2012 LEXUS RX350 brake pads

Co MPL i M ent AR y Se R vi C e S
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides you
with a variety of complimentary ser -
v ices. These services are described
on the following pages. Other valu -
able owner benefits are described in
the section entitled “Other Benefits
and Assistance” beginning on page 7.
f irst s cheduled m aintenance
s ervice: s ix m onths or
5,000 m iles This complimentary service is per -
formed at six months or 5,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer -
ship. Your complimentary service will
include these items:
• I nspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires
• V isually inspect brake pads,
calipers and rotors
• C heck installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle w hat are Lexus Personalized
s ettings?
Your vehicle includes a variety of
electronic features that can be pro -
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual .) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personal iz ed Settings requires
special equipment and may be
performed only by an authorized
Lexus dealership.
s econd s cheduled
m aintenance s ervice:
12 m onths or 10,000 m iles This complimentary service is per -
formed at 12 months or 10,000 miles,
whichever occurs first. To obtain this
service, contact your Lexus dealer -
ship. Your complimentary service
will include these items:
• R eplace engine oil with 0W-20
oil; replace oil filter
Complimentary Services4
Amenities

• R eset maintenance reminder light
• Rotate tires
• V isually inspect brake pads,
calipers and rotors
• C heck installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle
If you do the majority of your driving
under certain special operating con -
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days. Travel Protection Lexus will reimburse for a rental car
for up to five days and for overnight
lodging for up to three nights (not to
exceed $200 per night) if all of the
following occur:
• Y our vehicle becomes inoperable
or unsafe to drive when you are
more than 100 miles from home.
• Y our vehicle’s malfunction
is caused by a warranty-
covered condition.
• R epairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary ServicesCo MPL i M ent AR y Se R vi C e S
Amenities
5

This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac t urer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles with Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in
lieu of repairs because the cost of
repairs exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail20 Ne W v eh I c L e L IMI ted W A rr AN t Y
WARRANTY*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

Introductiong eneral m a I n T enance and r egular uS e
MAINTENANCE42 In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. The recommended
guidelines for inspections are listed
below. Please refer to the “Mainte-
nance” section of the Owner’s Manual
for a detailed description of inspection
procedures.
Every 30 Days At least once every 30 days, perform
these inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see - t hrough reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage
and wear
• Check installation of driver’s
floor mat After a Car Wash • Check installation of driver’s
floor mat
After Off-Road Driving Whenever you drive off-road through
deep sand, mud or water, perform
these inspections daily:
• Check axle shaft boots
• Check ball joints and dust covers
• Check brake lines and hoses
• Check brake pads/rotors and
parking brake linings/drums
• Check differential oil
• Check engine air filter
• Check nuts and bolts on chassis
• Check steering linkage
and boots
• Check transfer case oil
(AWD models)
• Check transmission for
signs of leakage

Scheduled Maintenance LogScheduled m a I n T enance l og
MAINTENANCE
45If you drive only occasionally under
any of the special operating condi -
tions noted, it is not necessary to
change the oil every six months or
5,000 miles or to perform the addi -
tional services listed in the charts. This
added maintenance is required only
if you drive primarily under any of the
special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires • Visually inspect brake pads,
calipers and rotors
• Check installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be pro -
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of the
Specifications chapter in your Owner’s
Manual .) Programming of these fea -
tures is performed once at no charge,
provided you obtain the service at the
six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal iz ed Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.

Scheduled Maintenance LogComplimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles Lexus also provides your second
scheduled maintenance service at no
charge. The service is performed at
12 months or 10,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Replace engine oil with 0W-20
oil; replace oil filter
• Reset maintenance
reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Check installation of driver’s
floor mat
• Inspect wiper blades
• Road-test vehicle
If you do the majority of your driving
under certain special operating con -
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.Scheduled m a I n T enance l og
MAINTENANCE46

Scheduled Maintenance l og
MAINTENANCE Scheduled Maintenance Log48 6 Months or 5,000 Miles 1
12 Months or 10,000 Miles 2
❑ Replace engine oil with 0W-20 oil; replace
oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Inspect wiper blades
❑ Road-test vehicle
I f you drive primarily under any of
these special operating conditions,
perform these additional items:
D
riving off-road, on dirt roads or on
dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier
or heavy vehicle loading:
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Driving on roads on which road salt has
been applied:
❑ Re-torque nuts and bolts of drive shaft (AWD)
d ate: _______ Mileage: ________
1
This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2
This service is complimentary when performed by an authorized Lexus dealership.❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Inspect wiper blades
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
I f you drive primarily under any of

these special operating conditions,
perform these additional items:
D
riving off-road, on dirt roads or on
dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier
or heavy vehicle loading:
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Tighten nuts and bolts on chassis
Driving on roads on which road salt has
been applied:
❑ R e-torque nuts and bolts of drive shaft (AWD)
d ate: _______ Mileage: ________

Scheduled Maintenance l og
MAINTENANCE
Scheduled Maintenance Log 4918 Months or 15,000 Miles❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 70)
__ Exhaust pipes and mountings
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operat
-
ing conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page
44 for conditions that apply
. Some conditions require additional maintenance. See below.
I f you drive primarily under any of these special operating conditions, perform
these additional items:
D
riving off-road, on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis
Towing a trailer, using a car-top carrier or heavy vehicle loading:
❑ Replace rear differential oil (AWD)
❑ Replace transfer case oil (AWD)
❑ Tighten nuts and bolts on chassis __ Rack-and-pinion assembly
__ Rear differential oil (AWD)
__ Steering linkage and boots
__ Transfer case oil (AWD)
__ Wiper blades
d ate: __________________________ Mileage: __________________________