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Phone Settings
Press Phone > Settings, or the Menu icon > Settings > Phone, then
select from the following settings:
If you select:You can:
Bluetooth Devices Connect, disconnect, add or delete a device, as
well as save it as a favorite.
Bluetooth on/off Turn Bluetooth on or off.
Do not disturb Have all calls go directly to your voice mail and
not ring in the vehicle cabin. With this feature
turned on, text message notifications are also
suppressed and do not ring inside the cabin.
911 Assist Turn 911 Assiston or off. Refer to 911
Assist in theSYNC Services and
Applications section.
Phone ringer Select what ring tone you would like to hear
when you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech or if
you would like the notification to be silent.
Text message
notification Select how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system alert
tones, text-to-speech or silent.
Internet Data
Connection
*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal area
network) or to turn off your connection. You
can also choose to make adjustments to your
settings or have the system always connect,
never connect when roaming or query on
connect. Press ? for additional information.
Manage Phonebook Access features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display call history Display call history.
*If compatible.
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2012 Focus Electric Vehicle (fob)
Owners Guide gf, 1st Printing
USA (fus)

Phone Voice CommandsPress the voice button on the steering wheel controls. After the
tone, say any of the following commands:
“PHONE”
“Bluetooth off” “Hold call off”1
“Bluetooth on” “Hold on”1
“Call”“Join calls”1
“Call ”“Listen to text messages”
“Call at home” “Messages”2
“Call at work”“Mute call”1
“Call on cell”“Pair phone”
“Call on other” “Privacy on”1
“Call voicemail”“Reply to text messages”
“Dial” “Turn ringer off”
“Do not disturb off” “Turn ringer on”
“Do not disturb on” “Un-mute call”
1
“Forward text messages” “Help”
“Go to hands free”1
1
These commands are only available during an active call.
2If you have said “Messages”, refer to the following “Messages” chart.
“MESSAGES” “Call”
“Forward text messages”
“Listen to text message <#>” “Listen to text messages”“Reply to text messages” “Help”
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INFORMATION
Under the Information menu, you can access features such as SYNC
Services, SIRIUS Travel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the
touchscreen with the green tab.
SYNC Services (If Equipped, U.S. Only)
Note: SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phone section for pairing instructions.
Note: This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note: The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note: When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
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2012 Focus Electric Vehicle (fob)
Owners Guide gf, 1st Printing
USA (fus)

SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call toSYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say “Help”.
Connecting to SYNC Services Using the Touchscreen
If your vehicle is equipped with the navigation system, press the
Information button.
If your vehicle is not equipped with the navigation system, press the
green tab on your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNCServices using your phone.
2. Once connected, follow the voice prompts to request your desired Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
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SYNC Services Quick Tips
Portable Your subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNC Services Voice Commands When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SERVICES”
“Cancel route”
“Navigation voice off” “Navigation voice on” “Next turn”
“Route status”
“Route summary” “Services”
“Update route” “Help”
SIRIUS Travel Link (If Equipped and If Activated)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Note: In order to use SIRIUS Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
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2012 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing
USA (fus)

911 Assist(If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING: Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note: SYNC 911 Assist feature must be set on prior to the incident.
Note: Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note: If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
• For information on airbag deployment, refer to the Supplementary
Restraints System chapter.
• For information on the fuel pump shut-off, refer to the Roadside
Emergencies chapter.
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USA (fus)

Setting 911 Assist OnPress the information button > Apps > 911 Assist, then select
ON.
You can also access 911 Assist by:
• Pressing the Menu icon > Settings > Phone > 911 Assist, or
• Pressing the Menu icon > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
• SYNC 911 Assist feature must be set on prior to the incident.
• A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
• A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
• The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
• SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
98 MyFord Touch
2012 Focus Electric Vehicle (fob)
Owners Guide gf, 1st Printing
USA (fus)

Voice settings
Media Candidate
Lists Candidate lists are possible results from your
voice commands. If these are turned off, the
system will simply make a best guess at your
request.
Phone Candidate
Lists
Voice Control Volume
Allows you to adjust the voice volume level.
Media Player Settings
Allows you to customize how the system will interact with your phone,
USB drive and portable media player.
1. Press the Menu icon > Settings > Media player.
2. Select from the following:
• Autoplay on/off: With this feature on, the system will automatically
switch to the media source upon initial connection and you can listen
to music which has already been randomly indexed during the
indexing process. With this feature off, the system will not
automatically switch to the inserted media source.
•
Bluetooth Devices: Select to connect, disconnect, add or delete a
device. You can also set a device as your favorite so that the system will
automatically attempt to connect to that device at every ignition cycle.
• Gracenote Database Info: Allows you to view the version level of
the Gracenote Database.
• Gracenote Media Management on/off: When turned on, this
feature will pull in metadata information from the Gracenote Database
for your music files. This will override information from your device.
This feature defaults to off.
• Gracenote Cover Art on/off: When turned on, this feature will pull
in cover art from the Gracenote Database for your music files. This
will override any art from your device. This feature defaults to off.
Navigation Settings
To access navigation system settings, press the Menu icon > Settings >
Navigation. Choose from:
• Map Preferences
• Route Preferences
• Navigation Preferences
• Traffic Preferences
• Avoid Areas
104 MyFord Touch
2012 Focus Electric Vehicle (fob)
Owners Guide gf, 1st Printing
USA (fus)