Cleaning312
Waxing ............................................ .312
Repairing minor paint damage ............................313
Cleaning the windows and wiper blades .....................314
Maintenance and Specifications 318
Battery ........................................... .322
High-voltage battery ...................................324
Charging the high-voltage battery .........................325
Motor/Electronics Coolant ...............................331
Part numbers ........................................336
Maintenance product specifications and capacities .............337
Vehicle identification number ............................339
Accessories 340
Accessories ........................................ .340
Ford Extended Service Plan 342
Scheduled Maintenance 346 Normal scheduled maintenance and log .....................351
Appendices 356
Index 374
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted. © Ford Motor Company 2012
4Table of Contents
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Driving to optimize range between charges
Your range should improve throughout your electric vehicle’s break-in
period. Range, like fuel economy in a standard vehicle, can be
significantly impacted by your driving habits and accessory usage. For
best results, keep in mind these tips:
Tire Inflation:Keep tires properly inflated and only use recommended
size.
Drive Habits: Aggressive driving increases the amount of energy
required to move your vehicle. In general, better range is achieved with
mild to moderate acceleration and deceleration. Also, this vehicle has the
longest range when driving at slower speeds. When practical, driving on
surface streets instead of high speed highways will increase range. Mild
to moderate braking is particularly important since it allows you to
maximize the energy captured by the regenerative braking system.
Additional Tips:
• Do not carry extra loads
• Be mindful of adding external accessories that may increase
aerodynamic drag
• Observe posted speed limits
• Perform all scheduled maintenance
•
Pre-conditioning the vehicle cabin while it is on plug will reduce the
energy expenditure on climate control and improve range. Refer to High
voltage battery in theMaintenance and Specifications chapter.
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Frequently asked questions
QuestionAnswer
What are the series of clicks from
the cargo area when I first start
my vehicle? The high voltage battery is
electrically isolated from the rest
of the vehicle when the key is off.
When the key is turned to on, high
voltage contactors inside the
battery are closed to make the
electricity available to the motor
and enable the vehicle to drive.
The clicks are the sound of these
contactors as they close and open
during start up and shut down.
How long will my high voltage
battery last? Does it need
maintenance? The high voltage battery in the
Focus Electric is maintenance free
and has been designed to last the
life of the vehicle.
Can I flat tow my Focus Electric? Your vehicle should only be flat towed in emergency situations and
never above 35 mph. Long
distance towing should be carried
out with front wheels off the
ground.
How can I get a 240 volt charging
station installed at my home? Ford and Best Buy have teamed
up to offer a charging installation.
Your Ford dealer will set up an
inspection visit by Best Buy, who
performs the evaluation and
arranges for installation.
Introduction
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision but, accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development we validate these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, refer to the
terms and conditions of the Ford Warranty.
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Maintenance MessageAction / Description
Brake fluid level low Service now I ndicates the brake fluid level is low and the brake system should
be inspected immediately. Refer to
Brake fluidin theMaintenance
and Specifications chapter.
Contact your authorized dealer.
Brake system malfunction Stop
safely Displays when the brake system
needs servicing. Stop the vehicle
in a safe place. Contact your
authorized dealer.
Washer fluid level low Displays when the washer fluid is
low and needs to be refilled. Refer
to Windshield washer fluid in the
Maintenance and Specifications
chapter.
Motor Coolant Overtemperature Displays when the motor electronics are overheating. Stop
the vehicle as soon as safely
possible, turn off the vehicle and
let it cool. If the warning stays on
or continues to come on, contact
your authorized dealer as soon as
possible.
See Manual Indicates a powertrain or
high-voltage charge system fault
has been detected. If the indicator
stays on or continues to come on,
contact your authorized dealer as
soon as possible.
Service Tire Mobility Kit Displayed when the kit needs
service. See your authorized
dealer.
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911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
• The vehicle’s battery or SYNC system has no power.
• The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING: Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note: Cellular phone and SMS charges may apply when making a report.
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Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The Vehicle Health Report contains valuable
information such as:
•Vehicle Diagnostic Information
• Scheduled maintenance
• Open Recalls and Field Service Actions
• Unserviced items from vehicle inspections by your authorized dealer
Making a Report To run a report by touchscreen, touch the information button >
SYNC Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle Health
Report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. Refer to www.SYNCMyRide.com -
Vehicle Health Report Terms and Conditions, and Privacy Statement - for
more information.
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REAR WINDOW DEFROSTER
Note:The vehicle must be in Ready to Drive for this feature to work.
The rear window defroster control is located on the climate control panel
and works to clear the rear window of fog and thin ice.
Press
Rto turn the rear window defroster on. An indicator light on the
control will illuminate when active. The rear window defroster turns off
automatically after a predetermined amount of time, if a low battery
condition is detected or when the ignition is turned off or to the
accessory position. To manually turn off the rear window defroster at any
time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors,
the same control will activate both. Refer to Heated outside mirrorsin
the Driver Controls chapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside or the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
CABIN AIR FILTER
Note: A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
Your cabin air filter is located in the passenger foot well area. The cabin
air filter element is designed to reduce the concentration of airborne
particles such as dust, spores and pollen in the air being supplied to the
interior of the vehicle. The presence of a particulate filter element
provides the following benefits:
• Improves your driving comfort by reducing particle concentration.
• Improves the interior compartment cleanliness.
• Protects the climate control components from particle deposits.
For replacement intervals regarding the cabin air filter, see the
Scheduled Maintenance chapter. For more information regarding your
filter, see your authorized dealer.
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