
replacement of any original body
panel that develops perforation
from corrosion (rust-through),
subject to the exceptions indicated
under “What Is Not Covered” on
pages 19–20.
Coverage is for 72 months, regard -
less of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual .
Towing When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered. This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• M isuse — for example, racing
or overloading
• Improper repairs
• A lteration or tampering, includ -
ing installation of non-Genuine
Lexus Accessories
• L ack of or improper mainte -
nance, including use of fluids
other than those specified in
the Owner’s Manual
• I nstallation of non-Genuine
Lexus Parts
• A irborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contaminationWHAT IS NOT COVERED
Your Warranties in Detail 19Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY
This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac t urer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles with Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in
lieu of repairs because the cost of
repairs exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail20 Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2014 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle for the
time periods indicated on the next
page, provided there has been no
abuse, neglect or improper mainte -
nance of your vehicle.
Your emission control system may
include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Lexus will repair your vehicle at no
cost to you, including diagnosis, parts
and labor.Y OUR W ARRANTY
R IGHTS AND
O BLIGATIONS
Your Warranties in Detail28 cALI for NIA eMI ss I o N c o N tro L W A rr AN t Y
WARRANTYVehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states
to which this warranty currently
applies. Vehicles covered by this
war ra nty are also covered by
the Federal Emission Control
Warranty (see page 22).
Introductiong eneral m a I n T enance and r egular uS e
MAINTENANCE42 In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. The recommended
guidelines for inspections are listed
below. Please refer to the “Mainte-
nance” section of the Owner’s Manual
for a detailed description of inspection
procedures.
Every 30 Days At least once every 30 days, perform
these inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see - t hrough reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage
and wear
• Check installation of driver’s
floor mat After a Car Wash • Check installation of driver’s
floor mat
After Off-Road Driving Whenever you drive off-road through
deep sand, mud or water, perform
these inspections daily:
• Check axle shaft boots
• Check ball joints and dust covers
• Check brake lines and hoses
• Check brake pads/rotors and
parking brake linings/drums
• Check differential oil
• Check engine air filter
• Check nuts and bolts on chassis
• Check steering linkage
and boots
• Check transfer case oil
(AWD models)
• Check transmission for
signs of leakage
Scheduled Maintenance l og
MAINTENANCE Scheduled Maintenance Log48 6 Months or 5,000 Miles 1
12 Months or 10,000 Miles 2
❑ Replace engine oil with 0W-20 oil; replace
oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Inspect wiper blades
❑ Road-test vehicle
I f you drive primarily under any of
these special operating conditions,
perform these additional items:
D
riving off-road, on dirt roads or on
dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier
or heavy vehicle loading:
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Driving on roads on which road salt has
been applied:
❑ Re-torque nuts and bolts of drive shaft (AWD)
d ate: _______ Mileage: ________
1
This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2
This service is complimentary when performed by an authorized Lexus dealership.❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Inspect wiper blades
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
I f you drive primarily under any of
these special operating conditions,
perform these additional items:
D
riving off-road, on dirt roads or on
dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier
or heavy vehicle loading:
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Driving on roads on which road salt has
been applied:
❑ R e-torque nuts and bolts of drive shaft (AWD)
d ate: _______ Mileage: ________