ConditionPotential Causes
I cannot clear the
restricted keys •
Key does not have admin privileges.
• No restricted keys are programmed to the
vehicle. Refer to Creating a MyKey.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to Using MyKey with
remote start systems.
I lost the only admin
key •
Purchase a new key from your authorized
dealer.
I lost a key •Program spare keys as outlined under
SecuriLock in theSecurity chapter.
I accidentally
programmed all keys
as restricted keys •
The vehicle has a remote start system that
is recognized as an admin key. Refer to the
Using MyKey with remote start systems
section to reset all restricted keys using
remote start.
No restricted key
functions with
intelligent access key
(push button start) •
An admin key is present at vehicle start-up.
• No restricted keys are programmed to the
vehicle. Refer to Creating a MyKey
Restricted key
programmed total
includes one additional
key •
An unknown key has been programmed to
the vehicle as a restricted key.
• The vehicle is equipped with a remote start
system. Refer to Using MyKey with remote
start systems.
Admin keys
programmed total
includes one additional
key •
An unknown key has been programmed to
the vehicle as an admin key.
• Vehicle is equipped with a remote start
system. Refer to Using MyKey with remote
start systems.
MyKey miles do not
accumulate •
The restricted key is not being used by the
intended user.
• The key system has been reset.
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•arm and disarm the perimeter anti-theft system.
• activate the panic alarm.
• operate the illuminated entry feature.
• remotely start the vehicle.
The remote entry lock/unlock feature operates in any power mode
except when the vehicle is running and vehicle speed is more than
4 mph (7 km/h).
If there are problems with the remote entry system, make sure to take
ALL intelligent access keys with you to the authorized dealer in order
to aid in troubleshooting the problem.
Intelligent access
The intelligent access system uses a radio frequency (RF) signal to
communicate with your vehicle and authorize your vehicle to unlock
when commanded (either by touching the inside of any exterior door
handle, the luggage compartment handle, or a button on the transmitter
itself). If excessive RF interference is present in the area, or if your
vehicle battery is low, it may be necessary to mechanically unlock your
door. The mechanical key blade in your IA key can be used to open the
driver’s door in this situation (refer to Intelligent access keyin this
chapter for more information on the location and use of the mechanical
key blade).
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at any door or at the liftgate. You can activate the intelligent
access feature as long as you have one of your IA keys within range of
the front doors or the liftgate.
Activating intelligent access at
the doors:If your IA key is within
3 feet (1 meter) of the doors you can
activate your intelligent access
system by touching the inside of any
exterior door handle. The door(s) will
automatically unlock and the door
can be opened.
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Locking the DoorsPress the button to lock all the doors. The turn signals will
illuminate.
Press the button again within three seconds to confirm that all the doors
are closed. The doors will lock again, the horn will chirp and the turn
signals will illuminate if all the doors and the luggage compartment are
closed.
Note: If any door or the luggage compartment is not closed, or if the
hood is not closed on vehicles equipped with a perimeter alarm or
remote start, the horn will chirp twice and the lamps will not flash.
Car Finder
Press the button twice within three seconds. The horn will
chirp and the turn signals will flash. It is recommended that
this method be used to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm (If Equipped)
Note: The panic alarm will only operate when the ignition is off.
Press the button to activate the alarm. Press the button again
or turn the ignition on to deactivate.
Opening the luggage compartment Press twice to open the luggage compartment.
Ensure that the trunk is closed and latched before driving your vehicle.
Failure to properly latch the trunk may cause objects to fall out or block
the driver’s rear view.
Replacing the Battery
Note: Refer to local regulations when disposing of transmitter batteries.
Note: Do not wipe off any grease on the battery terminals or on the
back surface of the circuit board.
Note: Replacing the battery will not delete the transmitter from the
vehicle. The transmitter should operate normally.
The remote control uses one coin-type three-volt lithium battery CR2032
or equivalent.
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The lights will not turn off if:
•they have been turned on with the dimmer control, or
• any door is open.
Illuminated exit
The interior dome lamps and parking lamps will illuminate when all
doors are closed and the vehicle is turned off.
The lamps will turn off if all the doors remain closed and:
• 25 seconds elapse
• the POWER button is pressed.
Battery saver
The battery saver will shut off the lamps 10 minutes after the vehicle has
been turned off.
• If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the vehicle has been
turned off.
• If the courtesy lamps were turned on because one of the vehicle doors
or the trunk was opened, the battery saver will shut them off
10 minutes after the vehicle has been turned off.
• The battery saver will shut off the headlamps 10 minutes after the
vehicle has been turned off.
Accessory mode battery saver
Accessory mode will shut off after 30 minutes.
Remote Start Your vehicle has remote start if the transmitter has this button.
The remote start feature allows you to start the vehicle from outside the
vehicle. The transmitter has an extended operating range.
Vehicles with automatic climate control can be configured to operate
when the vehicle is remote started. Refer to the Climate Control
chapter for more information.
Many states and provinces have restrictions for the use of remote start.
Check your local and state or provincial laws for specific requirements
regarding remote start systems.
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The remote start system will not work if:
•the vehicle is on
• the alarm system is triggered
• the feature has been disabled
• the hood is not closed
• two remote vehicle starts have already been attempted within the last
hour
• the vehicle is not in P (Park)
• the vehicle battery voltage is too low
• the powertrain malfunction/reduced power indicator was on the last
time the vehicle was driven.
Remote Starting the Vehicle
Note: Each button press must be done within three seconds of each
other. The vehicle will not remote start if this sequence is not followed
and the horn will not chirp.
The label on your transmitter
details the starting procedure. To
remote start the vehicle:
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
The horn will chirp if the system fails to start (unless quiet start is on).
Quiet start will run the blower fan at a slower speed to reduce noise. It
can be switched on or off. Refer to the Message centerin the
Instrument Cluster chapter.
Note: If the vehicle has been remote started you must press the
START/STOP button on the instrument panel once while applying the
brake pedal before driving the vehicle.
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The power windows will be inhibited during the remote start and the
radio will not turn on automatically.
The parking lamps will remain on and the vehicle will run for 5, 10, or
15 minutes, depending on the setting. Refer to theMessage centerin the
Instrument Cluster chapter to select the duration of the remote start
system.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still running to extend the run
time for another remote start duration. If you programmed the duration
to last 10 minutes, the second 10 minutes will be added. For example, if
the vehicle had been running from the first remote start for five minutes,
the vehicle will continue to run now for a total of 20 minutes. You can
only extend the remote start once.
Wait at least five seconds before remote starting after a vehicle
shutdown. Only two remote starts are allowed.
The vehicle must be started without remote start then switched back off
or allow one hour to pass before using remote start again if additional
remote starts are desired.
Turning the Vehicle Off After Remote Starting
Press the button once. The parking lamps will turn off.
You may have to be closer to the vehicle than when starting due to
ground reflection and the added noise of the running vehicle.
You can disable or enable the remote start system through the message
center. Refer to the Instrument Cluster chapter.
SECURILOCK PASSIVE ANTI-THEFT SYSTEM
SecuriLockpassive anti-theft system is an vehicle immobilization system.
This system is designed to help prevent the vehicle from being started
unless an intelligent access keys programmed to your vehicle is used.
The use of the wrong type of coded key may lead to a “no-start” condition.
The message center will display that no key is detected.
If you are unable to start the vehicle with a correctly coded key, this
indicates a malfunction.
Your vehicle comes with two intelligent access keys; additional ones may
be purchased from your authorized dealer. The authorized dealer can
program your spare transmitters.
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Note:The SecuriLock passive anti-theft system is not compatible with
non-Ford aftermarket remote start systems. Use of these systems may
result in vehicle starting problems and a loss of security protection.
Note: Large metallic objects, electronic devices that are used to
purchase gasoline or similar items, or a second coded key on the same
key chain may cause vehicle starting issues. You need to prevent these
objects from touching the coded key while starting the vehicle. These
objects will not cause damage to the coded key, but may cause a
momentary issue if they are too close to the key when starting the
vehicle. If a problem occurs, turn the ignition off, remove all objects on
the key chain away from the coded key and restart the vehicle.
Note: Do not leave a duplicate coded key in the vehicle. Always
take your keys and lock all doors when leaving the vehicle.
Automatic Arming
The vehicle is armed immediately after switching the ignition off.
Automatic Disarming
Switching the ignition on with a coded key disarms the vehicle.
Replacement of intelligent access keys
Note: Your vehicle comes equipped with two intelligent access keys.
The intelligent access key functions as both a programmed key that
operates the driver door lock, activates intelligent access with push
button start systems as well as a remote keyless entry transmitter. A
maximum of eight intelligent access keys can be programmed to your
vehicle.
If your intelligent access keys are lost or stolen and you don’t have an
extra coded key, you will need to have your vehicle towed to an
authorized dealer. The key codes need to be erased from your vehicle
and new coded keys will need to be programmed.
Replacing coded keys can be very costly. Store an extra programmed key
away from the vehicle in a safe place to help prevent any
inconveniences. Please visit an authorized dealer to purchase additional
spare or replacement keys.
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PERIMETER ALARM SYSTEM
The perimeter anti-theft system will warn you in the event of an
unauthorized entry to your vehicle.
If there is any potential perimeter anti-theft problem with your vehicle,
ensureALL remote entry transmitters are taken to the authorized
dealer to aid in troubleshooting.
Arming the system
When armed, this system will respond if unauthorized entry is
attempted. When unauthorized entry occurs, the system will flash the
park/turn lamps and will sound the horn.
The system is ready to arm whenever the key is removed from the
ignition. Either of the following actions will prearm the alarm system:
• Press the lock control on the remote entry transmitter.
• Open a door and press the power door lock control to lock all the
doors, and then close the door.
Disarming the system
You can disarm the system by any of the following actions:
• Unlock the doors by pressing the
control on your remote entry
transmitter.
• Turn the ignition on or start the vehicle.
• If using a key in the driver’s door to unlock the vehicle, a chime will
sound when you open the door and you will have 12 seconds to
disarm the alarm system using any of the actions above, otherwise the
alarm will trigger.
Pressing the power door unlock control within the 11 second prearmed
mode will return the vehicle to a disarmed state.
Triggering the anti-theft system
The armed system will be triggered if any door, trunk or the hood is
opened without using the key or the remote entry transmitter.
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